Randy Clark's Blog, page 22

It’s Not a Stop Sign

I live in Indianapolis, next to the town of Speedway, IN. It’s where the Indianapolis Motor Speedway is and the Indy 500 race runs. It’s the single largest spectator one-day event in the world. I’m so close to Speedway that I often tell people I live in Speedway. Our neighborhood is so close it’s part of the Speedway Fire and Police District. Speedway is a town within a city. Indianapolis surrounds the incorporated burg of Speedway.

Main Street

Main Street in Speedway is only a few blocks long and ends at the track. It’s always packed during racing season and stays busy most of the year. There are a dozen or more restaurants, bars, breweries, and coffee shops. There are racing headquarters, an A.J. Foyt museum (and wine shop), and an indoor go-kart racing facility.

Several cross streets intersect with Main. Like I said, it’s only a few blocks, ten at the most. At each cross street, there’s a brick crosswalk outlined in white and an oblong sign that says all traffic to stop for pedestrians. Within the oblong is an image of a stop sign. The sticker-like stop sign within the sign is only three or four inches across.

It’s Not a Stop Sign

One summer day, my wife and I were driving towards the track on Main Street in her Mustang convertible with the top down. The car in front of us came to a dead stop at the first non-stop sign. There were no pedestrians. They thought it was a stop sign. It’s been my observation that most drivers don’t come to a complete stop at an actual stop sign, let alone a pseudo-stop sign, but this driver did.

Drawing a Crowd

Before the third stop, I yelled, “It’s not a stop sign!” On the fourth, my wife joined me. In unison, we good naturedly shouted it’s not a stop sign. By the sixth, we’d drawn a crowd, and people walking the street began shouting with us. Before we reached the end, twenty or more people pointed at the stopper and laughed as they shouted, “It’s. Not. A. Stop. Sign. The driver of the full-stopping vehicle never did figure it out.

Last week I was coming home from an event and turned south on Main from 16th Street. The car in front of me came to a full stop at each sign. It was rainy and cold, and no one was out walking. I didn’t say anything because I wasn’t in the convertible, didn’t want to roll down a window, and in this day and age, why take the chance of being shot?

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Unplanned Meetings Are a Waste of Time

Unplanned meetings are a waste of time. I’ve discussed interruptions, procrastination, and prioritization in previous time management posts. Today, I’ll talk about poorly planned meeting plans. The proverb, “He who fails to plan, plans to fail,” warns us of the significance of planning to our success. Poor, little, or no planning is also a huge time waster.

Unplanned Meetings Are a Waste of Time Poorly Planned Meeting

Tackling a project without proper planning will, at least, prolong the project. If not, cause it to fail. Check out this example of a poor plan that does not achieve the desired result (my cat likes this video.)

Another example of poor planning is not creating clear organizational goals or creating goals without the required training to reach those goals and creating an action plan. Creating goals without training or a plan to achieve them is nearly the same as having no goals.

The same can be said for a lack of policies (what), procedures (how), missions (why), and vision (where we are going). If your organization doesn’t have these in place, establish them. (If you would like ideas on how to get started, contact me.)

Consider These Two Points When Evaluating Your Time and PlanningUnrealistic timeframes may lead to rushing the project, which often causes mistakes. When mistakes are made, time is wasted with “do-overs.”Messy work areas and useless, outdated papers piled high may interfere with the planning process (Do you really need those notes from 2017?).Ineffective Meetings

Unplanned or poorly planned meetings are almost always a time waster. Impromptu meetings quickly become unfocused (think Steve Carell in The Office). The number of attendees multiplies the time wasted in unplanned meetings.

Survey says … two of the top five time wasters are — drum roll please — too many meetings and meetings that are too long. What’s worse than an elongated meeting is an unnecessary meeting. A friend texted me last week on the way to a pre-staff meeting – that’s a meeting about a meeting!

“Many executives feel overwhelmed by meetings, and no wonder: On average, they spend nearly 23 hours a week in them, up from less than 10 hours in the 1960s. What’s more, the meetings are often poorly timed, badly run, or both.” — Harvard Business Review

Monologues without participation from the group will bore others to distraction, which is a waste of time. Scheduling many meetings may seem productive, but too often, it is the opposite.

