12. Prepare—Make a List and Practice with It. These strategies are the start of a List, which is the entire collection of negotiation strategies, tools, and models. The List is like a pantry, from which you choose items for every meal. From the List, you would choose specific items to help you in an individual negotiation based on the specific situation. One is a tool: that is, a specific action to implement a strategy. Apologies and concessions are tools to help you implement the emotional payments strategy. Strategies and tools in this book are organized into a Getting More Model for easy
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