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Mike Jungbluth
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The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, by Robert I. Sutton

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The Friction Project dissects five prevalent and destructive traps: Oblivious Leaders, Addition Sickness, Broken Connections, Jargon Monoxide, and Fast and Frenzied.
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The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
by Robert I. Sutton
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