Carson V. Heady's Blog, page 24

Unlocking Team Potential: Proven Strategies for Building Connectedness and Empowering Leadership

On the latest Connected Teamwork Podcast featuring co-hosts Hylke Faber of Growth Leaders Network and Salesman on Fire author Carson V. Heady of Microsoft, we welcomed Shashi Bhushan, Regional VP of YASH Technologies and 20+ year consultant and leader, to share his insights on creating and nurturing a connected team.

The ability to foster a deeply connected and empowered team is more crucial than ever.

Here are proven strategies for building connectedness within teams, including practical advice on clear communication, trust and empowerment, cultural sensitivity, and effective conflict resolution.

By embracing these principles, leaders can create an environment where every team member feels seen, heard, and valued, ultimately driving unprecedented levels of engagement and success.

Understanding Connectedness

Connectedness within a team depends on multiple factors such as culture, situation, and the stages of life. It involves being open, friendly, approachable, and having a smile on your face. In leadership roles, attending various events and meetings where one might not know anyone is common. Being approachable and genuine helps in connecting with people. It’s about making the other person comfortable and showing that you genuinely want to help them and work together.

Challenges of Disconnectedness

Micromanagement is a major cause of disconnectedness. It shows a lack of trust in the team’s skills and knowledge. On the flip side, not having any oversight can also lead to problems. It’s about finding the right balance. Oversight helps ensure that everyone stays aligned with the core objectives, but micromanagement can create uncertainty and disconnect.

Practical Advice for Leaders

First, provide clear guidance, direction, and communication. Ensure everyone understands the project’s objectives and their roles. Secondly, give team members space to work as individuals and value their input. Lastly, trust your team. Even if there’s a risk of failure, let them try. Learning from failures is essential.

Global Teams and Cultural Sensitivity

Leading global teams comes with its own set of challenges. It’s essential to understand cultural differences. For instance, in some cultures, looking someone in the eyes can be considered rude, while in others, it’s a sign of respect. Weekly calls to recognize achievements, address bottlenecks, and resolve conflicts are crucial. It’s about making everyone feel important and valued.

There’s no universal leadership style. Your style will always be unique. Learn from others but don’t try to replicate anyone else entirely. Be honest, genuine, and practical in your approach.

Key Takeaways and Practical Advice for Leaders Clear Communication: Provide clear guidance and direction to your team. Trust and Empowerment: Trust your team and give them space to work as individuals. Active Listening: Ensure everyone feels heard and seen. Cultural Sensitivity: Understand and respect cultural differences in a global team. Recognition: Regularly recognize and appreciate achievements. Continuous Learning: Embrace failures as learning opportunities. Conflict Resolution: Handle conflicts with care and ensure everyone is involved in the resolution process. Regular Check-ins: Maintain regular communication through team meetings and touchpoints. Balanced Oversight: Find the right balance between oversight and micromanagement.

Building connectedness within a team is a continuous journey that requires dedication, trust, and genuine care. As leaders, our role is to empower our teams, foster a culture of openness, and embrace the unique strengths of each member.

What steps will you take today to ensure every member of your team feels seen, heard, and valued?

#TeamBuilding #Leadership #ConnectedTeams #GlobalLeadership #TrustAndEmpowerment #ConflictResolution #CulturalSensitivity #ContinuousLearning #EmployeeEngagement

The Top 10 Mindset Shifts Required for Mastering Modern Selling

Embracing the Shift: Essential Modern Selling Mindsets for Success

Embracing modern selling mindsets is crucial for success. Through numerous conversations with industry leaders and insightful observations, we’ve identified ten pivotal mindset shifts that can significantly impact your sales approach. (Featured in Episode 40 of Mastering Modern Selling with Brandon Lee, Tom Burton and Carson V. Heady)

The Top Ten Modern Selling Mindset Shifts1. The Buyer is in Control of Their Buyer Journey

One of the most critical shifts is recognizing that buyers now have control over their journey. With access to abundant information, buyers can make informed decisions long before engaging with a seller. Understanding and adapting to this dynamic is essential for modern sellers.

