Shuvashree Chowdhury's Blog, page 26
May 19, 2018
An Uphill Drive: Hairpin Bends
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Early this morning we’d taken the flight,
Arriving at Coimbatore – to commence our drive
To the town of tea plantations, Valparai,
Which I’d only recently heard of –
Though living in Chennai,
And planned this weekend trip –
From the summer heat – for some reprieve.
After an hour’s – smooth drive
Through the just awaking business city’s life,
We arrived at Pollachi – a small, clean district
At the foothills, from where we were going to climb –
After savouring the best idlis and vadai,
With aromatic filter coffee – our freshness revived:
To appreciate the pristine beauty our eyes imbibed –
With blue sky draped mountains as if waves of varying heights,
Over which green trees, their alluring essence have inscribed –
Like at a perfume infused society ball – ladies deftly swirled,
And on whose branches varied birds delightfully alight
Before they fly away to form patterns in the dazzling sky
That’s just been washed clean by a light drizzle –
And is sitting out to dry In the early sun’s soft and warm light
That through the cars window is swathing me in delight.
As we deftly accelerate up the narrow winding hill path –
At every sharp turn after the slow and tedious climb
there’s a prize we’re awarded – Of an amazingly picturesque sight
unravelled to us by God who has generously bestowed
on those willing to trod the unforeseen and untold –
Trusting him to shower his benevolence, unconquerable goodwill
To elevate us to a higher, grander plane – our purpose to fulfill.
On each hairpin turn, we deftly took – up the steep but sturdy hill,
There stood a stone slab marking the number just crossed
Out of the fourty in all we’d have to traverse to reach our goal:
I felt a reenvigorated confidence in myself to surge ahead in life –
For failures, hurdles, rejections, criticism, hatred – each as a turnpike
Which must be crossed to reach that garden of successful delight,
From where we can view the world with our personal vision
Without being told – the path you chose will it – your life withhold?
At the end of the fourtieth hirpin turn was a thick forest
Which was so beautifully scented –
it felt like entering an aromatic refreshing spa
That was also playing the recorded strums of a guitar –
Of insects loudly screeching their joyous hallelujah
For the short life that they live with little purpose – unlike us
Who in this wide life we live – don’t find cause for gratitude
That we may pass onto the generations after us –
To find a joyous and purposeful cause to live for:
This forest abounds in a lot of other animals–
Elephants, Leopards, Tigers, Deers, among others – giant Squirrels,
And yet the insects among the titans mark their presence
In the only voice – the buzzing sound God has given them,
Without feeling thwarted by their minuscule presence.
Outside of this enlightening and refreshing forest
We come out onto smooth road flanked by tea plantations –
Through whose tiered landscape there’s mountains
That stare back at us through tall trees that arrest rain,
To ensure there’s bountiful and quality harvest:
So Varpalai is not a mere tourist but a business destination
And plantation workers are gainfully employed, clothed and fed,
That the six owners of the fifty six estates generate more wealth.
The next morning, from my hotel bed – under the quilt,
I hear the sound of a siren – summoning pluckers to their work at six,
Through sounds of crowing, a few melodious, also unidentifiable chirping
Along with the neighborhood hen clucking and rooster crowing –
In the distance I see planters cottages lined on low hills
And cradled in their midst is a wide expanse of multilayered green:
All of it shrouded in mist, snuggling me in a deluge of joyous cozy chill.
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May 16, 2018
Don’t Write Me Off
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I might be past my prime of youth –
But see, I’m aging gracefully;
Don’t write me off – I’m old wine:
My words, a rehearsed symphony.
The sparkle in my traversed eyes
Has withstood life’s numerous storms;
As for my smile, it’s braved treacheries
But can still rake up a storm in hearts.
I could as well be losing physical agility,
But my mind’s a pliant willow tree –
It’s osiers weave thought baskets,
Once it’s firm timber built cricket bats.
I’ve never listened to anyone in my life,
They preach out of experiences of failure –
For I prefer to be guided by successes,
Not let fear – but intuition be my leader.
So don’t write me off, till you taste my elixir
Of curiosity, an innocence that keeps me soaring –
My heart’s a parachute, braces rejections, failures:
As my soul, nurtures a banyan sapling of self-esteem.
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May 14, 2018
Excerpts from my upcoming novel ‘Entwined Lives’: Thoughts on Love and a Love for Thoughts.
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Please click on the photo to read the blurb/ back cover synopsis.
Thoughts on Love & A Love for Thoughts: Excerpts from my upcoming novel Entwined Lives…
“Nascent love requires a lot of nurturing, just as a sapling that has been sown into the warm brown earth of your heart. If it is ignored by the one you love – the gardener, not weeded off scepticism, ego and fear, it will be plucked out by the errant bird – self-pride, transplanted on to the fertile soil of another planter who considers himself blessed by the gift of love.”
“Love is like a fizzy cola drink. Only the bottle perceives the pressure inside till you open it, though the world sees its perky colour. Then once you uncork, it keeps fizzing for a while and is unsettling, gushing out and over, till it slowly settles down to allow you to enjoy it, cooling you in the process, till it drains out completely and then leaves you with an aftertaste sweet or sour. If you’ve enjoyed the drink, which you’ll truly indemnify only once the bitter-sweet flavour leaves your senses, you’ll crave for another one, perhaps similar, if not you’ll avoid it altogether for a long time to come.”
“Thoughts are like nectar that words both spoken and written carry as Bees do, into the beehive of your mind. Then once sealed in with the honeycomb of your attitudes and values, they produce honey that feeds your soul for a lifetime.”
I just read this article in the link below now, but I’m pleased I’ve intutively followed each of these guidelines by plenty of reading – much more consciously, since I decided to be a writer of literary fiction: https://www.theguardian.com/books/2017/may/13/so-you-want-to-be-a-writer-colum-mccanns-tips-for-young-novelists
Dedication on my new novel ‘Entwined Lives’ reads: ‘For the city of Chennai’
Set in Chennai, with the story going back and forth to Mumbai, ‘Entwined Lives’ is my sincere and humble attempt to give back to the city I made my home since May 2006. This is after I married a Chennai based journalist who went on to author four books, all of which I have been closely associated with, but more so Tamarind City – in that it did not require him to travel out of the home city.
