How Many Times Do I Have to Say This? Reviews Are for Readers, Not Authors

A Facebook friend shared this article from The Guardian tonight, and I was absolutely appalled. An author, Kathleen Hale, stalked the author of a one-star review of her book, and The Guardian printed an account of said stalking in her own words. What’s next, will The Guardian start printing fawning accounts of burglar’s exploits without any discussion of the cost to their victims?


Think I’m exaggerating? Here’s a quote from the article authored by Ms. Hale, “A few nights later I called my friend Sarah, to talk while I got drunk and sort of watched TV. Opening a new internet window, I absent-mindedly returned to stalking Blythe Harris [the blogger who had written a one-star review of her book].”


I have a couple of things to say to Ms. Hale and any other authors who might consider behaving in a similarly execrable manner. It is not okay to visit a blogger’s house uninvited, even if s/he wrote a one-star review of your book. It is not okay to peer into a blogger’s car, even if s/he tweeted mean things at you. It is not okay to call a blogger unasked at work even if s/he blogs under a pseudonym. If I were Ms. Harris (or Donofrio, it really doesn’t matter), I’d be angry and terrified at Ms. Hale’s behavior.


This stuff matters. If we (authors) persist in ridiculous vilification of bloggers, fewer readers will blog. And that will make the whole book ecosystem poorer. Bloggers are doing authors a huge favor–they generally work for absolutely nothing but the love of books. This also means that yes, authors are and should be held to a higher standards than bloggers–we’re getting paid for what we do, and are therefore professionals, whereas bloggers are generally amateurs and private citizens.


Ms. Hale has failed to grasp two critically important facts. First, her work is separate and different from herself. Look, I cry, sweat, and even bleed over my books, but I am more than my work. I will never, no matter how much I toil, capture the totality of my experience in my books, nor even a dim shadow thereof. Neither will Ms. Hale. Yet she obviously misses this point, writing, “My book had not even been published yet and already it felt like everybody hated it, and me.”


Second, Ms. Harris was doing Hale a favor. Every person who gave Ms. Hale’s book a one-star review was also doing her a favor. Why? Bad reviews sell books, at least for authors who haven’t built strong name recognition yet. For more detail about that assertion and the research supporting it, see my two previous posts on this subject.


I have a simple suggestion for authors, like Ms. Hale, who are too thin-skinned to read their own reviews. Don’t. Add Goodreads to the porn blocker on your browser. Then you can’t visit the site even if you’re tempted by something you see elsewhere. If nothing else works, stay off the internet. Sure, your publisher will whinge about how you need a social media presence–just ask to see the data on how many extra books social media sells. They won’t be able to tell you. Why? Because nobody has that data, as best I can tell. And plenty of authors have built fabulously successful careers with virtually no presence on social media (Suzanne Collins, Cormac McCarthy, and Thomas Pynchon spring to mind.) You don’t need to do this stuff. And if you can’t handle it professionally–that is, without stalking bloggers who post negative reviews–then you’re screwing things up for the rest of us. Please quit.


 

23 likes ·   •  6 comments  •  flag
Share on Twitter
Published on October 21, 2014 19:00
Comments Showing 1-6 of 6 (6 new)    post a comment »
dateUp arrow    newest »

message 1: by R (new)

R J Royer A very interesting and pointed way of looking at things but I think there is a fine line between a one star review being an actual review and an attack on the author. I have read of several accounts where a one star review is what I would consider cyber-bullying and that is as wrong as stalking. I will just say that the choices a person makes are as telling as what a person writes.


message 2: by Figgy (new)

Figgy Roger, I agree that there are reviews out there that are honestly more about the author than about their book.

But on the other side of things, authors work in a sort of customer service, and people are ten times more likely to spread negative feedback than positive, authors need to keep this in mind when "interacting" with reviewers. I also think people who are looking for a book to read are generally intelligent enough to take reviews with a grain of salt. I, personally, glance at some negative and some positive reviews if I am unsure on a book. Sometimes the negatives actually reveal something that I would find interesting to read about, but the reviewer obviously didn't, and I feel like it's pretty easy to tell if a review was meant as an attack.

On another note: I've had your books on my to read list for ages, Mike. It's a looooong to read list, but your books have now moved RIIIIGHT up to the top.


message 3: by David (new)

David Estes I completely agree with Mike, this story was appalling. It doesn't matter if a review crosses the line into cyber-bullying, an author should never react to the review and interact with the reviewer. It is ONE person's opinion. It just makes you look amateurish. Move on with your life and focus on those readers who love what you do.


message 4: by R (new)

R J Royer I am not saying that the author was right to do what they did at all. I am just saying that I have known a few authors that have been bullied to the point of having to call the police and laws have yet to catch up to the crime of cyber-stalking and cyber-bullying. Even Stephen King has had issues with people getting out of hand and hired private security for a few months until the police became involved. Cyberspace is a scary place to be sometimes.


message 5: by Alex (new)

Alex I read Kathleen Hale's article. It was frankly terrifying. Thank you for taking a stand as an author against that sort of behavior.


message 6: by Alexandra (new)

Alexandra Thank you. We have already lost several talented, committed, prolific, and HONEST book bloggers and reviewers due to the rampant intimidation tactics of *some* authors.

That upsets me greatly, and these very authors should understand how silencing and intimidating reviewers and bloggers harms them and their fellow authors. Others see this and become reluctant or more reluctant to post reviews.

And then these same authors scramble to get people to read and review their unknown books.

We need MORE people willing to share their honest thoughts about books, not less. And we certainly don't need the intimidation and controlling bully behavior we've been seeing from a few prima dona authors.


back to top