2. You Cannot Control the Buyer Journey, But You Can Influence It

While sellers may not control the buyer journey, they can influence it by aligning their approach with the buyer’s needs and timelines. Understanding the buyer’s processes and becoming a part of their research and decision-making process is key to influencing their journey.

3. Buyers Welcome Guidance and Assistance on Their Own Terms

Buyers appreciate guidance but only on their terms. They seek assistance that aligns with their priorities, not what the seller deems important. This requires a shift from being seller-centric to truly buyer-centric.

4. Earn Conversations Versus Getting Conversations

The difference between earning the right to have a conversation versus aggressively pursuing it is crucial. Showing up with value, being credible, and engaging meaningfully with the buyer builds trust and positions the seller as a trusted advisor.

5. Your Job is to Serve, Not Sell

Shifting from a sales-focused approach to one of service is transformative. It’s about understanding the buyer’s needs and providing solutions that genuinely help them, rather than merely pushing a product.

6. Be Viewed as a Trusted Advisor and Guide

The ultimate goal is to be seen as a trusted advisor. This requires consistent effort, understanding the buyer’s challenges, and offering valuable insights and solutions.

7. The Buying Experience is More Important Than Your Product, Service, or Brand

The experience buyers have during their journey often outweighs the product or service itself. A poor buying experience can tarnish even the best products, while a great experience can enhance the perceived value of your offerings.

8. Healthy Connections and Relationships are the Foundation of a Successful Sales Model

Building and maintaining strong, healthy relationships with buyers is fundamental. These connections form the bedrock of trust and long-term success in sales.

9. Digital Channels are Accelerators, Not Magic Bullets

Digital tools and channels can accelerate your sales process but are not standalone solutions. They need to be part of a broader, strategic approach that includes traditional sales fundamentals.

10. Go Slow to Move Fast

Taking the time to build a solid foundation and thoroughly understand your buyers allows for faster progress in the long run. It’s about being strategic and intentional with your efforts.

Reflecting on the Journey

Our discussions have highlighted the importance of these mindsets and how they intertwine to create a holistic approach to modern selling. From earning conversations and serving the buyer to leveraging digital channels effectively, these shifts are not just theoretical but practical steps that can lead to significant success.

Embracing these modern selling mindsets involves a deep understanding of the buyer’s journey, a commitment to serving their needs, and the strategic use of digital tools. As we continue to evolve, these principles will guide us, ensuring we remain relevant and effective in an ever-changing sales landscape.

Here’s to adopting these insights and finding success in modern selling!

#ModernSelling #SalesLeadership #SalesTips #SocialSelling #SalesStrategy #SalesInnovation #DigitalSelling #SalesSuccess #SalesCommunity

How I Completely Reinvented My Career at Age 35 as a Social Seller in Tech

Turning points in my career occurred when I found myself inexplicably out of work twice in a year, and I went from thinking I would retire from one company to bouncing around to multiple organizations trying to recapture what I thought was my peak or old glory.

Thanks to a relationship and my reputation as an unusually successful salesperson, I was recruited for a brand new role that had been created on a relatively new team in the tech realm. I was a fish out of water, but needed the gig. I came in feeling like I would be an NBA sixth man; I would keep my head down, do my best and try to contribute.

The first six months was overwhelming and humbling. It was like everyone was speaking another language.

What I did know, however, was how to build a community; how to build lists, mine our CRM for leads, contact them with my own newsletters, and engage via e-mail, phone and social media.

My reinvention as a social seller at age 35 surrounded by 20-somethings and doing this job differently than anyone else who had ever done it happened out of necessity and embracing probability and odds. It wasn’t easy, as some managers and others scoffed at my approach and it required my full commitment and seeing it through.

