J.’s answer to “Hi, I won this book in your Giveaway (yay and thank you) and although it appears in my Amazon Kind…” > Likes and Comments
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I'm on the phone with them now. Monkey MInd, right?
Okay, I went as far as I could go today, on the phone or on hold for about 4 hours. Attempted to purchase on my Kindle Paperwhite and couldn't get it either. Last word, there seems to be a glitch. I've got a ticket with technical support. Answer by Friday. Grrr. Will make this right one way or another. Email me if you like: hedonistichoundpress.com
10/27 update : Amazon.com
Sun 10/27/2019 11:53 AM
You
Hello Jessica,
It was a pleasure assisting you today.
I wanted to let you know that we're still working with our Technical Team to resolve the inquiry with your eBook. It's taking longer than usual to resolve this, and I'm very sorry about the delay.
I'll reach out to you again with another update as soon as possible.
Thanks for your continued patience.
Regards,
Randall V
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J.
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Oct 23, 2019 08:09AM
I'm on the phone with them now. Monkey MInd, right?
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Okay, I went as far as I could go today, on the phone or on hold for about 4 hours. Attempted to purchase on my Kindle Paperwhite and couldn't get it either. Last word, there seems to be a glitch. I've got a ticket with technical support. Answer by Friday. Grrr. Will make this right one way or another. Email me if you like: hedonistichoundpress.com
10/27 update : Amazon.com Sun 10/27/2019 11:53 AM
You
Hello Jessica,
It was a pleasure assisting you today.
I wanted to let you know that we're still working with our Technical Team to resolve the inquiry with your eBook. It's taking longer than usual to resolve this, and I'm very sorry about the delay.
I'll reach out to you again with another update as soon as possible.
Thanks for your continued patience.
Regards,
Randall V