As suggested in this article in the link below that I just read, I too got my manuscript read by a Chennai born and raised, reputed and popular, veteran woman journalist, who has been a solid source of inspiration and moral support since I moved to Chennai and shared with her my interest to ‘write.’
It is only after she read and cleared ‘Entwined Lives’, saying, ‘You have nothing to worry about’ – did I move to the copy editing stage with the manuscript.
So please take into account my sincerity in taking on this challenge in writing this novel, even after learning there is little fiction writing set in Chennai, for it apparently doesn’t sell, and excuse my lapses in depiction in the way you might have preferred it.
Warmly,
Shuvashree.
Excerpts from my upcoming novel ‘Entwined Lives’: Thoughts on Love and a Love for thoughts.
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Please click on the photo to read the blurb/ back cover synopsis.
Thoughts on Love & A Love for Thoughts: Excerpts from my upcoming novel Entwined Lives…
“Nascent love requires a lot of nurturing, just as a sapling that has been sown into the warm brown earth of your heart. If it is ignored by the one you love – the gardener, not weeded off scepticism, ego and fear, it will be plucked out by the errant bird – self-pride, transplanted on to the fertile soil of another planter who considers himself blessed by the gift of love.”
“Love is like a fizzy cola drink. Only the bottle perceives the pressure inside till you open it, though the world sees its perky colour. Then once you uncork, it keeps fizzing for a while and is unsettling, gushing out and over, till it slowly settles down to allow you to enjoy it, cooling you in the process, till it drains out completely and then leaves you with an aftertaste sweet or sour. If you’ve enjoyed the drink, which you’ll truly indemnify only once the bitter-sweet flavour leaves your senses, you’ll crave for another one, perhaps similar, if not you’ll avoid it altogether for a long time to come.”
“Thoughts are like nectar that words both spoken and written carry as Bees do, into the beehive of your mind. Then once sealed in with the honeycomb of your attitudes and values, they produce honey that feeds your soul for a lifetime.”
May 10, 2018
On Mastery of the Language you Write in
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To the points here that I don’t lack, I’d like to add one more, that I’ve grown up giving much precedence to, in giving credence – to anyone I’d consider a ‘good writer.’ And that is the proficiency, rather a mastery of the language one is writing in. Which youngsters today think is so inconsequential.
I might be rather old school, and considering this attribute to good writing of utmost importance I find it difficult to tolerate bad language in putting forth whatever great thoughts you’re putting across to the world.
I have immense respect for regional language writers, who are masters in the language they write in, but have not an iota of it for those who choose to write in English but have no clue how to use it let alone have mastery of it and worse still are smug and arrogant enough to not want to try and improve.
I came to Chennai in 2006. It’s been twelve years. One thing I deeply regret is not having learned Tamil, even though I’ve imbibed a lot of the culture, food habits etc. The reason I sacrificed this desire to learn Tamil to feel more at home in my new home city is that my coming to Chennai coincided with my aspiration to be an English language writer for which I had no prior experience. So I spent every ounce of my language learning ability in the last twelve years to improving my usage of the English language by reading classics and skillfully written literary fiction cover to cover and back to back. I had to have a focus, and I couldn’t deviate from it, in the desire to learn another language now. I decided to learn it later.
I did not take my prior knowledge of the English language, of which my school English teacher considered I had a knack for, sufficient. I’ve always, all my life raised the bar to my own goals towards excellence and cannot suffer easily those who do not consider quality in their work of utmost importance. So you can judge my work as much as you like, even by how I look or dress, but my confidence stems from the fact that I’ve done my sincerest best to reach where I’m today in the completion of four books. Though I humbly acknowledge that my best may be very far from good for the world.
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May 8, 2018
Your Imperfections Make You Beautiful
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This blog is inspired by the post of a very young debut author (Facebook friend) who writes: “The truth is Beauty is more respected by everyone than the real love and talent!”
Her post, though it might be the lament of one who feels she’s losing out to those she feels favoured by destiny, brought to mind a series of interlinked thoughts. I’m sharing one such below, but with the firm conviction that you don’t have to be born beautiful, you have to grow up learning to groom yourself internally and externally beautiful. This is the gist of my upcoming collection of short stories titled “Existences.”
My airline stint ended in mid 2001, with my transfer to Mumbai that I was unable to take up due to personal reasons. After a few months, I joined the about to be launched luxury hotel of one of the premium chains as reservations manager. The first few months passed rather stressfully in trying to realign my thinking – in working for an airline/organization that gave it’s employees plenty of mental and creative space to prove ourselves so as to promote exceptional excellence in service, to one which had no faith in it’s employees to execute discretion or individuality – so expected you to parrot every word/line you spoke to a guest. I felt claustrophobic and frustrated to say the least but I tried to match their ways and hold on to my flashiest smile even when explaining to prospective guests why are rack rates were double than that of all other hotels in Calcutta at the time. Of course I had substantive quality training along with the sales department and all department heads, by an international sales consultancy/training firm to do so.
Now came the time when I had to give my measurements for my fitted designer (Satya Paul) uniform – of a black pant suit with a bow tie. I was shocked when I was called to the HR Directors cabin and crisply told – “The GM and Front office Manager say you will have to lose substantial weight before you can be fitted for your new set of uniforms. When we interviewed you, you were much slimmer. You will have to return to that size…you have a month to go.”
At 28/29 years, after several years of experience of which this HR head knew well from being in the airline with me, I was not just shocked, but was upset and angry. Obviously sitting daylong at my desk, along with eating the hotel meals for months, as compared to my active life at the airline, I had put on weight but I was not fat by any standards.
I had already been facing subtle sexual harrasment from the FO Manager, a man from Jummu – a few years older than me. It was so subtle that I could not complain for the difficulty in justifying to senior management, what was wrong in being called up daily just after I’d left the hotel, on some pretext or other – to be very harshly told things like: “Why didn’t you turn off the fax machine in your office?” or many other sillier things.
So anyway, I spent the next month jogging in the mornings before coming to work, slashing my rice and roti intake at the hotel, even as everyone around me walked around in their new uniform. While the FO Manager, a fit and good looking man, grinned slyly at me – making it a point to peep into my plate full of green salad over lunch and dinner both of which I had at the hotel due to long hours.
After two weeks, I was summoned to the HR heads office and reminded that I had another two weeks to go and I was far from the slimness expected from me by the FO Manager. Obviously I wanted to walk out the door and never return, but my pride prevented me from losing this battle to his whims. I increased my jogging speed and cut my food intake further, till they approved for me to be measured for my uniform.
