Crackerberries's Blog, page 24

Ice Cream

ICE CREAM 1 can fat-free sweetened condensed milk (NOT evaporated milk) 2 cups heavy whipping cream 1 tbsp. vanilla extract 1/8 tsp. salt ½ cup preserves, peach, strawberry, pear, or blueberry (optional) Combine condensed milk, salt, preserves and vanilla in a medium-sized bowl. Mix well and set aside. In large bowl (use a large metal bowl … Continue reading Ice Cream

Bruschetta on the Grill

BRUSCHETTA 3 tbsp. olive oil 6 slices French bread (sliced ½” thick) 1 garlic clove, cut in half lengthwise ¾ cup chopped tomato, seeds removed 1 tbsp. fresh basil, minced 1 tsp. fresh parsley, minced 1 tsp. red wine vinegar ¼ tsp. salt ¼ tsp. pepper 1-2 tbsp. parmesan cheese Brush two tsp. oil over … Continue reading Bruschetta on the Grill

Anderson Stew

  Welcome to the 2018 A-Z Blogging challenge.  This will be my fourth year I take on the challenge with hopes of disciplining myself to keep writing throughout the year as much, if not more than just through the monthly challenge. (It certainly is a challenge.)  Some years are better than others.  Some I just … Continue reading Anderson Stew

Outliers

Sometimes intentions are misunderstood Taking on more than we probably should To our chagrin we fail others desires Passion sucked out like blood-thirsty vampires We strive to please and make everything right Even when we win, we’re still in the fight It is certain always we will have strife Betrayals and downfalls cut like a … Continue reading Outliers

Zoo Zone

CSA’s must be a little zany ‘Else one is deemed to be just a trainee We strive for perfection quite like zenith Able to handle the worst Goliath Satisfy the customer in the Zoo Zone Careful not to urge the testosterone Zombie on the line trying our patience Tolerate the crass with certain cadence Pushed … Continue reading Zoo Zone

Yuppie Yammer

In a suit all pressed and starched A man walks in, hot and parched High heels click the marble floor He’s been through that door before. “Yesterday my order was wrong!” “Today, I’ve had to wait too long!” Cell phone perched against her ear Order’s told but it’s not clear Cashier asks to please repeat … Continue reading Yuppie Yammer

XXX

X  has always been the hardest letter for me to blog about in the A-Z Blogging Challenge. In customer service X is used for different things. X marks the spot where a customer signs and agreement or a contract. X is used in equations of an unknown quantity. Customer wants x.xx amount of dollars. (I’m … Continue reading XXX

5 W’s of Customer Service

  For obvious reasons in order to provide satisfactory customer service these questions need to be answered: Who What When Where Why Who is the customer? What is the issue? When did it happen? Where did it occur? Why is the customer contacting? Once these questions are answered, a solution can be determined and the … Continue reading 5 W’s of Customer Service

Validation, Verification and Versatility

In the world of customer service satisfaction we must validate the authenticity of the customer’s claim. There are people out there who are not honest and will make things up to get something that is not warranted. Truly unfortunate for those customers who abide the rules and regulations, but in customer satisfaction, validating a complaint … Continue reading Validation, Verification and Versatility

Unexpected Customer Service

I want to share a story about unexpected customer service. We stayed in a hotel over the weekend for a couple of nights for an event that was out-of-state. We booked the room well in advance. When we arrived we were not surprised to see the front desk turning people away because they were booked … Continue reading Unexpected Customer Service