Dianna Booher's Blog, page 3

How Leaders Convert Insincere Communication to Inspiration and Loyalty

(Forbes first published my article here.) Distrust represents the biggest barrier between leaders and followers. And that distrust reveals itself […]

5 Mistakes Leaders and Presenters Make in Responding to Questions

Whether delivering a presentation, delegating a project, or passing someone in the hallway, leaders get questions. Some challenging, some trivial. […]

Looking for Competitive Advantage in Your Career This Year?

(Forbes first published my article here.) No, it’s not about working longer hours. It’s not about connections. It’s not about […]

Are Your Frontline People Killing Your Business With Their Communication?

(Forbes first published my article here.)  Letting your employees communicate with your customers and prospects can kill your business. Let […]

Communication Foul-Ups that Stall Coworkers’ Productivity

Some of the biggest foul-ups with customers and prospects result from missing or inadequate notes entered in the company database. […]

Making Sense of Information Overload

(Guest Post by Jeff Davidson) Who among us, periodically if not constantly, doesn’t feel overwhelmed by the volume of new […]

How to Increase The Power and Connectivity Of Your Leadership Language

(Forbes first published my article here.) A recent survey by Zety, a career service firm, of more than 1,000 US […]

The Purpose of the Book Pitch

For those of you who’ve attended a workshop on writing and publishing, you understand the term “pitch” as it relates […]

Identifying Ideal Book Endorsers to Increase Credibility and Sales

Consider how much money celebrities make for their 15-, 30-, or 60-second endorsement of a product in a TV ad. […]

How to Avoid Being Seen As a Pompous or T-Shirt Communicator

(Forbes first published my article here.) Emails and presentations mimic conversation. That can be both good and bad. Good, because […]