Using my facial expressions and posture, I let her know that I was really tuning in to her emotions. That attunement helped her “feel felt”—to know that she was not alone, that I was interested in what she was feeling inside, not only what she was doing on the outside. Then, once we had established this sense of connection between us, words came more naturally for both of us, and we could begin to get to the bottom of what was going on inside of her.
