Greg Yates

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PERSONAL STYLE A pleasing style can be helpful in opening communication and, essentially, not making emotion the issue. We generally like to give things to people we find pleasing. It is very useful to think about the impact and use of one’s personal style in negotiations. The importance of style is in how it affects the other party’s willingness to meet your goals.
Getting More: How You Can Negotiate to Succeed in Work and Life
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