So how do you plan your meetings? Do you have effective, shared goals? How much time do you spend in meetings, and how productive are the meetings? And, of course, I’d love to hear your humorous or horrific meeting stories!

If you’d like to know how to plan an effective meeting, try this, How to Plan an Effective Meeting.

If I can answer any questions, leave me a note in the comments. We’ll schedule a meeting.

How Can I Help You?

I like to help people and organizations, but I have three criteria I consider before taking an assignment – I believe in what the organization stands for, I know I can help, and it looks like fun. If you have any questions, Contact Me. 

So, does your business have a management training plan? Because, if not, many organizations, large and small, use my book, The New Manager’s Workbook a crash course in effective management, as the basis for their leadership development program. Check it out.

 

 

 

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Happy Birthday

My wife, my best friend, and I have been married for 30 years. We first met when she auditioned as a bass player to join the band I fronted. I joke that I married one of the guys in the band. Yes, we’ve been married for 30 years, but we’ve been friends for 40 or more years.

The band practiced at my studio in the basement of my home on the near west side of Indianapolis. I remember one evening after band practice going out to dinner when one of us asked the other if we were dating. We decided we were. Only a short time after, I would be gone for a week, and she offered to house-sit. She never left.

When we first lived together, it wasn’t unusual to have Sunday dinner at her mother’s, joined by her brother and his wife.

Sunday Dinner at Mom’s

One Sunday in late September, we were invited to dine. We shared wine, ate a beef roast, and generally had a good time. Near the end of the dinner, her mother brought out a cake and candles. It was a birthday cake. To be more specific, it was my future wife’s birthday cake. I had no idea it was her birthday. I’m sure she’d told me sometime when her birth date was, but she hadn’t told me recently. You know, like warning me before we went to her mother’s that it was a birthday party for her.

Happy Birthday to You!

Don’t get me wrong. I’m not passing the blame. It was definitely my bad, and boy, did I feel it as we all sang Happy Birthday and her Mom and brother handed her presents. I don’t remember what I said, but I know it was apparent that I was in the dark.

The one upside to this story is I’ve never forgotten her birthday

Photo by Richard Burlton on Unsplash

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When You’re The New Boss

So, you’re the new boss. Last week, you were on the team, and now you’re in charge. So, what’s next? If you’re like many promoted managers, you performed well in your previous position, but you’re not prepared to be the manager.

When You’re The New Boss  

Years ago, I was promoted from sales to my first retail management position. I thought managing was paperwork, planning, counting money, etc. I didn’t understand management is 99% about people and the best managers help people to improve. In no way was I prepared for this role, yet I was asked to conduct meetings, hire, train, and supervise employees. Although I was told to complete these activities, I wasn’t given training or direction. Never was I told how or why. It was expected that if I were good at sales, I would be a good manager. Really? It was expected somehow, perhaps by osmosis or telepathy, I would know what to do. My superiors considered my exposure to previous managers (also untrained) to be my training. Sound familiar?

Sink-or-Swim 

Once, I was the assistant to a manager who left early and often. They told me that he excelled at developing managers because he threw you in the deep end! It was a sink-or-swim management training system. Over the years, I have learned this system (or lack thereof) of management and leadership development is all too common. It continues to prevail in all types, sizes, and areas of organizations. For example, I knew a NASA engineer  who excelled at engineering but lacked people skills. He was promoted to departmental manager but given no management or leadership training.

You’re the New Boss, so Where Do You Begin?

Good question. So, have you worked with leaders you would like to emulate? Ask them to be your mentor. Ask friends if they know an effective leadership group near you or online. Are classes available? Find someone you respect and like and follow them. Read articles, listen to webinars, and watch podcasts—study leadership.

When I began searching for how to be an effective leader, the library and bookstore had thousands of sources. Today, the sources are nearly unlimited, maybe too many. If you google “leadership,” you’ll get more than 250 million results.

Manage Projects Lead People 

You manage projects and lead people. Becoming an effective manager is more than project management. It’s about becoming a leader. It’s not only about the day-to-day operations of an organization. Nor is it just knowing how to order thing-a-ma-jigs or when to pay the electric bill. I hope you have a procedure manual for those activities. It’s not all about legalities, and for the most part, it’s not about human resources. Again, hopefully, you have attorneys, HR managers, and policy books for these. It’s about helping others understand and get what they want while improving the organization.