In an era where technology was rapidly evolving, I realized that leveraging social media, particularly LinkedIn, could revolutionize my approach to sales. My ideal prospects were there, and if I had a good enough message and reached out to enough people consistently to get meetings, and conducted the meetings effectively, and knew all of the smart people that I could introduce them to, I could be unstoppable…

Building a Network

In the early days, I was just a sales guy surrounded by technically savvy professionals. Feeling out of place, I turned to LinkedIn to create and nurture relationships. I started sending connection requests to potential clients and industry leaders, crafting personalized messages that highlighted the value I could bring to their business. This proactive approach allowed me to build a robust network of contacts that would later prove invaluable.

Learning from Others

One of the most important lessons I learned was the value of being a perpetual student of sales. I sought out mentors, read extensively, and consumed content from sales leaders like Jeffrey Gitomer and Jeb Blount. Their insights helped me refine my strategies and understand the nuances of social selling.

Creating Valuable Content

To establish myself as a thought leader, I began creating and sharing valuable content on LinkedIn. I wrote articles, shared industry insights, and posted about my experiences and lessons learned. This content not only showcased my expertise but also engaged my audience, sparking conversations and building my credibility.

Engaging with the Community

Engagement was key. I didn’t just post content; I actively engaged with others’ posts, commented on industry news, and participated in discussions. This two-way interaction helped me build stronger relationships and stay top-of-mind with my network.

The Results

My efforts in social selling paid off significantly. By leveraging LinkedIn and other social tools, I was able to:

Arm myself with actionable intel: I followed my prospects and their organizations, staying informed about their priorities and challenges. This allowed me to tailor my outreach and add value from the first interaction.Connect with influential contacts: I expanded my network to include thousands of directors and above in my target customer organizations. These connections opened doors to opportunities that would have otherwise been inaccessible.Generate pipeline at scale: Creating and promoting events and webinars on LinkedIn allowed me to reach a broader audience with minimal effort. The platform’s invite capabilities enabled me to share these events with up to 1,000 contacts per week.Research prospects extensively: Leveraging LinkedIn’s wealth of information, I learned about my prospects’ backgrounds, interests, and challenges. This deep understanding helped me craft highly personalized and effective outreach strategies.Expand my influence: My growing network meant that in any given situation, I could leverage the power of my connections to move the ball down the field. Whether it was finding a mutual contact or gathering intel, my network was a critical asset.A Notable Success

Over 10 years of social selling, I have generated over $1B of revenue that never would have existed without LinkedIn and other tools, my home-grown newsletters, webinars and AI.

One of my proudest achievements in social selling came when I landed a nine-figure deal through LinkedIn. It was an extraordinary example of how leveraging social media and building relationships can lead to monumental success.

On my second day in a new role, I was eager to make an impact. I knew that building a strong foundation of relationships was crucial. With my focus on LinkedIn, I crafted a personalized message and sent a connection request to the president of a major company. The message was straightforward, emphasizing the potential value our partnership could bring and how our solutions aligned with their goals.

To my surprise and excitement, the president accepted my request and agreed to a meeting. This initial connection was just the beginning of a long and complex journey.

For our first meeting, I prepared meticulously. I brought along one of my specialist counterparts who had extensive knowledge about the industry and the history with this customer. In addition, I carried a copy of my CEO’s book, with highlighted passages that I felt would resonate with the president based on the company’s publicly stated goals and challenges.

The meeting was a success. The president was open, conversational, and appreciated the insights and resources we brought to the table. He was particularly interested in how our solutions could help them achieve their strategic objectives, especially in light of their recent industry challenges.

However, until that meeting, they were not even thinking about us. They were going with a competitor.

As with any significant deal, there were numerous challenges. Throughout the two-year deal cycle, there were seven C-level changes within the customer organization, including the retirement of the president who had initially engaged with us. Each change required us to rebuild relationships and re-establish the value proposition with new decision-makers.

