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Getting More: How You Can Negotiate to Succeed in Work and Life, by Stuart Diamond

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be dispassionate; emotion destroys negotiations. You must force yourself to be calm. Second, prepare, even for five seconds. Collect your thoughts. Third, find the decision-maker.
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Getting More: How You Can Negotiate to Succeed in Work and Life
Getting More: How You Can Negotiate to Succeed in Work and Life
by Stuart Diamond
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