I wore the uniforms and worked sincerely till the hotel was launched a month later. Then a few weeks after, I walked out of the hotel after lunch, after another tirade by the FO Manager, informing the HR head I wouldn’t return. I sent my resignation to the GM along with the precise reasons of my leaving, by post. My self-esteem could not take this beating any further though I would not have left – crushing my pride completely in losing out to my predators.
— Shuvashree Chowdhury Ghosh
https://shuvashreeghosh.wordpress.com/2018/05/08/your-imperfections-make-you-beautiful/



April 28, 2018
On ‘Seriousness’: The other side of the coin
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We are often told: “Don’t take things, or let’s say life – so seriously, loosen up, let it go, just laugh… or whatever it is that will ease our anxiety or our worry and pessimism. But this lack of taking things seriously since childhood, that we are encouraged to do – more so in adulthood when it is of utmost importance, is the root of most of the problems we face today, in my view.
We do not take anything seriously, do we – not our words, neither our actions, and least of all our views and scathing criticism of others, and its repercussions, or let’s say even our lavish and undue praise, that can topple and ultimately uproot the self-esteem of a person who has little ability left for judgement of his strengths and weaknesses to decide on the profundity of his behaviour or his next course of action.
So no…For heaven’s sake, I say…Do take life seriously: Even if it means that you love seriously, even if you hurt very seriously, also cry and laugh sincerely, till you really feel all of yourself in your gut and in your soul.
Don’t laugh when all you want to do is weep and don’t cry for the world when all you want to do is laugh at the absurdity of the world. Have the courage to be real and to be ‘you’, so as to feel everything deeply and connect to your core self, not to what is expected of you – thus turn yourself into a shallow creature that keeps flapping its wings with all the other ducks but has no inherent strength in its wings to fly alone.
You don’t have to be grumpy, boring, whiny and obnoxious to be seriously sincere in life, you can enjoy your life hilariously, uproariously, and be as silly as you like when the mood strikes, but you need to be deeply connected to yourself, to form sincere connections with people and the world and thereby take responsibility for your words, opinions, actions and behaviour and their impact on others. Happiness, especially peace, I believe stems from taking onus and responsibility for your words, actions and yourself.
March 22, 2018
Lessons In Loyalty
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Just this morning I saw two parrots feed,
On a single mango – ripe and sweet,
Among the numerous of those hanging low –
Inciting me with their green colour and glow.
As the strong red beaks nibbled on the fruit –
Peeling off a velvety green jacket from its soft tissue,
Green plumes caressed it, chirping sweet nothings
As they tenderly relished its juicy flesh in the nude.
I vicariously savoured the sweet taste of the mango –
Wrapped in the aroma of it being relished in the nude,
As I watched the sensual parrots from my bedside window-
Making love to one in the bunch, reliably adoring that fruit.
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March 9, 2018
On Sexual Harassment: ‘A Dilemma’
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Sharing a short story below from my upcoming collection of twenty-six titled ‘Existences’, that I had discussed and begun to work with – a very reputed theatre company, for a full length play. Ironically the male directors loved the story just the way it is and were very keen to go ahead, while the several women, all senior ladies, insisted on my reworking it to suit the narrative to their understanding of how it ought to be. I worked on several drafts for the play, even doubling the word count for them, but finally in exasperation I reverted to the original version for my book…it’s as below. The cover and draft are unfinished versions.
A few days back I attended a book launch in Calcutta, on a strongly woman-centric topic where there was so much, let me repeat – so much undue male bashing, that being a woman I was dumbstruck and wanted to come out with the hypocrisy of women through my story inspired by true incidents. What better time to speak up than, just a day after International Women’s Day on 8th March.
A Dilemma
I drove to the airport very early that morning. The check in
counters started around 5.30am, and I wanted to be there by
then. It wasn’t that I was taking a flight, but was getting to work
as a service-quality coordinator for the airline I had joined six
years back. My duties now comprised auditing the ground and in
flight operations of the airline’s network, for excellence in service
quality. The nature of my job entailed my travelling extensively
to all the stations we operated at, taking random flights through
the length and breadth of the country. This morning, however, I
had planned on auditing the cycle of services at Calcutta. I often
made surprise visits early mornings and late evenings, picking on
random flights, in a bid to check the implementation of standard
operating procedures. There was no knowing when and where I
might land up, or how long I would stay.
At the airport, walking in through the entrance, I hung
my photo-identity-card that was on a chain, around my neck. I
proceeded to the baggage screening, onwards to the check-in
counters, followed by the departure-hall through the security
checkpoint. At every point, I spent time quietly monitoring that
the process was functioning smoothly, and that the staff was in
their places, well groomed and helpful. By eight o’clock, I had a
cup of coffee and a cheese sandwich from the snacks counter in the
security enclosure along with two of the duty managers who were
friends. It was almost time for the Delhi flight to land at 8.10am
when I decided to move to the arrival hall through a boarding gate.
On my way, I checked on the baggage offloading point outside
the arrival hall to ensure the loaders were in place. I would go to
the aircraft only before the boarding of this turnaround flight
commenced, deciding on monitoring the arrival lounge services
first.
At the entrance to the arrival lounge was a male staff, well
groomed. Inside, another lady was at the conveyor-belt, waiting
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for the passengers and then the baggage to arrive. There would
be a staff or two on the tarmac, to escort passengers in coaches
to the arrival lounge. With the increase in flights over the years,
there was more staff allocated to arrivals, as compared to a single
one, when I was a customer-service assistant in 1995. After all the
passengers of the Delhi flight came into the arrival hall, transported
by three coaches, I walked over to check that their baggage was
being loaded onto the conveyor belt smoothly. Then I hopped into
the last coach returning to the aircraft. On the way, I exchanged
pleasantries with the friendly driver named Amit, working since
before I joined. Getting off the coach at the front stepladder, I
climbed up, cursorily viewing the catering upload at the rear, the
water tank and toilet cleaner in operation.
