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Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the B...

Tom Greever

Why we're reading this: One of the hardest things about any job is communication. In this book, Tom Greever frames the chapters a…more
[close] One of the hardest things about any job is communication. In this book, Tom Greever frames the chapters around the pivotal moments in meetings where your ability to convey why you have chosen a particular design element makes the difference in whether or not that design is approved. He does excellent work providing strategy and tactics on how to better your communication by understanding your colleagues and stakeholders, how to craft responses that will be understood, and what to do when things don’t go as expected.

I definitely recommend this book for those new to user experience, but also for those of us who have been in the field for a while, as it serves as a great guidebook— if even as a reminder to use our hard-earned empathy skills in our conversations with everyone.

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Oct 26, 2016 Dorian rated it it was amazing

One of the hardest things about any job is communication. In this book, Tom Greever frames the chapters around the pivotal moments in meetings where your ability to convey why you have chosen a particular design element makes the difference in whether or not that design is approved. He does excellent work providing strategy and tactics on how to better your communication by understanding your colleagues and stakeholders, how to craft responses that will be understood, and what to do when things ...more

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Jan 29, 2019 Daniel rated it really liked it

Great book about communication when it comes to design. Totally agree with the author's sentiment that being a great designer absolutely includes being a great communicator. If you make the best designs, but can't persuade anyone to implement them you're wasting your time.

I found the buildup a bit slow and got a lot more value out of the chapters in the middle and later on. I think the book could have probably been quite a bit shorter, but then it's probably harder to sell as a book? Most of the ...more

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Jul 24, 2020 Jon Daiello added it

This is truly a great book for designers of all experience levels to read. For blossoming designers, it will provide a solid framework and grouping for leveling up communication. For industry legends, it will recall to mind that experience that may not be front-of-mind.

Tom Greever has written an amazingly helpful book with clear principles from real-world experience that I'm grateful for. If you're a designer, I highly recommend you read this book! ...more

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