Frank’s Comments (group member since Sep 30, 2019)

Frank’s comments from the Read, Reading, Planning to Read and More group.

You're not the lone stranger. I'm a top 500 and have been sitting in the same 375 position now for five weeks. I ALSO have lost more than 100 "helpfuls" in the last three weeks.
I wrote to Amazon and got a response that the issue has been elevated to their technical department and that resolution might take some time. ???? Here's the response from 9/22....

"
Amazon
Your Account Amazon.com
Message From Customer Service
Hello,

I've contacted our technical support team and they are currently working on the issue with decreasing number of helpful votes.

They were not able to provide an exact date or time when they expect this issue to be resolved, but I'll continue to monitor the situation with the technical support team until the problem is fixed. We appreciate your patience in this matter.

We look forward to seeing you again soon.

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Best regards,
Alice Y.