On seeing me, the cabin crew, at excessive proximity with each
other, verbally, physically, put on a prompt show of formality. The
ladies, slim and pretty, stashed away their open compact-cases,
lipsticks and blushers into their handbags, the handsome men their
smirks. They started goading the cabin-cleaners, also themselves
folding open blankets, newspapers, arranging magazines, in
reducing the turnaround time of the aircraft. On the walkie-talkie
jutting out of the cabin cleaning supervisor’s pocket, I overheard
one of the duty managers alerting – “All stations come in … QC on
board the Delhi aircraft.”
I smiled to myself, recognising his voice, his anxiety of anything
untoward happening in his shift that I may report to tar his image.
The cabin-cleaning supervisor, a middle aged man with a friendly,
pleasant face, promptly reduced the volume of his walky-talky,
looking sidelong to decipher whether I might have overheard the
alert.
I took a brisk walk down the aisle, to ensure the cabin was clean
as per standard – the seat headrests changed, the carpet vacuumed,
tray tables and pockets cleaned. The catering staff had finished
loading the meal trolleys into the galleys behind. I mentally ticked
off the audit checklists, to fill them out physically on my return to
my office. After a peek inside each washroom, to ensure they were
cleaned and sanitised, satisfied that the cabin was now clear for
boarding, I climbed down the front stepladder. On my way out,
through the open cockpit door, I caught a glimpse of the back of
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Existences 41
the uniformed shirts, berets and epaulettes of the Captain and the
Co-pilot.
I went across to the starboard side of the aircraft, so see if the
loaders were impeccably groomed, loading the baggage into the
holds systematically. As my gaze involuntarily moved upward
to the cockpit windows, I noticed the two pilots peering at me
curiously. I didn’t recognise either of them, so looked away. Then,
as the first coach of passengers arrived to board, I walked back
to the departure hall, in time to catch the last and final boarding
announcement for the same flight. In a while, assuming the aircraft
had taxied-out by now, I was about to step out of the security-hold
when a duty-officer named Levin – of average height, stocky built,
with slanting eyes and the bridge of his nose low, suddenly walked
up to me.
“The Delhi flight’s commander, Capt. Chopra, wants to meet
you in the cockpit,” he said.
“Me? But why – and isn’t it too late now?” I replied baffled. “The
aircraft should have been airborne by now isn’t it?”
“Apparently it isn’t,” Levin replied in an exasperated tone.
“Captain wants to meet you right now. In fact, everyone’s been
trying to locate you on the walkie since he asked the crew not to
close doors till you come. If you don’t rush, he will delay the flight,
writing off the delay on the commercial. And you know how every
minute of delay impacts our performance adversely.”
I nodded, rushing into a coach at the departure gate, that was
kept waiting to take me to the aircraft. On the tarmac, I noticed
a number of curious staff eyes on me. As I rushed up the front
stepladder, the rear had been removed, and the door closed, I
crossed a ground services supervisor named Deepak – tall, lean,
with a thickset moustache, on his way down. He seemed to
consciously avert my gaze, much to my curiosity.
At the entrance to the aircraft, the chief purser – a tall, athletic
man, when I asked him why I had been summoned, feigned
ignorance. I walked to the cockpit, stood behind the pilots laughing
amongst themselves.
“Yes, Captain,” I announced edgily. “Did you want to see me?”
The men turned around simultaneously, appraising me
curiously.
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The Captain, muscular, sharp-featured, and good-looking,
with mocking eyes, in a sardonic tone, said: “As a matter of fact, I
did, quite a while ago.”
The Co-pilot, seemingly younger and somewhat shy now,
averted my gaze, as I enquired firmly, their disdainful tone and
look having put me on the defensive.
“May I know why?”
“I wanted to know why you are not in uniform?” the Captain
replied, looking me up and down with a derisive look. “And how
come you first came here through the arrival hall rather than
through the security hold?”
“In my job, I’m not required to wear a uniform, Captain,” I
replied crisply, impatient he had called me, held up the flight even,
to ask such an inconsequential question, that in any case was not
pertaining to him. “However, what is the relevance of that now, to
the flight’s departure?”
“What do you mean by you are not required to wear a uniform?”
he persisted in an intimidating tone “Exactly why are you not in
uniform? Don’t you know, you have to come through securitycheck
to the aircraft, also you should not be carrying your handbag
with you as you are?”
“I don’t have a uniform, as I’m a service-quality coordinator,”
I replied indignantly. “I have a valid all-airport photo identity
card which entails my entry into any part of this airport terminal.
Moreover, though it isn’t necessary, I passed through security to
the arrival hall, before I came here.”
“Ah! Now I get it!” he replied, trying to squash a grin.
I turned away in silence, seething from the harassment, and
walked out of the aircraft, down the ladder, sullenly. On the tarmac,
the ground staff and loaders waited anxiously for the aircraft doors
to close and the flight to chocks-off. Their averted gazes, by now
figuring out the bogus reason for the delay of the flight, heightened
my humiliation. Women staff being called to the cockpit, delaying
the flight, had connotations that were far from complimentary.
The supervisor Deepak, who I had crossed on the stepladder on
my way up to the cockpit, discomfited at my apparent humiliation
but helpless to do anything looked at me sympathetically. He and
I had joined about the same time six years back and were friends.
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Existences 43
His primary concern now was to get the cause for the delay signed
by the Captain. He briskly walked up to the cockpit.
I walked all the way the back to the departure hall, rather than
take a coach. My eyes smarted from the angry tears, the intensity
of my indignity percolating in my psyche with time. The temerity
of these pilots, I thought, to treat me like a new staff or one of
their cabin crew, when I was totally outside the purview of their
clout, by virtue of my work profile. Though these pilots had little
way of knowing I was not a new staff who they could rag, since I
didn’t look much older than when I joined. The irony was that I
had not faced a similar situation in my early days in the airline and
to face this harassment now was indeed ludicrous. More so now
since everyone was wary of us in the quality team. I was the only
one based out of Calcutta, with two of my teammates in Delhi and
another four, excluding our expatriate boss – the head of service
quality and his secretary, in Mumbai.
On reaching the departure hall, I walked reverse through the
security hold, proceeding to our office on the first floor. On my
way upstairs, I met the airport manager – the same man since I had
first joined, handsome, with greying hair, of average height, sturdy
built, and a pleasant face.
“These Captains, I tell you …” he said to me sympathetically,
“Think they can get away with anything, cow us down, because
they control the ‘delay’, which has such a bearing on us.”
“Yes, but I’m not going to let this go so easily,” I replied resolutely,
not surprised at his awareness of the incident someone would have
reported.