The pandemic further complicated the process, shifting priorities and forcing us to adapt to virtual meetings and remote collaborations. Despite these challenges, we maintained our focus and persistence, continually adjusting our approach based on the evolving landscape.

LinkedIn was instrumental in keeping the momentum going. I used the platform to:

Stay connected with key stakeholders and engage with their posts, showing my continuous interest and support.Research new executives as they joined the organization, understanding their backgrounds and tailoring my outreach to align with their interests.Promote and invite the customer’s executives to relevant events and webinars, keeping them engaged with our brand and solutions.

A pivotal moment came when we organized a virtual executive briefing due to the pandemic. This briefing included our senior leaders and their top executives. Each module of the briefing was meticulously planned to address specific challenges and opportunities.

During the briefing, their executives mentioned introducing us to other key decision-makers if we proved our value. I was able to confidently state that we were already working with several of those mentioned, demonstrating our deep integration and understanding of their organization.

We had earned the right to be the trusted advisor by creating a groundswell of influence and becoming invaluable.

Building and Nurturing Relationships: Relationships are at the heart of every successful deal. Investing time and effort in understanding and aligning with the customer’s needs and priorities is paramount.Leveraging Social Tools: LinkedIn and other social platforms are powerful tools for building connections, staying informed, and engaging with prospects in meaningful ways.Persistence and Adaptability: The path to success is rarely straightforward. Adapting to changes, staying persistent, and continually seeking ways to add value can overcome even the most significant challenges.Collaborative Approach: Internal collaboration and leveraging the strengths of your team and partners can significantly enhance your ability to deliver value and close deals.

My reinvention as a social seller was paved with challenges and learning opportunities. By embracing social selling, building a strong network, and continuously evolving my strategies, I achieved results beyond my wildest dreams. Social selling transformed not just my career but also my approach to building meaningful, lasting relationships in the business world.

How have you adopted social selling to transform your career?

#SocialSelling #ModernSelling #SalesStrategy #LinkedIn #SalesSuccess #TechSales #RelationshipBuilding #CareerTransformation #SalesCommunity

From Unemployed to Unimaginable Success: My Journey of Resilience and Mastery in Sales

Becoming unjustifiably and inexplicably unemployed twice in a little over a year was one of the most challenging experiences of my life.

It sent me into a tailspin, but it also set me on a path to seek justice, redemption, and, ultimately, a comeback.

This journey wasn’t easy, and it took years to get any closure. I spent even more time chasing what I felt my prior status was. But in the end, I far surpassed what I once assumed was my peak. Here’s my story of resilience, determination, and mastery in sales.

The Turning Point

Both times I lost my job, it felt like my entire world had crumbled. I went from a buzzing office environment and being in-demand with back-to-back calls and lots of “friends” to a deafening silence.

My phone, which once rang non-stop, was now eerily quiet.

The feeling of being cast aside was devastating, and I struggled to make sense of it all.

For months, I was in a tailspin. I felt lost and unsure of my next steps. The unfairness of it all gnawed at me, but I knew I had to find a way to move forward. The only way out of this pit was to climb, so climb I did. I applied to 1,628 jobs in that time and got 2.

The ComebackBecoming a Student of Sales

Being put on a performance plan with one foot out the door by a manager trying to take me out in my next role was another pivotal moment.

It prompted me to become a student of sales and made me obsessed with mastering the game. I read every book I could find, attended countless seminars, and sought mentorship from the best in the industry. This dedication paid off as I began to see results as I mastered the process and playing field with a data-driven approach and off-the-charts social selling.

Winning Awards

My hard work started to bear fruit. I won every award possible, reached sales accolades I could have never dreamed of, and was promoted four more times. Each victory was a testament to my resilience and determination.

