The science of quality management has been used by global industry giants for more than a century. It tells us that the probability of achieving your desired long-term outcome dramatically increases when you embrace this...
A common understanding of culture is that it consists of values, norms and artifacts. An artifact is a by-product that results from a culture���s values and norms.
Quality is measured by the satisfaction of the intended customer. A customer exchanges something of value for something of equal or greater value, otherwise, they would hang on to what they had.
Despite what you may have heard, your life is not a process. As it stands today, your life is the product of your process. You are both the customer and the manufacturer of that product. That makes you the most powerful ...
A philosophy is a set of values or principles that guide you in practical affairs. The guiding principles that support your philosophy could also be referred to as a set of basic beliefs.