Decision making is one of the most important skills a leader needs to possess. A key determinant in how successful you are as a decision maker is your ability to communicate with and influence others. There’s no getting around it that making decisions can be quite challenging – from mounds of data to review, inclusion […]
I found your podcast interesting. I have a couple of thoughts on the subject. Communication, decision making and the unproductive meeting can all be more efficient and productive by addressing the company's culture first. Just because the CEO & CFO are at the top of the org. chart, does not mean their the right people in the right seats on the bus. Not having the right people at the top is the reason why people don't take ownership and "consensus" is so rare. A poor culture leads to all the disfunction you're referring to. I know there's not much we can do about this except bring attention to the fact so that's why I bring it up.
Your "Structured Thought Communications Approach" is spot on as long as the executives in charge are A players who have a proven track record of surrounding themselves with people who can do what they can't. A players have a knack for making the decision making process easier because they take the burden from themselves and make it a team process. A strong culture of proven leadership will acquire the influence necessary for the buy-in needed. Employees who trust their leadership, will automatically have faith in any recommendation because of the winning culture. Weather the recommendation/decision succeeds or fails, your team will support you if they love and trust you. A team who is inspired by their culture will volunteer to go in the direction the organization wants to go even after a recommendation/decision ends in failure because they feel that "We're All in it Together" spirit. Using Jack Welch's 20/70/10 plan is the beginning of the great culture most organizations desire but sadly do not have. In every organization they're three types of teams, A player, B players and C players. C players aren't necessarily bad people, they're just not as passionate as your team or your customers need them to be. Jack recommends a regularly scheduled turnover of the C team. This action if done correctly, demonstrates to everyone who is left, that you have heard your team's expectations and have made them a priority. Getting rid of unmotivated employees, leaves you with only motivated employees who are more likely to help you with the rare consensus you've been looking for.
Finally, making meetings a formality is priceless. This is done by having only the right people on the bus, no C players. A leadership team that has made more leaders thanks to their inspiring culture will have a following and this following is the power needed to get things done.
Great thoughts Robert. Thrilled you found the post so thought provoking and that you left equally thought provoking comments. I completely agree with all your points to ponder!
Your "Structured Thought Communications Approach" is spot on as long as the executives in charge are A players who have a proven track record of surrounding themselves with people who can do what they can't. A players have a knack for making the decision making process easier because they take the burden from themselves and make it a team process. A strong culture of proven leadership will acquire the influence necessary for the buy-in needed. Employees who trust their leadership, will automatically have faith in any recommendation because of the winning culture. Weather the recommendation/decision succeeds or fails, your team will support you if they love and trust you. A team who is inspired by their culture will volunteer to go in the direction the organization wants to go even after a recommendation/decision ends in failure because they feel that "We're All in it Together" spirit. Using Jack Welch's 20/70/10 plan is the beginning of the great culture most organizations desire but sadly do not have. In every organization they're three types of teams, A player, B players and C players. C players aren't necessarily bad people, they're just not as passionate as your team or your customers need them to be. Jack recommends a regularly scheduled turnover of the C team. This action if done correctly, demonstrates to everyone who is left, that you have heard your team's expectations and have made them a priority. Getting rid of unmotivated employees, leaves you with only motivated employees who are more likely to help you with the rare consensus you've been looking for.
Finally, making meetings a formality is priceless. This is done by having only the right people on the bus, no C players. A leadership team that has made more leaders thanks to their inspiring culture will have a following and this following is the power needed to get things done.
Just a little something to ponder.
Robert E. Wood
www.leadersindisgust.com