The ChallengesPersonal Struggles

Family tragedies and the constant ups and downs of life led me to depression and the brink of survival. Despite these personal challenges, I still had to be a husband, a dad, a business executive with a demanding schedule, and a frequent podcast host. The pressure was immense, and many days it was practically impossible to will myself out of bed.

The Daily Grind

Every day felt like a battle. I pushed myself through workouts, stared at my grizzled face in the mirror, and wondered how I was going to put on my mask and charade yet again while being so physically, mentally, and emotionally exhausted. But I knew I had to keep going because paying dues never ends. The second you stand still or fail to deliver, your pedestal loses its shine, height, and stature.

Lessons Learned

Reflecting on the milestones I have mastered, survived, and learned from, I realized that everything worth having takes its toll and pound of flesh. Here’s what I learned along the way:

Resilience: Bouncing back from setbacks and unjustified termination can lead to even greater success.

Mastery: Becoming a student of your craft and continuously improving can turn adversity into triumph.

Determination: Pushing through personal and professional challenges can lead to remarkable achievements.

Perseverance: Never giving up, even when the odds are against you, is key to long-term success.

Key TakeawaysEmbrace Challenges: Use every setback as a learning opportunity.Never Stop Learning: Continuously seek knowledge and improvement.Stay Determined: Keep pushing forward, even when it’s hard.Build Resilience: Strengthen your ability to bounce back from difficulties.Value Relationships: Foster strong professional and personal relationships.Maintain Balance: Strive to balance your personal and professional life.Seek Support: Don’t be afraid to ask for help from mentors and peers.Celebrate Wins: Acknowledge and celebrate your achievements, no matter how small.Keep Moving: The show must go on, no matter what happens.

What challenges have you faced in your career, and how did you overcome them to achieve success?

#SalesSuccess #CareerGrowth #SalesMotivation #Resilience #SalesJourney #MasteringSales #SalesLeadership #WinningMindset #NeverGiveUp

From Uncertain Beginnings to Top Performer: My Journey into Sales

In college, I didn’t declare a major until my junior year. I chose business management because it was the quickest path to graduation, but I had no idea what I wanted to do with my life.

My friend’s aunt got me a job interview, which led to what I thought was a customer service phone job. However, in training, I discovered it was an intense inbound sales job.

We had to handle up to 100 calls per day from business customers, selling multiple service packages amidst their complaints.

The role was so intense that out of 12 trainees, only 2 graduated from training. Midway through training, I considered quitting, but my trainers seemed optimistic about me. I took that little encouragement, stuck it out, and chose to do my best despite the low morale in the call center.

My breakthrough came when I focused on the process and mimicking the best practices I heard around me.

I began to outperform everyone around me, quickly becoming the #1 rep in the office. I realized I had an ability to talk swiftly, address customers’ needs, and weave their words into my pitches. This knack for sales, combined with the desire to maximize my sales sheet and my managers’ numbers, propelled me to the top.

This is how I became an accidental salesperson.

This is what I learned:
Perseverance: Sticking it out even when the going gets tough can lead to unexpected success.
Adaptability: Finding and honing your unique style can set you apart from the rest.
Maximizing Opportunities: Making the most of every sales opportunity, no matter how small, can lead to significant rewards.
Motivation: Financial incentives can be a powerful motivator, driving you to achieve more than you ever thought possible.

How did you get into sales?

#SalesSuccess #SalesMotivation #SalesTips #SalesJourney #CareerGrowth #SalesInspiration #SalesLeadership #SalesLife #WinningMindset

Opening Closed Doors with Social Selling

The warmest way to make a connection is through a warm introduction. It’s ideal when someone you know introduces you or if a mutual connection makes the introduction. But when that’s not an option, you need to find other ways to open that door.

For me, social selling has been a game-changer. Here’s how I approach it:

Personalized Messaging: When I send a LinkedIn connection request to an executive, I know my chances of getting a meeting are slim if I don’t personalize it. Instead of listing what’s great about my product, I focus on why the meeting would be valuable to them. Offering unique perspectives and showing how I can add value enhances my probability of securing that meeting.