“Please be careful,” he said. “Captains are a favoured lot in the
company.”
I nodded, as we resumed on our way, he downward and I up the
stairs. As I walked into the outer office that enclosed the airport
manager’s cabin, I noticed the few staff present looking up at me
from their desks curiously.
I took my seat at my desk ignoring the questioning looks,
and turned on the computer. Then I placed my handbag inside
the desk-drawer, waiting for it to start, for all the icons to load
on its screen. With an overpowering sense of indignity, furious,
unsure of what I could do to make the Captain pay, I clicked on
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44 Shuvashree Chowdhury
my Outlook email icon on the computer screen, hitting the new
message option. On the subject line, I typed: “Incident Report –
Delay of Flight no … to Delhi, due to the harassment of staff by
Capt. Chopra.” This, I followed with a detailed description of the
incident since my learning of his summon at the departure hall.
Once I was done typing, my anger diffused, I sent off the email
to the head of operations – all the captains reported to him, as
well as my boss, the head of service-quality, both at the head office
in Mumbai. I copied it to the General Manager, Eastern India, at
the city-office in Calcutta. I saw the word ‘sent’ with a sense of
serenity.
I was going through my email inbox when the telephone – an
extension line on my desk, rang. I answered it on the second ring,
as usual announcing the airline, my name, location – “Airport
manager’s office,” followed by “Good Morning. How may I help
you?”
It was mandatory for telephone calls to be answered within
three rings, with the standard text, and as an auditor, I never
flouted the rules myself.
“Hello, have you thought of the consequences of your email
before shooting it off using a word like – harassment,” the thickset
voice demanded.
The voice was unmistakably the general manager’s whom I had
copied in the email I had just sent out. He was a shrewd man, in his
mid-forties, who having worked in a number of domestic as well as
international airlines for years, knew of its nuances very well. I was
surprised at his reaction, his words, though not at the briskness
with which he reverted, since he was a stickler for promptness in
email, overall communication.
“Why, what about it, Sir?” I replied indignantly. “Don’t tell me
you’re supporting Capt. Chopra on this, over me. I’ve worked with
you for long.”
“Don’t be silly,” he bellowed. “It’s only because I know you well,
I want you to be aware of the consequences. Act prudently. You
know well the Captain will get hauled up to the head office. After
days of interrogation, which can get unpleasant for all concerned,
including you, he might lose his job. They might compel him to
resign, or terminate his services if he refuses to resign. Now, if that
4/1/2018
Existences 45
is what you want, and truly believe it is justified, then go ahead
with your complaint. ‘Harassment’ is a strong word to use and I
just want you to think over calmly, its repercussions. Though I’m
not justifying the Captain’s behaviour, be prepared to take this to
the end. Once these interrogations start, you might feel compelled
to press your point to save your dignity that might be further
under attack then.”
“I know what ‘harassment’ connotes, Sir, and what Capt. Chopra
did, well amounts to that. He had no business to call me, and delay
the flight. I don’t fall under the purview of his authority,” I said
firmly. “But it’s true I don’t think it deserves him to lose his job.
All I want is for him to learn a lesson to treat women respectfully,
but terminating his service would be extreme.”
“Now c’mon, don’t be naive,” the general manager retorted at
the end of the phone line. “Once a woman makes a complaint of
harassment, it is taken seriously. You will be compelled to prove it,
or made to feel foolish for bringing it up. In fact, a fax message has
already been sent to the Delhi flight-dispatch office, summoning
Capt. Chopra to the head office after he lands the Delhi flight.”
Then, after a pause, he emphatically added: “Now don’t you
remember what happened to your good friend … I forget his name,
the one you told me of?”
“Yes, yes I do remember. What do I do now?” I said, sounding
desperate in my confusion, he had got through to me finally. “Why
does everything have to be so complicated? I only want him to be
reprimanded, not severely penalised.”
“I suggest, before the Captain lands in Delhi, you resend your
email explaining your accusation of ‘harassment.’ Perhaps even
replace it with ‘bullying’ or ‘ragging’. Then they might let him off,
seeking an apology.”
The phone went dead in my hand, as the general manager hung
I went over the incident in my head in detail, from the time I
saw the two pilots peering at me through the cockpit window. The
indignation the recall aroused, tempted me to think Capt. Chopra
deserved to lose his job after all. It would set an example to those
erroneous like him, who thought they could get away with this
chauvinist attitude and behaviour, with their clout. Moreover, I
mentally reasoned, my standing up for my dignity would set an
4/1/2018
46 Shuvashree Chowdhury
example. It would boost the morale of other women employees,
who feel inhibited and compromise their self-esteem for fear of
losing their jobs or foregoing career advancements. But again,
there is also the flip side to this. As the general manager had just
reminded me, did Capt. Chopra really deserve to lose his job over
this?
I was now truly in a dilemma over the impact my accusation of
‘harassment’ might have on the Captain’s life. Would the severity
of the penalty accorded to him, if it was by way of his losing his
job, be justifiable for his paltry misbehaviour? I had little time
to act now, weighing the odds with maturity – either in going
along with my accusation of ‘harassment’, in retracting totally,
or reducing its severity. Logging out of my computer, I decided
to take a brisk walk over a cup of coffee downstairs, to resolve my
dilemma clearheadedly. After all, it was my judgment to make, not
be swayed by others opinions either which way.
* * *
As I walked downstairs, an image, fresh even after years, came
to mind. It had been 10.30pm of a chilly November, in the year
1995, a week after I had joined the airlines. Outside the airport
terminal, in front of the ticketing counter, I awaited my official
car-drop along with three colleagues. We had hailed for the
car in the parking lot on the public address system. I stood at a
little distance from the others, leaning on the ticketing counter
windowsill, having stepped out of my shoes. My feet were sore from
walking the colossal terminal and tarmac in the high heels. I had
not received my uniform yet, so was wearing a black and white,
printed, full-sleeved, salwar kameez. I pulled out one hairpin after
another from my hair held in a French-roll. As not used to wearing
my hair so tight, my head hurt. With each distracted pull of a pin,
some hair fell loose.
After the last hairpin was in my hand, I shook my head with
eyes closed, to let the hair settle down to the back of my waist.