But First, Are You Sure You Want To Be the Manager?

You must be completely honest with yourself. Not everyone is cut out to be a manager; if you’re not, and you accept the role, you’ll likely be an unhappy camper. Review the list below, and ask yourself, “Why am I considering (or in) a management position?”

MoneyPower & controlPrestigeLess work, stress, hours, demands, etc.

In my humble opinion, there’s only one compelling reason to be a manager. It’s because you enjoy helping others. You get a kick out of watching your team members grow as part of the team and as human beings. You may have secondary considerations, but if coaching, teaching, and helping aren’t your primary reasons, management may not be your best option. If you’re uncertain about your motivation to be a manager, consider your experience. Have you been a helpful teammate? Do you revel in others’ successes and enjoy helping others?

Do you believe you’re cut out to be a manager? The best advisers and mentors are those who speak to you. Go find them. These spoke to me.

managementhelp.org

johnmaxwell.com

coachwooden.com

How Can I Help? 

I like to help people and organizations, but I have three criteria I consider before taking an assignment – I believe in what the organization stands for, I know I can help, and it looks like fun. If you have any questions, Contact Me. 

Does your business have a management training plan? Many organizations, large and small, use my book, The New Manager’s Workbook a crash course in effective management, as the basis for their leadership development program.

Photo by Brooke Lark on Unsplash

 

The post When You’re The New Boss appeared first on Randy Clark Leadership Training.

It’s a Noun

So, it’s a noun; what does that mean? Let me explain. My oldest daughter met and married an Englishman. They met while working at Bradford Woods, a camp near Martinsville, IN.

“Bradford Woods is Indiana University’s Outdoor Center. We provide experiential and therapeutic outdoor programs to people of all backgrounds and abilities on our 2,500-acre campus.” — IU Education Bradford Woods.

My daughter worked at Camp Riley with challenged children while my future son-in-law led team-building exercises. Eventually, they married and moved to the UK, where my two oldest grandchildren were born.

An Amazing Career

The experience of working with these exceptional children led my daughter to a degree in Special Education from IU and then a Master’s and Ph.D. She’s had an amazing career. Recently my youngest daughter, who teaches, spent a day shadowing her older sister, a principal, and told me her big sis was the most fantastic school administrator she’d ever witnessed.

Anyway, back to my story. So, my daughter took a position in a small school in Northern England, working with challenged children. I visited her and her family and, while there, toured her school. It was a weekend, so there were no children. However, some staff, including the headmaster, were on the campus.

It’s a NounAustin Powers

Okay, I need to pause and explain something. I have never seen the Mike Meyers Austin Powers movies from the late 1990s, have you? I might have avoided the situation I’m about to share if I had.

My daughter and I were walking down a hall of the school when the headmaster came out of a side door walking toward us. I can see the hallway clearly in my mind’s eye—brown tile floor, gray walls, lined with oak doors, and dark green steel lockers. As the headmaster approached, we came to three steps. The headmaster stopped at the top step. My daughter introduced me as her father visiting from America. I stepped up, extended my hand, and said, “Hi, I’m Randy.” The headmaster snickered. I had no idea why. I didn’t learn until much later what I’d said.

In England, folks don’t use the nickname Randy. If, like me, you were given the birthname Randall, then you were Randall, not Randy. Why? Because in the UK, Randy is slang for sexually aroused, lustful, or what we in the USA might call horny. I had just told the headmaster I was horny. Sigh.

Now it all made sense. My son-in-law had taught the grandchildren to call me grandpa Randy. Many times in public, when the grandkids would call me that, I’d get strange looks, guffaws, and laughs. I was the horny grandpa.

Fast forward to years later, occasionally, when asked my name, I’ll say, “I’m Randy. That’s a noun, not a verb.” I usually get a strange look or I’m ignored, but occasionally I get an Austin Powers fan who will say in a poorly done English accent, “Do I make you feel randy?” Nope, it’s a noun.

Photo by kyo azuma on Unsplash

 

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7 Startup Mistakes that Could Ruin Your Business

What startup mistakes have you missed? You’ve recently started a business and hope to avoid common pitfalls. You’ve Googled “startup mistakes” and read 243 posts, all with titles beginning with a number and ending with “To Avoid,” “Being Aware of,” or “I Learned the Hard Way.” And you’ve found some good advice. Some warnings have saved you pain. So, why one more blog post about startup mistakes? Because one of these 7 mistakes could be something you haven’t considered, and some might remind you of actions you need to take.

