Shinde’s answer to “Hello Ma'am I won the giveaway of your book Arjun:Without A Doubt a month ago but haven't received …” > Likes and Comments

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message 1: by Chittajit (new)

Chittajit Mitra Thank you for replying! Actually the shipment has got delivered in the wrong place that's why I haven't received it yet


message 2: by Shinde (new)

Shinde Oh, did the Courier services say so? Was the address wrongly written, - and most importantly - is the copy on the way to its correct address now? I hope so. Do keep me updated.
with regards
Sweety Shinde.


message 3: by Chittajit (new)

Chittajit Mitra Yes the courier service said so, the address was absolutely correct. It was clearly written 'BESIDE' Pandey Classes but they gave it to Pandey Classes only. I am trying to get it from the coaching institute, will update you about it.


message 4: by Shinde (new)

Shinde I see. Please do get it from them. But online still says not delivered. So did anyone at Panday classes sign for parcel?


message 5: by Chittajit (new)

Chittajit Mitra Yes they signed for it, I contacted the courier service & asked them to recover the parcel & give it to me. They've promised to do it by tomorrow if they don't I will request you to file a complaint with the Delhi branch.


message 6: by Shinde (new)

Shinde Oh, what a mess. Surprised that Pandey classes did not read the consignee name. I thought you said it is next door, so isn't it easier to get it back from them directly? Let e know.


message 7: by Chittajit (new)

Chittajit Mitra I have already visited them 3-4 times & they always say "we'll see."
Also I called the courier delivery guy yesterday morning & he said 'I am coming IMMEDIATELY at 5-6pm' but he didn't came. Just now when I called him he said 'Your parcel is definitely with them & you'll get it, I am coming IMMEDIATELY at 8pm or so'


message 8: by Shinde (new)

Shinde Such courier services should be reported and debarred forever. I'll report them to Publisher, since they recruited this agency. Keep me updated.


message 9: by Chittajit (new)

Chittajit Mitra I have been calling the guy who delivered it since last 4-5 days & he always repeats his recorded message that 'I have checked it, I delivered it on 1st June. Will come in 2-3 days, I delivered it to the correct address.'
I am tired explaining to him that the address had clear instructions, "BESIDE" Pandey Classes but he is so lethargic & adamant that I am now fed up. Can you please file a complaint to their Delhi office?


message 10: by Shinde (new)

Shinde Isn't Pandey classes co-operating? What will they do with the book? Isnt it easier to approach the Incharge of Pandey classes? Delhi office of Ondot is likely to be as incompetent and lethargic as delivery guy.


message 11: by Chittajit (new)

Chittajit Mitra Will try again tomorrow..


message 12: by Chittajit (new)

Chittajit Mitra So the delivery guy visited yesterday & asked the receptionist of the coaching institute for the package & they said that they would find it & send it to me. While when I visited the receptionist she said that a girl used to work there earlier & she has taken it with her. Will talk to the head of coaching institute in the evening, let's see what happens


message 13: by Shinde (new)

Shinde What an unholy mess! I've asked my Publisher to make them accountable for this blunder. thoroughly unprofessional!


message 14: by Chittajit (new)

Chittajit Mitra What's sad & frustrating is their sheer arrogance! The delivery man talks as if I have done some mistake -_-
'Chinta mat kariye, meri naukri nahi jayegi'
Who talks like that?!!


message 15: by Shinde (new)

Shinde Nahi jayegi naukri ? Now that's the saddest part - if he's so sure of not being kicked out inspite of blundering, then it says everything about the company.


message 16: by Chittajit (new)

Chittajit Mitra Can you please call the courier service center from where it was shipped & file an official complaint?


message 17: by Chittajit (new)

Chittajit Mitra Do you have the receipt of the courier sent? It seems I have to go to consumer forum


message 18: by Shinde (new)

Shinde It still didn't get through? I have filed a complaint with the Publisher, since they sent the courier. I did that as soon as you reported the no delivery to me.


message 19: by Chittajit (new)

Chittajit Mitra Actually they seem to be least interested in doing their job hence I've decided to file a complaint against them in consumer forum


message 20: by Shinde (new)

Shinde I wrote to Publisher's CEO yesterday about this matter. Hope he takes strict action.


message 21: by Chittajit (new)

Chittajit Mitra I hope so, thank you for doing all this _/\_


message 22: by Shinde (new)

Shinde Not at all. I only wish I could do more. It feels helpless to be at Publisher's mercies.


message 23: by Shinde (new)

Shinde Publishing team assured me they will resend a copy to your address. Will let you know with further details as & when available. With regards - Shinde Sweety


message 24: by Chittajit (new)

Chittajit Mitra Thank you so much for being kind!!


message 25: by Chittajit (new)

Chittajit Mitra Whenever you send a copy kindly message me the courier details so that I can track it & if I am not available I can ask them to hold it for me


message 26: by Shinde (new)

Shinde Hi Chittajit. As per my promise, your copy has been sent via speedpost. EM646107835IN . Do let me know when it reaches you.


message 27: by Chittajit (new)

Chittajit Mitra Thank you!!


message 28: by Shinde (new)

Shinde You are most welcome. Hoping for a book review, after all the efforts we both took on getting the copy across!


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