As I opened my eyes with difficulty after the long tiresome day, I
noticed a man standing in front of me. It was the metal-wing above
his navy-blue blazer’s chest pocket that first caught my attention,
as I curiously appraised him. I identified the broad chest, wearing
4/1/2018
Existences 47
the full wing as belonging to a pilot. Flight stewards wore the halfwing,
I knew. The pilot stood so close, I could smell his cologne.
My gaze involuntarily went upward, meeting his large eyes that
were prominent on his chiselled face. A few inches taller than me
at 5’7”, he didn’t look more than thirty years. When the lopsided
grin on his generous mouth reached his brown eyes, the laughlines
emerging, realising I had been staring at him dazedly, I
looked downward.
“Ma’am, I’m driving into town,” he said, taking off his cap,
revealing a short crop of thick hair. “Would you like a lift, if your
vehicle’s not here yet?”
“No, thank you! Captain,” I replied, promptly standing erect
now from the leaning position. “I’m staff and am awaiting the
official car drop home.”
“Aha! That explains the hurry in letting your hair down …
a long tiring day!” he grinned. “I’ve never seen you around here
before.”
“Captain, I joined only a week back,” I replied, giving him my
name.
“I’m Capt. Aneet Dixit,” he introduced himself, proffering his
hand to shake, which I shook nervously, as he added, “I’m from
Mumbai. I just brought the Bangalore flight in and am taking the
evening flight tomorrow.”
I silently nodded, as my colleague Nandini in uniform, a
spirited woman who burst into peals of laughter at the slightest,
walked up to us.
“Hi, you ladies need a ride home?” the Captain asked, turning
to her.
“No, thank you! Captain,” she replied, “Our car will be here
any minute now.”
“So, as I was just telling your friend,” he said to Nandini, “I’m
here until tomorrow evening. Why don’t we all go out? Give me
your numbers.”
Nandini quietly obliged, pulling out paper and pen from her
handbag.
“Very nice to meet you,” he said to me with a slight bow.
Then waiving to Nandini and the others, he got into his car
that was waiting to take him to the hotel. The next morning, Capt.
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48 Shuvashree Chowdhury
Dixit called me at home, much to my surprise. I politely told him I
could not join him for lunch at their hotel’s restaurant, as I was on
duty at 2pm. That evening at work, I was assigned to the departure
hall, which by 7.30pm was crowded with passengers of all six
domestic airlines operating in those days.
I had been repeatedly making announcements from the glass
public-address booth, reading them from my staff-manual, not very
sure yet. One such time, as I stepped out hurriedly after making
the announcement, I almost collided with someone holding the
glass door open for me. As I distractedly tried dodging my way
past him, I realised he was purposefully blocking the doorway in
an attempt to get my attention.
“The most stimulating announcement I’ve heard in a departure
hall,” he said chuckling, as I looked up squarely in the direction of
the voice.
“Capt. Dixit, good to see you again!” I smiled, embarrassed,
then added: “I’ve announced the boarding for your flight, as your
co-commander gave us the clearance.”
Then taking a step forward, in a bid to get to the boarding gate
I said, “Anyway, you have a safe and pleasant flight.”
“Wait a minute,” he said, and then from his black pilot’s
overnighter, retrieving two paper boxes of chocolates, he proffered
them to me, adding: “Here’s something for you and your friends.”
I looked at the boxes curiously in his outstretched hands. Then
recognising the packaging as those served on board the businessclass,
I accepted, smiling broadly at what I thought was a genuine
gesture of friendship.
“I’d love to try some authentic Bengali food,” he added suddenly.
“Consider this a bribe to take me and my crew out on my next trip.
Perhaps you’ll also show us around your city. I’ve not been here
much.”
“Sure Captain, I’ll take y’all to a nice Bengali place in town,” I
replied. “Also show you around the town. I hope it’s alright if my
friends come, too.”
A week later, Aneet was back in Calcutta, commanding a
Mumbai flight. It was the evening of the 31st of December. I was at
work, when he called at the backup office, on reaching their hotel,
the Oberoi in Chowringhee.
4/1/2018
Existences 49
“There’s a crew party at the Airport Hotel,” he said. “Why don’t
you join us? I’ll have a car pick you up after the shift, from the
airport. The driver could take you home to get dressed, and then
bring you back to the hotel.”
“I’m really sorry Captain, I won’t be able to make it,” I promptly
replied. “I’ve got to go to a rooftop party organised by some friends
here.”
“Why don’t you just go ahead to the crew party,” Jessica
interjected, in an undertone. “It will be fun, more interesting than
Rina’s.”
She had received Aneet’s call first, then handed the handset
to me, thus knew who was at the other end of the line. Also, she
had met him the first night while waiting for the car drop along
with me. Now, putting the call on hold, I conferred with Jessica – a
pretty, petite woman, with slant eyes and wavy hair, whose father
was Anglo-Indian and mother was Chinese.
Jessica’s persuasive enthusiasm rubbing off on me, she assured
to excuse me from Rina’s party. I tried to persuade her to join me,
but she insisted Rina would be upset if both of us didn’t show up
since she was expecting us. I accepted Aneet’s invitation to the New
Year party, along with his proposal to send a car to pick me up. The
car took me home to Salt Lake first. I was able to convince my
parent’s that my presence at the official party was mandatory, the
waiting car justifying my claim. Just as Jessica asserted, I dressed
trendily – in a halter-neck pink tube top, my hair left loose, with
fitting blue jeans. The party at the Hotel close to the airport, run
by ITDC, was indeed as Jessica promised. It was enjoyable, with
friendly, cheerful people, good food, drinks and music. Aneet
introduced me to many of the other pilots, cabin crew, who took to
me warmly as if I were one of them as we danced. After the party,
at about 2am, on their way to their hotel in the city, Aneet, along
with another pilot, dropped me home.
After that night, whenever Aneet had layover flights at Calcutta,
I went out with him and his crew for lunch, dinner, movies, or to the
discotheque. I liked their company, and they mine, which added
to the convenience of a local person to guide their jaunts. It was
close to two years now that Aneet and I had developed a friendship
above these outings, grown from our conversations in person or
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50 Shuvashree Chowdhury
over the phone from Mumbai, if he was not rostered for a Calcutta
flight for long. It was when Aneet had not come to Calcutta for
more than three months or called me, that I thought something
was amiss. I called his house several times but was always told he
was not home. I gave up trying to contact him, waiting for him
to call instead. Then one late evening, I came across a Co-pilot
named Harish at the arrival hall, a friend of Aneet’s I had met a
few times. He was a tall, brawny man, with droopy shoulders, who
walked with a swagger.
