Rory Carroll

“Rosenhead did not speak Spanish and worked through bilingual officials from the Planning Ministry. Over the years he wrote dozens of reports on multiple topics—energy, industry, transport, finance, housing. Once, he said, he was given two days to write six reports on six different subjects. He dutifully churned them all out and submitted them. And then . . . nothing. He asked his minders about the fate of the reports. They shrugged. He asked about the president’s plan to integrate decision making across state agencies. Blank looks. He asked about his transport recommendations. Silence. He asked for responses to his studies on infrastructure and finance. There weren’t any. When Rosenhead challenged Giordani over the information vacuum, his friend smiled enigmatically and said such was a consultant’s fate. “No feedback, none at all,” said Rosenhead. “Quite extraordinary. This is the only place where this happens.” The professor said he had heard rumors the country’s infrastructure was in trouble. “I get the impression Chávez has applied the concepts of operational research in ways I would not.” He paused and sipped his rum. “Maybe if it was a more organized country, operational research would work here.”
― Rory Carroll, Comandante: Hugo Chávez's Venezuela