7 Startup Mistakes that Could Ruin Your BusinessNot Seeking Mentors

Why should you attempt to re-invent the wheel? Evaluate your weaknesses and seek advice from experienced businesspeople. They paved the roads you’re traveling. Where do you find such mentors? Business networking groups, clubs, and your local Chamber of Commerce.

Not Beta Testing

Not only should you test your product or service to know if it’s marketable and in demand, but how to market it. What do consumers want? What problems do they want your product to solve? Just because your friends and family LOVE the idea doesn’t mean your target audience will—test before you invest.

Incorporating Too Soon

Should you incorporate your business? That decision should come with advice from an expert, but if you’re still at the solopreneur or freelance stage, you may be jumping the gun to incorporate. “Corporations offer the strongest protection to its owners from personal liability, but the cost to form a corporation is higher than other structures. Corporations also require more extensive record-keeping, operational processes, and reporting.” — Small Business Administration

Not Having a Backup Plan

Let’s face it, your idea may fail through no fault of your own, like from an economic downturn. What then? Keep your options open. Continue networking, and keep looking for opportunities.

Spending All Your Time Working in Your Business and Little Time Working on it

This is tough when you’re new and small — you may have to do everything in your business. It’s more important as you grow. It’s simple — who’s growing the business if you’re doing all the work? “If you have no one in your organization that can do what you do, your growth will always be limited to what you can get done. For some that is the goal. They don’t want their business to grow any larger. They’re happy where they are. However, those who want to grow their business can’t do it alone. There are only so many hours in the day. If you want to grow, train someone to do what you do, or hire someone who can.” —  The Path from Working In to Working On the Business

Poor Hiring Decisions

I’ve seen this time and time again — poor hiring decisions due to a lack of hiring preparation. Before you hire your first employee, create a candidate profile and a job description. Would you guess about your taxes, payroll, or banking? Why would you guess about hiring? Take as much guesswork out of hiring by knowing WHO and WHAT you need. The High Cost of Poor Recruiting

Not Using Every Marketing Tool Available

There are many low-cost marketing strategies, including social media. Press releases are another great opportunity. Without any idea what I was doing, I once convinced three TV stations to cover the official opening of a startup in a Greenfield, Indiana, cornfield.

Also, participating in networking groups and joining targeted business clubs may offer marketing opportunities.

What Startup Mistakes Have you Made?

Was I right? Did you find something you hadn’t considered? Have you been involved in a startup? What’s the biggest mistake or pitfall you wish someone had warned you about? Let us know in the comments below.

How Can I Help? 

I like to help people and organizations, but I have three criteria I consider before taking an assignment – I believe in what the organization stands for, I know I can help, and it looks like fun. If you have any questions, Contact Me. 

Does your business have a management training plan? Many organizations, large and small, use my book, The New Manager’s Workbook a crash course in effective management, as the basis for their leadership development program.

Photo by Lala Azizli on Unsplash

The post 7 Startup Mistakes that Could Ruin Your Business  appeared first on Randy Clark Leadership Training.

My Sister Doesn’t Think I’m Funny

So, my sister doesn’t think I’m funny. Can’t say as I blame her. I’m not sure where my warped sense of humor came from, but it showed up when I was a child. My brother shares some of my humor genes, but my sister doesn’t. She has far too much common sense. A gene we don’t share. My father had a good sense of humor but was more into telling jokes, although he would say things like while watching a dancer on the Ed Sullivan Show, “Would you believe she has a wooden leg?” And when all three of us kids would say, “Really!?” He’d say, “No, I just wanted to know if you’d believe it.”

I didn’t inherit my sense of humor from my mom’s side of the family either. Not from her or her dad, the Reverend Dale Holly. That’s an excellent name for a preacher, isn’t it?

