Blink

by Malcolm Gladwell

We need to respect the fact that it is possible to know without knowing why we know and accept that — sometimes — we’re better off that way.

We have, as human beings, a storytelling problem. We’re a bit too quick to come up with explanations for things we don’t really have an explanation for.

Sometimes I get completely taken aback. Sometimes I’ll have a guy come in waving a checkbook, saying, ‘I’m here to buy a car today. If the numbers are right, I’ll buy a car today.’ And you know what? Nine times out of ten, he never buys.”