if you can move to believing that you are mostly right, and your opponent is mostly wrong, you have the basis for an effective and nonhumiliating apology. You can take a small piece of the disagreement and say, “I should not have done X, and I can see why you felt Y.” Then, by the power of reciprocity, the other person will likely feel a strong urge to say, “Yes, I was really upset by X. But I guess I shouldn’t have done P, so I can see why you felt Q.”