My Sister Doesn’t Think I’m Funny I Started Young

As I said, my sense of humor getting me into trouble started when I was young. I believe I was seven years old and my sister was five when I convinced my her to hop on the back of my bicycle. As I cycled down the sidewalk on 8th street in Connersville, IN. I grabbed an overhanging tree branch and swung off the bike. I was surprised at how far the bike continued without me. Eventually, it began swaying to-and-fro and ended in a neighbor’s bushes. My sister was not happy, but at least nothing was broken on her or the bike. The next day I convinced her to try it again by promising I wouldn’t jump off, but when we got to the overhanging branch, I did it again. That was the last time she rode with me.

I would do things like hide in her closet or rearrange the stuffed animals on her bed so I could hide under them and then scare her. She didn’t think I was funny.

Shadows on the Wall

When I was eight, my little brother was four, and we shared a room. Malcolm was on the bottom bunk, and I took the top. There was just enough light coming through our window after dark from a streetlight to make a shadow on the far wall. I learned I could hold my hand up and make impressions of snakes and two-headed monsters. My brother did not appreciate my shadowbox stylings and would yell at the top of his lungs, “Mom, Randy is doing the hand!” Mom would tell me to stop and Mal to turn over.

Getting Silly with Silly Putty

When I was a preteen, maybe 12 or 13, we lived on the southwest side of Indianapolis. One of my siblings had some silly putty. I was playing with it when it occurred to me that if I put it on my skin, it would look like a burn scar. I tried it on my arm. It did look like a burn. So, back then, everyone had a metal barrel in the backyard to burn trash. Yea, I know not very environmentally friendly. I dug through the trash and found an exploded aerosol can. I gathered the can, a firecracker, and some silly putty and locked myself in the bathroom. Then I took the slimy, pink silly putty and stretched it all over my face. I’m telling ya, it looked real. Next, I lit the firecracker, grabbed the exploded aerosol can, covered my face with my hands, and let out a blood-curdling scream. My sister came running just as I opened the door, dropped the can, and screamed, “It exploded!” I took my hands away from my face, and my sister fainted. My sister doesn’t think I’m funny.

Photo by Fredrik Ivansson on Unsplash

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Are You Sure You Want to be the Boss?

Are you sure you want to be the boss? While considering topics for a leadership blog post, I crowd-sourced a question, “What leadership blog topics would interest you?” The first comment I received was, “Not everyone is happy as a manager.” This is true, but why? So, I proposed a second question: “Have you ever been unhappy in a management position and why? Here are a few of the comments.

“Sure. Because I didn’t really have the authority necessary to meet the responsibility I’d been provided.”“Yes, the manager would leave at noon or earlier every day (salary), and I worked 50-60 hours a week (hourly).”“I was talked into it by upper management.”“I was good at the work but not at managing people, and no one helped me.”“I got into management for the wrong reasons.”Are You Sure You Want to be the Boss?How Can You Know if Management Will Make You Happy?

First, you need to know how a new position will affect what you need and want. If you’re motivated by income, power, or prestige, you may find those things without being a manager. If it’s less responsibility and more free time you desire, you’re probably barking up the wrong tree. You can manage projects, but you must lead people. Leadership is about people, and the most satisfied managers are those who like to help others.

The most compelling reason I know to be a manager is because you enjoy helping others. You get a kick out of watching your team members grow as part of the team and as human beings. You may have secondary considerations, but if coaching, teaching, and helping aren’t your primary reasons, there may be better options than management. If you’re uncertain about your motivation to be a manager, consider your experience. Have you been a helpful teammate? Do you revel in others’ successes? Do you enjoy helping others?”

You Don’t Have to be a Manager

Let’s consider the first response, “Not everyone is happy as a manager.” If someone’s career path doesn’t include management, they’re considered a failure or lacking. But leadership isn’t for everyone. It may not be a good fit, or you may not be ready. Are you currently in management? How do you measure success and happiness in a leadership role. What advice would you offer anyone considering management? Are you sure you want to be the boss?

How Can I Help You?

I like to help people and organizations, but I have three criteria I consider before taking an assignment – I believe in what the organization stands for, I know I can help, and it looks like fun. If you have any questions, Contact Me. 

Does your business have a management training plan? Businesses and universities use my book, The New Manager’s Workbook, a crash course in effective management, as the basis for their leadership development program. I’m also available to conduct training.

If you liked this post, you might also appreciate, What’s Holding You Back? Could it be You?

