Dhruv Shetty

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the intense human drive to provide and receive hospitality—well beyond the world of restaurants. Within moments of being born, most babies find themselves receiving the first four gifts of life: eye contact, a smile, a hug, and some food. We receive many other gifts in a lifetime, but few can ever surpass those first four. That first time may be the purest “hospitality transaction” we’ll ever have, and it’s not much of a surprise that we’ll crave those gifts for the rest of our lives. I know I do.
Dhruv Shetty
4 basic things part of hospitality transaction.
Setting the Table: The Transforming Power of Hospitality in Business
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