Although I agree with Burns’s general approach, the material I have reviewed in this chapter suggests that, once anger comes into play, people find it extremely difficult to empathize with and understand another perspective. A better place to start is, as Jesus advised, with yourself and the log in your own eye. (Batson and Loewenstein both found that debiasing occurred only when subjects were forced to look at themselves.) And you will see the log only if you set out on a deliberate and effortful quest to look for it. Try this now: Think of a recent interpersonal conflict with someone you
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