Dianna Booher's Blog, page 16
March 30, 2020
Are Your Frontline People Killing Your Business?
Letting your employees communicate with your customers and prospects can kill your business. Let me be clear: Employees should be []
March 23, 2020
Keeping Your Communication Professional As You Work From Home
The national crisis surrounding the Covid-19 pandemic has sent many employees home to work remotely. Unlike those who already work []
March 16, 2020
Top 10 Tips to Increase Your Executive Presence and Expand Your Influence
Executive presence opens doors to the executive suite. Thats why we so often hear that you need it to get []
March 9, 2020
How To Turn Down A Client Or Prospect Tactfully
(Forbes originally published my article here.) Yes, yes, I know most businesses are continually soliciting clients and prospects—not trying to […]
March 2, 2020
Why People Get Business Writing Wrong—And What To Do About It
(Forbes first published my article here.) When I mentioned business writing several years ago to a manager, he made a […]
February 24, 2020
Do You Know the 8 Clear Communication Standards of Leaders?
(Forbes first published my article here.) Payment on the client’s invoice was 55 days past due. The first email asking […]
February 17, 2020
Tone Can Tank Your Communication and Career
We often hear the phrase “tone deaf” in political circles. By that, people mean someone is oblivious to what others […]
February 10, 2020
Never Underestimate the Value of a Power Edit—For Email, Speeches, or Books
My most valuable learning experience in graduate school also happened to be my most humiliating. Having read the first hundred […]
February 3, 2020
6 Things the Best Speakers and Presenters NEVER Do
Whether you’re talking football, engineering, or acting, you’ve seen the best and brightest make mistakes. Fumbles, crashes, bloopers—the losses can […]
January 27, 2020
Is Bad Business Writing Killing Your Career And Business?
(Forbes first published my article here.) A few weeks ago, I received an email from one of my book publishers […]