“I have not seen Capt. Dixit in a while,” I said to him abruptly.
“Do you have any idea, why he’s not been coming to Calcutta?”
“Aneet’s not flying now,” he replied, averting my gaze. “He’s
been grounded indefinitely.”
“Why, is he unwell or something?” I asked worriedly then
almost to myself I added, “Perhaps that explains his not taking my
calls.”
“Actually he got himself into some big trouble,” Harish replied
hesitantly, sounding glum. “He’s facing an enquiry committee,
wherein every few days there is a long meeting at the head office.
Poor guy, he is under pressure.”
“An enquiry,” I resounded in horror, “But for what, what’s he
done.”
“I’ll leave that for him to tell you. I will just tell him that I met
you and ask him to call you.” He replied, and then added: “See you
around sometime.”
Before I had the chance to press him to tell me more, not sure
when Aneet would call, he walked ahead, to catch up with the rest
of the crew.
I waited patiently for the next few days, but there was no call
from Aneet. I wondered if Harish had informed him he met me. It
was after a fortnight when I had given up on hearing from Aneet,
he called me at home one morning.
“Hi, it’s me, Aneet,” he said, in a strained voice, after I said,
“Hello!”
I remained silent for a few brief moments, in registering my
surprise at hearing his voice. I was happy he had called, but very
worried by his tone.
“How are you, Aneet?” I asked very softly.
4/1/2018
Existences 51
“You must have heard by now?” he enquired, sounding crushed.
“I heard from Harish,” I lied, in the hope he would fill me in on
the details assuming I had some idea already of his predicament.
“They asked me to resign,” he stated flatly. “I just don’t know
what to do. If I resign, it’s like accepting my guilt. And if I don’t,
they terminate my service anyway, thus ensuring I don’t get a
pilot’s job again.”
“Then don’t resign,” I said calmly, though shocked and still not
having a clue of the nature of his alleged guilt. “You need to fight
and prove yourself innocent.” Then unable to hold my curiosity
any longer, I blurted softly, “But what are you up against?”
“Ah! Now that’s a long story,” he sighed, and then after a pause,
wherein he realised my ignorance of the issue, he inquired, “So,
you don’t know anything about it, do you?”
“Well, honestly no, I don’t know anything,” I admitted.
“I assumed Harish might have told you,” he replied. Then, in
a banal tone, he briskly announced: “There’s a sexual-harassment
charge against me.”
“My God,” I exclaimed, shocked to the roots. “How did this
happen?”
So far I had assumed he had flouted some DGCA (Director
General of Civil Aviation) rules or procedures on the aircraft, but
little had I imagined this.
“I’ve been framed,” he sighed. “It’s my lot. What else can I
say?”
“Now c’mon,” I said zealously. “You cannot accept a wrongdoing
as your fate. You’ve got to fight for your innocence. But what
really happened?”
“I was the commander of a Mumbai-Chennai-Mumbai flight,”
Aneet started dejectedly at the recall, “when one of the Chennaibased
lady stewards, reported late to the aircraft in Mumbai,
delaying the flight by ten minutes. After reporting for duty at
the flight dispatch office, she was waiting to meet someone at the
departure hall. Also, she was not groomed as per standards when
she came on board. I was obviously upset for the delay after all the
passengers were on board. We assign delays to other departments,
so it is not fair to cause it ourselves. I spoke sharply to the erring
lady.
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52 Shuvashree Chowdhury
“I will file a complaint with your base in-charge in Chennai
on landing,” I said in my annoyance. “And see to it that you’re
grounded.”
“Okay, so how’s this connected?” I interrupted, impatient to get
to the core. “Obviously, whatever you said would be in the presence
of other crew.”
“Well, that’s true, but then so what?” he sighed exasperatedly.
“When a woman decides to be devious, God help you. By the time I
landed the aircraft in Chennai, I had forgotten about this incident.
But the woman obviously nursed my words into a grave need for
vengeance, even as she smiled and served the passengers. She feared
losing her flight allowance of a fortnight, which is substantial, if
true to my word she was grounded. We had a change of cabincrew
at Chennai, so this woman deplaned, and I brought the
aircraft back to Mumbai with a different set of crew. In Mumbai,
before leaving the airport, I went to the dispatch office, as usual,
to complete signing out formalities. A complaint letter awaited me
there.”
“A complaint letter?” I exclaimed incredulously, “Whatever
for?”
“To my gravest shock,” Aneet continued, “This fax complaint the
woman sent from the dispatch office in Chennai stated that I had
harassed her on board the Mumbai-Chennai flight. She elaborated
how she felt humiliated and would, therefore, request the company
to take action on me, in order to reinstate her dignity.”
“What nonsense,” I retorted. “A reprimand is construed as
harassment.”
“Yes, that’s the irony,” Aneet stated, continuing his narration.
“I was summoned by the head of operations and informed I would
have to face an enquiry committee. During the interrogation,
under pressure to prove her point that I was of capable of sexualharassment,
she said things like – I have lady friends among the
ground-staff in every city in addition to the cabin-crew whom I
hang out with, who come over to the hotel, my room. But what was
most ridiculous was her claim that I had called her to the cockpit
and showed her obscene literature before another flight.”
“Where would you get obscene literature on board?” I
blurted.
4/1/2018
Existences 53
“You can well imagine the absurdity of her claims,” Aneet
replied dismissively. “She claims I showed her obscene pictures
from the magazines on board, asked her to come to my hotel room
several times, and since she didn’t come, I reprimanded her in
front of everyone.”
“What about the rest of the crew on board,” I asked. “Weren’t
they interrogated as well? What about your co-pilot, didn’t he say
anything?”
“There was little they said that saved me, as I had indeed
reprimanded her in their presence. Also, it is not untrue that I have
a number of lady friends in various locations, though she had no
witness to my showing her the obscene literature. The persistent
pressure on this woman by the interrogators, to prove she was
lying, made her resort to one story after another. Then caught in
the whirlpool of stories, she could not re-track.”
“Who is this crazy woman?” I asked angrily. “Was she a long
timer?”
