“I should not have done X, and I can see why you felt Y.” Then, by the power of reciprocity, the other person will likely feel a strong urge to say, “Yes, I was really upset by X. But I guess I shouldn’t have done P, so I can see why you felt Q.” Reciprocity amplified by self-serving biases drove you apart back when you were matching insults or hostile gestures, but you can turn the process around and use reciprocity to end a conflict and save a relationship.
