If you’re going to retain someone in your company, you have to know how to make them feel appreciated. In a 2021 study, McKinsey asked managers why their employees were quitting their firms. Most of the managers believed that people were leaving to get more pay. But when the McKinsey researchers asked the employees themselves why they’d left, the top reasons were relational. They didn’t feel recognized and valued by their managers and organizations. They didn’t feel seen.
