From the Bookshelf of User Experience Design (Slack)…

Interviewing Users: How to Uncover Compelling Insights

Steve Portigal

Why we're reading this: Really useful, actionable info on how to conduct interviews and moderate usability tests.
[close] Really useful, actionable info on how to conduct interviews and moderate usability tests.

Find A Copy At

Libraries

Group Discussions About This Book

No group discussions for this book yet.

What Members Thought

May 08, 2013 Jess rated it it was amazing

Shelves: web-design-etc, ux-design

I just finished the second edition, and it is fantastic.

I’ve been doing UX research for many years now, and I got great insights from this book. The book validated many things I’m already doing, and it gave me ideas for new approaches to improve my practice even more.

I took numerous notes in the margins and dog-eared so many pages. This book will be a valuable reference for me for years to come.

The first edition was great, and the second edition is even better. I highly recommend Interviewing ...more

7 likes · Like · see review

Mar 02, 2017 Michael rated it really liked it

Shelves: ux-research, psychology

Finally got back to this. Great stuff.

3 likes · Like · see review

Jun 13, 2020 Daniel rated it really liked it

Good overview of how to conduct interviews. Strong focus on ethnographic research (visiting people in their homes). Definitely worth the read, but also sometimes a bit shallow.

Like · see review