It was where the engineers were, and they were royalty at Google. Those who had gotten jobs at Google without computer science degrees—the people churning out tasks such as communications, billing, human resources, and even building facilities administration—weren’t exactly second-class citizens, but definitely a lower class of citizens. “There is an absolutely crystal-clear hierarchy at Google,” says Denise Griffin, who was hired at Google for a nontechnical job in 2000. “It’s engineers and everyone else.