How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen

by David Brooks

I learned something profound along the way. Being open-hearted is a prerequisite for being a full, kind, and wise human being. But it is not enough. People need social skills. We talk about the importance of “relationships,” “community,” “friendship,” “social connection,” but these words are too abstract. The real act of, say, building a friendship or creating a community involves performing a series of small, concrete social actions well: disagreeing without poisoning the relationship; revealing vulnerability at the appropriate pace; being a good listener; knowing how to end a conversation gracefully; knowing how to ask for and offer forgiveness; knowing how to let someone down without breaking their heart; knowing how to sit with someone who is suffering; knowing how to host a gathering where everyone feels embraced; knowing how to see things from another’s point of view.

These days, if you want to know someone well, you have to see the person in front of you as a distinct and never-to-be repeated individual. But you’ve also got to see that person as a member of their groups. And you’ve also got to see their social location—the way some people are insiders and other people are outsiders, how some sit on the top of society and some are marginalized to the fringes. The trick is to be able to see each person on these three levels all at once.

Therapists are essentially story editors. People come to therapy because their stories are not working, often because they get causation wrong. They blame themselves for things that are not their fault, or they blame others for things that are. By going over life stories again and again, therapists can help people climb out of the deceptive rumination spirals they have been using to narrate themselves.

None of us can have an identity unless it is affirmed and acknowledged by others. So as you are telling me your story, you’re seeing the ways I affirm you and the ways I do not. You’re sensing the parts of the story that work and those that do not. If you feed me empty slogans about yourself, I withdraw. But if you stand more transparently before me, showing both your warts and your gifts, you feel my respectful and friendly gaze upon you, and that brings

What is culture? It’s a shared symbolic landscape that we use to construct our reality.

Listening to them that night helped me read novels differently. Now when I’m reading a novel I ask, What is the relationship at the center of this book?

Every epistemology implies an ethic. The way I try to see you represents my moral way of being in the world, which will either be generous and considerate or judgmental and cruel.