However, it also understands that all people are imperfect, that we all make mistakes. It understands that people often act out of ignorance, immaturity, fear, or irrational impulse, and that we shouldn’t judge people for their actions as if they had full conscious control over them. And even in those cases where people are cognizant of the harm they are causing, the question still needs to be asked—what happened to make them lose touch with their hearts? What wound occurred to lead to such cold and callous behavior? What’s their story?