Randy Steinberg

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Randy Steinberg

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Randy Steinberg’s books

Average rating: 3.85 · 27 ratings · 2 reviews · 4 distinct works

	Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives 4.07 avg rating — 14 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	VeriSM - A Service Management Approach for the Digital Age by Claire Agutter, Suzanne D. Van Hove, Rob England really liked it 4.00 avg rating — 12 ratings — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	ITIL Service Operations 2011 Edition 3.17 avg rating — 6 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Concord 0.00 avg rating — 0 ratings — published 2001 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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