Image by Anemone123 from Pixabay

 

 

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Show My Dad

My youngest daughter is an excellent award-winning AP economics teacher. She does many good things. She’s always been highly intelligent and good-hearted but has sometimes made questionable decisions.

A Call from the Police 

When she was 16, I received a call from a local small-town law enforcement officer. They had caught my daughter and two friends with alcohol and marijuana. The officer explained she’d be required to attend a camp. After presenting the details, he said, “Your daughter has quite a smart mouth, doesn’t she?” I asked why, and he said, “When we asked who the marijuana belonged to, she said if I say it’s mine can I have it back?”

Her first attempts at college were unsuccessful. She wasn’t ready. She needed to explore the world and learn more about who she was, like when she visited her sister in England, disappeared, and then showed up in Amsterdam. I am sure she has some great stories which I don’t want to hear.

A Bar at the Beach

Eventually she applied herself, made the dean’s list, and graduated with honors. At the time of this story she was working on her first master’s, teaching algebra, and coaching basketball in middle school. My daughter married her best friend Jon, and they were rising two lovely children. She was terrific, I could not have been prouder of her. However, as I was to learn, in some ways, she hadn’t changed all that much.

My daughter, her husband, and I were having a drink at an outdoor bar on Coco Beach, Florida near where they lived. After a few drinks, a young lady sat across the oblong bar and said hi to my daughter. My daughter’s friend was in beach attire. A few minutes into the conversation, my daughter introduced me. She said, “Amy, this is my dad. Show my dad your ta tas” (except she didn’t say ta tas) Amy showed me her ta tas. For one of the few times in my life, I was lost for words. My daughter couldn’t stop laughing. Later as we walked from the bar, I looked at my daughter, pointed at an attractive women walking toward us, and asked my daughter, “Do you know her?” My daughter laughed. I think I’m funny.

Photo by Dragan Miljkovic on Unsplash

The post Show My Dad appeared first on Randy Clark Leadership Training.

New Employee Common Mistakes Checklist

I didn’t come up with this new employee common mistakes checklist. A group of department team leaders did. I facilitate bi-weekly leadership development meetings with six team leaders. They’re all involved with training new hires. In our last meeting, we discussed the importance of giving new hires clear objective expectations. One of the discussion points was how to help new hires avoid common mistakes. The team was given the assignment of creating a common mistake checklist to be primarily used with new employees. What they came up with could be used by most organizations. Here are their seven most common mistakes.

New Employee Common Mistakes Checklist   Not asking questions. If you don’t know or don’t remember, it’s better to ask than to guess.Not asking for help. Especially if you make a mistake, we can’t help you if we don’t know about it.Trying to be as fast as experienced teammates. Experienced coworkers may be faster than you at first. Following procedures correctly and limiting mistakes are more important than speed when you’re still learning. You’ll eventually catch up.Waiting for someone to tell you what to do. Your team leader won’t be standing over you every minute of the day, and you wouldn’t want them to. When you complete a task and are unsure what to do next, ask.Not following procedures. There’s a reason we do things the way we do them. If you’re not sure why we do it a certain—ask, but don’t try to do it “your way.”Not being on time. Too many potentially good employees have been lost to “pointing out” don’t be that teammate.Not following the dress code. We’ve based our dress code on workplace safety and presenting a professional look to customers and other visitors. If you’re not certain about the dress code, we can give you a copy.What are the Most Common New Employee Mistakes in Your Department? 

A better question may be how many of the seven common mistakes listed above fit your organization? Do new hires ask enough questions? Do they know they can come to you and share when they’ve made a mistake, or are they afraid to approach you? Not sure? Ask yourself this—do new people come to you with questions? If they don’t, it may be time to let them know it’s not only okay. It’s the best strategy. Would it help your training and efficiency to use a common mistake checklist? Feel free to copy this one and use what works for your organization.

How Can I Help You?

I like to help people and organizations, but I have three criteria I consider before taking an assignment – I believe in what the organization stands for, I know I can help, and it looks like fun. If you have any questions, Contact Me. 

Does your business have a management training plan? Businesses and universities use my book, The New Manager’s Workbook, a crash course in effective management, as the basis for their leadership development program. I’m also available to conduct training.

You might also appreciate Why You Should Set Expectations with Trainees from Day One.  

Photo by Rodeo Project Management Softw

 

 

 

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