Swarming Influencers: Reaching out to one executive might have a 10-15% chance of success, regardless of how good your message is. But when I engage multiple influencers within the organization, build momentum, and uncover what keeps them up at night, it gives me a powerful voice when I finally get that meeting with the executive.

Quality, Quantity, and Consistency: The biggest deal I’ve ever closed, worth several tens of millions of dollars, came from reaching out to over 500 people in an organization. By connecting with a few hundred of them, meeting the president early on, and consistently nurturing those connections, I was able to build a strong network within the company.

Intel at Your Fingertips: Social platforms offer a wealth of information. You can learn what makes people and their organizations tick and use that to craft compelling messages. This increases your chances of getting a meeting and lays the foundation for developing strong relationships once you’re in.

Social selling can open doors in ways few other strategies can. By focusing on personalized messaging, engaging influencers, and consistently nurturing relationships, you can significantly enhance your chances of success.

Keep going where your audience is, find them on social platforms, and leverage the available intel to build meaningful connections!

#SocialSelling #SalesStrategy #LinkedInTips #Networking #SalesSuccess

Reaching Team Potential: Insights from the Connected Teamwork Podcast with Paul Reitz

From the parallels between sports and business to the importance of trust and feedback, this episode is packed with practical wisdom for leaders striving to foster genuine connectedness within their teams.

In the latest episode of the Connected Teamwork Podcast, co-hosted by Hylke Faber and Carson V. Heady, we are joined by Paul Reitz, CEO of Titan International, Inc. as we explore the essence of building truly connected teams.

Paul emphasizes the invaluable lessons he learned from sports, which seamlessly translate into the business world. “In sports, business, or life, if you have a connected team, you’re going to do much better than a more talented but disconnected team, 100% of the time,” he states. This principle underscores the importance of fostering genuine connections within a team to achieve collective success.

Building trust is not about catchy slogans or motivational posters. Paul insists that trust comes from actions, and actions take time. “It’s not about slogans; it’s about consistent behavior,” he explains. For leaders, this means demonstrating reliability and integrity day in and day out, setting a strong example for their teams.

Feedback is a crucial element of growth, and according to Paul, the best feedback is the kind that stings. “The best feedback is the feedback that absolutely hurts because it pushes you to grow and improve,” he says. Embracing tough feedback and using it as a tool for personal and professional development is a hallmark of successful leaders.

For leaders facing disconnects within their teams, Paul offers a simple yet profound piece of advice: start with yourself. “Building a strong team starts with you. Your actions, consistency, and willingness to admit mistakes set the foundation for trust,” he asserts. By leading with humility and openness, leaders can cultivate a culture of trust and accountability.

Rather than expending energy on underperformers, Paul advocates for prioritizing the high performers. “Focus on the high performers. By elevating them, you lift the entire team, creating a wave that even the underperformers will ride or leave,” he advises. This strategy not only boosts overall performance but also fosters a positive and motivated team environment.

From the importance of trust and feedback to the power of leading by example, Paul’s experiences and wisdom provide a roadmap for building high-performing and cohesive teams.

As you reflect on these lessons, consider how you can implement them within your own team. Remember, true connectedness starts with you.

#ConnectedTeamwork #LeadershipInsights #TeamBuilding #TrustInTeams #EffectiveLeadership #BusinessSuccess #Teamwork #FeedbackForGrowth #HighPerformanceTeams

Anybody Can Do It: Unlock Your Potential and Transform Your Career with Personal Branding

Literally anyone can write a book, start a blog, create video content, or host a podcast. In today’s digital age, the impact of creating and sharing content can be profound on your career and relationships.

Personal branding goes beyond a buzzword; it’s about authentically connecting with your audience and creating value.

