Dhruv Shetty

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rather than apply a sense of scarcity and uncertainty to Tabla, I applied a sense of abundance. Hand-wringing over low covers and low revenue was getting us nowhere. I truly believed that a sense of abundance would create more business. Though it made little apparent budgetary sense, we began participating in charity fund-raisers and offering gift certificates for dinners at Tabla as auction prizes—far more generously than ever before. It was a very effective way to target our marketing to people who tended to care about our favorite causes, and who also might take an interest in Tabla. If an ...more
Dhruv Shetty
Creating a sense of abundance in times of scarcity and not comprimising on the quality of excellence.
Setting the Table: The Transforming Power of Hospitality in Business
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