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It’s not hard to teach anyone the proper way to set a beautiful table. What is impossible to teach is how to care deeply about setting the table beautifully.
“So you made a mistake. You need to understand something important. And listen to me carefully: The road to success is paved with mistakes well handled.”
“The definition of business is problems.”
His philosophy came down to a simple fact of business life: success lies not in the elimination of problems but in the art of creative, profitable problem solving. The best companies are those that distinguish themselves by solving problems most effectively.
We call that “writing a great last chapter.”