Here’s how to begin:

– Identify Your Strengths and Passions: Reflect your strengths and passions in your personal brand. Finding your unique superpowers and using them to solve problems is key. These are the areas where you can make everyone around you better and build a powerful reputation.

– Create Meaningful Content: Produce content—whether a book, blog, video, or podcast—that highlights your expertise and adds value to others. Your experience matters, because someone else is experiencing what you either are experiencing or have experienced.

– Leverage Social Media: Utilize platforms like LinkedIn, Twitter, and TikTok to build your brand. Follow people that follow what you want to be known for. Meaningfully connect and build relationships. Build community,

– Be Consistent and Authentic: Stay consistent and authentic in your efforts and interactions. Seek to serve and authentically invest in relationships.

– Embrace the Journey: Learn from setbacks and keep moving forward. Keep investing in your brand and nurturing relationships, and success will follow.

Personal branding isn’t just for celebrities or influencers; it’s for anyone looking to make an impact in their field.

Be open to how you can connect meaningfully with others and serve them.

By sharing your knowledge and experiences, you can build a community, foster meaningful relationships, and transform your career.

So, why wait? Begin today. Write that blog, record that podcast, or create that video. Your future self will thank you!

hashtag#PersonalBranding hashtag#ContentCreation hashtag#CareerGrowth hashtag#LinkedIn hashtag#Podcasting hashtag#Blogging hashtag#VideoContent hashtag#Sales hashtag#Leadership hashtag#Networking

The Holy Sales Trinity How to Ensure Customer, Company, and You Benefit in Every Deal

In sales, it’s crucial to balance the interests of the customer, the company, and yourself. This is what I call the “Holy Sales Trinity.” Here’s how you can master this technique to create win-win-win situations in every deal:

Customer First, But Not at All Costs: While it’s essential to satisfy the customer, don’t cut your margins too deep. Remember, a deal where the company and you don’t benefit isn’t sustainable.

Company’s Needs Matter: Ensuring the company benefits from the deal keeps the business thriving. But, neglecting the customer’s needs can lead to long-term losses.

Mutual Benefit: Strive to make sure all three parties benefit. Sometimes, the balance won’t be equal, but each must gain value.

Trusted Advisor Role: If your solution isn’t the right fit, direct the customer to someone who can help. This builds trust and encourages future business.

Provocative Statement: In sales, a deal that doesn’t benefit all three parties is a bad deal. Balance is key.

How do you ensure that every deal you make benefits the customer, the company, and yourself? Share your strategies!

Sam Dunning

Salesman on Fire

Mastering Modern Selling

#SalesStrategy #CustomerSuccess #BusinessGrowth #TrustedAdvisor #SalesTips #MutualBenefit #SalesLeadership #WinWin #SalesExcellence

Building Strong Connections: The Secret to Effective Team Communication

Understanding your team’s personal and professional aspirations is critical to fostering a collaborative and motivated environment. When I start working with a new team, I prioritize getting to know each member deeply.

Here’s my approach:

Survey Your Team: Understand where they want to be met, how often they want to meet, and their current progress.

Preserve Momentum: Ensure team members know they are not starting over, acknowledging their ongoing efforts towards promotions or new roles.

Personal Files: Create a file for each team member with personal and professional details, enabling personalized one-on-one interactions.

Continuous Connection: Use these insights to keep conversations meaningful and progress-focused, fostering a connected and supportive environment.

By doing this, you create fertile ground for connectedness. When challenges arise, you’re already plugged in with each other, ensuring smoother navigation through obstacles.

How well do you know your team’s aspirations and personal stories?

Are you creating an environment where they feel supported and understood?

Hylke Faber

Connected Teamwork

Salesman on Fire

#Leadership #TeamBuilding #EmployeeEngagement #PersonalizedLeadership #TrustAndTransparency #CareerDevelopment #TeamSuccess #InclusiveLeadership #EmployeeMotivation