Dyan Jayjack

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An alternative explanation, however, is that these failed firms were as well-run as one could expect a firm managed by mortals to be—but that there is something about the way decisions get made in successful organizations that sows the seeds of eventual failure. The research reported in this book supports this latter view: It shows that in the cases of well-managed firms such as those cited above, good management was the most powerful reason they failed to stay atop their industries.
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change)
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