“No, in fact she is very new,” he replied. “You’ve met her,
though I’d rather not tell you her name. Born and brought up in
Chennai, recently she eloped with her boyfriend, marrying him
much against the wishes of her conservative parents. They were
forcing her to marry of their choice.”
“An angel of virtue, I must say,” I mocked, “How hypocritical
and ironic.”
“Women go all out to save their husband, children and family,
if they feel threatened. Her husband is a student, so she is the only
earning member in their family of two. I suppose she feared my
complaint, the one I threatened to make, might rob her of her job
or at least get her in the bad books of the management. It was safer
to turn the tables on me, in order to safeguard her job and position
in the airline, now her haven.”
“But that’s very devious,” I stated, and then earnestly enquired.
“What are you going to do now? How are you going to manage if
you do resign?”
I knew he needed the job. Then there was the risk of not finding
another soon if word about this incident got around. Aneet had the
financial responsibility of a four-year-old daughter who had barely
started school, of retired parents and a wife who did not work.
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54 Shuvashree Chowdhury
This added to the home-loan, also the one for his pilot’s training
in the US his parents had taken.
“I really don’t know,” he sighed heavily, and then after a brief
pause, cheering up suddenly, he added: “But I’m glad I told you all
this myself, rather than you heard from elsewhere. I value your
friendship a lot. It really does not matter so much what the world
thinks, so long as the ones I care about – my parents, wife, child
and close friends are with me.”
My coffee long over, tired now from the aimless pacing, I slowly
climbed the stairs back to the office on the first floor. I was no
longer in a dilemma. With the distinct recall of my association
with Capt. Dixit, my mind was clear and made up. As I sat at my
desk, I knew exactly what I had to do now. In my opinion, though
Capt. Chopra was guilty, his offence did not justify what happened
to Aneet. I knew how expensive, both in terms of time and money,
it was to get a commercial pilot’s license. Moreover, losing one’s
job was a blow to one’s self-esteem, which often lasted a lifetime.
Then, there was the risk of not finding another soon, due to the
word getting around. I would perhaps be saving Capt. Chopra a
lifetime of remorse, for a mistake he committed impulsively. Any
behaviour at work that is defined as inappropriate or offends a
person of another sex may be considered sexual harassment and
invites disciplinary action.
I made up my mind to revoke my complaint, judiciously
thinking of its consequences on a man’s life. However, I was glad
I had made the complaint in the first place, thus registering my
protest. Perhaps Capt. Chopra and others like him, on learning
of it, would restrict their inappropriate behaviour in future.
Hopefully, it would also send out a signal to women, that they
need to stop playing the victim at work, fight for their dignity in
a judicious manner when circumstances truly demand it. At my
desk, switching on my computer, I retrieved the last ‘sent’ message
from my Outlook sent-folder. I resent the message to the same
addresses with a fresh note. I stated that though Capt. Chopra’s
behaviour was unacceptable, my previous report being true, all I
expected was an apology from Capt. Chopra and no more. As I saw
the ‘sent’ message on my computer, I felt at peace, as nothing, in
my opinion, is as agonising as being in a dilemma.
4/1/2018
Existences 55
My Earliest Leadership Training
I might have been in the fourth or fifth standard at the time.
We were home from boarding school for the winter vacations.
Mother, as she often did, took us sisters to work with her, to the
residential teachers training college in Alipore, Calcutta. We girls
would sit in the staff room for a while where mother had a desk
cubicle for herself, entertaining ourselves with magazines and
stuff lying around, and a teacher or two who would be at their own
desk-cubicle. Then, before
March 5, 2018
The Present Moment Is All I Have…
[image error]
On a beautiful Sunday morning —
the first one this March,
I sat down as usual at my desk at home
to type like I do on my keypad,
with my steaming teacup.
Barely had I taken from it a sip
when a woman barged in,
looking ghastly and petrified –
her eyes piercing into mine:
She announced, “Your Ma’s fallen”
A moment to process her words,
recalling Ma was out on her usual walk –
my world came crashing to my feet,
heart freezing first, and then my gut,
in recall of that familiar feeling of Baba’s loss.
I grabbed a shirt, and pants from my wardrobe—
for in my night gown I couldn’t go to a morgue,
as that’s where I envisioned Ma – if hit by a car
in manoeuvring at seventy-seven, the aggressive traffic
that didn’t give me time to find and gather her carcass.
I blindly ran on the street like a possessed woman
for I didn’t know exactly where I was headed,
as I desperately pleaded with God to give me a moment
to gather Ma up, even if she breathed her last in my arms –
I couldn’t bear to imagine her lying on the road unclaimed.
To my horror, I found her in a car at the end of my street,
a kindly man – to rush her to medical aid – had seated her in:
Ma looked at me with glazed eyes as if it was her final goodbye
the way Baba had the last time – her blood gushing as a stream
that was bursting out of the dupatta held tightly to her nose.
I rushed into the car, held her firmly from behind the seat
with my heart pounding like being thumped by wild bears,
as I repeatedly chanted: “Ma you’re going to be fine, don’t fear”—
while I directed the man at the wheels to find her a lifeline,
one I mentally swam towards with all my positive thinking might.
Having taken her just in time to the emergency unit—
I watched them execute their procedures with impatience,
Even as for hours the hospital ran a battery of tests
Starting with an injection to stop the bleeding, then a CT Scan
Till they handed her to my care – as ‘she will be fine’ they declared.
It’s fourty two hours since this accident that almost took my life,
the suddenness of it leaving me like in the aftermath of a hurricane;
With Ma recuperating in hospital to fix the injuries and fractures —
I’m back tonight at the desk and keypad I had left that morning
to leave a trail for others, to transcend my spiritual experience.
“Be happy for this moment. This moment is your life.” — Omar Khayyam
“We may not know what each day has in store for us. We could be gone tomorrow. Any minute could truly be our goodbye. But we do have this moment. This time. Today. Right now. It takes way more effort to shell out hate then it does to allow love to flow freely in our lives. After all, it’s what we were born to do.” — Grace Gealey
[image error]
PS: Ma was wearing exactly what she is wearing in this photo in front of the Kaapaleshwar temple Chennai, at the time of the accident/fall in Calcutta, which drenched in her blood still stands testimony to my emotional state as I write this as if in a trance now…So please excuse me for the inability to go back and edit what I wrote now, into a work of art, till I can get over the enormity of my near loss.