Minter Dial's Blog: Minter Dialogue, page 51

Putting Empathy into Your Business and AI with Alan Trefler, CEO of Pegasystems (MDE354)

Minter Dialogue with Alan Trefler Alan Trefler, founder and CEO of the publicly traded Pegasystems, a leader in cloud software for customer engagement and operational excellence, which he founded in 1983. In this podcast with Alan, we discuss the founder story, Pega’s mission, the state of AI, Pega’s focus on empathy in its CRM solution, […]

Putting Empathy into Your Business and AI with Alan Trefler, CEO of Pega Systems (MDE354)

Minter Dialogue with Alan Trefler Alan Trefler, founder and CEO of the publicly traded Pega Systems, a leader in cloud software for customer engagement and operational excellence, which he founded in 1983. In this podcast with Alan, we discuss the founder story, Pega’s mission, the state of AI, Pega’s focus on empathy in its CRM […]

Connecting Dots, Digital and Life with Cyborg Shamanism and Adah Parris (MDE353)

Minter Dialogue with Adah Parris Adah Parris is a futurist, cultural innovator, keynote speaker and Board advisor. Adah’s an enthusiastic curator of people, patterns and stories. In this conversation with Adah, we discuss some of the biggest challenges facing business and society, her take on storytelling, the idea of a human blockchain and cyborg shamanism. […]

Solving the World’s Big Problems with Innovative Zinc VC cofounder Ella Goldner (MDE352)

Minter Dialogue with Ella Goldner Ella Goldner, co founder and General Manager of Zinc VC, which exists to build and scale a brand new way to solve the most important societal problems faced by the developed world. In this conversation, we discuss Zinc’s overall mission and business model, a deeper dive into the three first […]

How to become more digital in enterprise?

I had a meeting at a big four accountancy recently in Paris and, while waiting for my meeting, spotted that the company had set up a large digital learning space in the lobby with a catchy name: digit’hall. Intrigued, I went over a tad idly to check it out. No one from the digit’hall team […]

How One Question Can Move The World with Sarah Parsonage (MDE351)

Minter Dialogue with Sarah Parsonage Sarah Parsonage, who previously MD at PerformanceIN and publisher of The Memo, founded and produces One Question, a unique event asking all speakers to tackle just one question. In this interview, we discuss the inspiration behind One Question, which was the best one and why, the state of the events […]

Can Apple Continue to Master the Customer Experience as it Grows?

If it’s one thing to want to master the customer experience in the face of all the new technologies and changing consumer habits, it’s another to do so as a tech company that systematically launches new products, upgrades and extensions. The tentacular relationship between the various products becomes increasingly precarious to manage. A few recent […]

How to Develop the Disruption Mindset with Author and Keynote Speaker, Charlene Li (MDE350)

Minter Dialogue with Charlene Li Charlene Li, is the founder & senior fellow of Altimeter, a Prophet Company, giving business leaders the insights to thrive in the face of change. Charlene’s a celebrated keynote speaker and has written or co-authored six books, the last of which is The Disruption Mindset that was just announced as […]

At Work: Do or Don’t Take it Personally?

When someone at work once told me not to take his comments personally, I flipped a lid. Really? How was I not supposed to take personally the harsh criticism about the strategic note on which I had labored intensely over the weekend (i.e. at home)? What was most objectionable was the manner in which my […]

Do or Don’t take it Personally?

When someone at work once told me not to take his comments personally, I flipped a lid. Really? How was I not supposed to take personally the harsh criticism about the strategic note on which I had labored intensely over the weekend (i.e. at home)? What was most objectionable was the manner in which my […]