Pearl Zhu's Blog, page 1437
May 10, 2015
Five Aspects of Quality Data
Quality data is like the Holy Grail, businesses all want to achieve it.
Quality data means how to transform the clean data into the useful information, and deliver it to the right people at the right time and location in order to make the quality decisions as well. Quality is not equal to perfect, but good enough data to transform into business. Here are five aspects of quality data?
By “quality data” – it means clean, organized, actionable data from which to extract relevant information and insight. Data quality does not end with managing the incorrect entry of information, but the logic of data has to be taken into account too. If by 'logic' you mean how your quality measurements are interpreted, then yes, certainly. You are generally measuring your data in some fashion and recording the metrics. The process of arriving at that measurement needs to be documented carefully, so there is no misinterpretation of what the value means or how it is meant to be used. Statistics can be easily misused or abused, to be sure.
So what is the common element? The label. And this is the key to data quality. Giving the user a common language for universal elements of the data that they can use to determine the "quality" for usage. Because, the quality is determined by the user or community. Imagine the difference between user groups when it comes to "quality"... a regular user may be interested in the most easy-to-use data, while someone in an operational environment may be interested in the shortest latency possible, and an analyst who is focused on a study area may be interested in the highest resolution possible. So one of the data quality perspectives is that, instead of having a variety of data quality properties, which are unrelated or independent to a number of different organizational formats that users have to translate or decipher, the focus should be on one standardized format that can be used by a number of users within classified user groups.
Business context is indeed a very important perspective: You can walk through all the various dimensions of data quality such as accuracy, consistency etc, but business context is indeed a very important perspective. Data can be accurate, consistent, timely, but data can also be shared among many different business groups, it can be transformed, aggregated, derived for various business needs, each with possibly their own views on what the expected definition and quality of the data should be.
Data governance: Performing data quality checks as close to source is important, but knowing who your data consumers are and how they plan on using it is equally as important and form the foundation of the main pillars of Data Governance capabilities such as MDM, Metadata Management and integration. Performing any of these capabilities within a vacuum without a broader data strategy will only result in limited benefits.
Data quality metrics are a form of metadata. They provide supporting information that helps you to interpret or assess the raw data. If you are managing the quality of your data from these measurements, then the measurements need to be made again once the corrections have been made. Data quality measurements can also highlight problems in other supporting metadata.
Quality data is like the Holy Grail, businesses all want to achieve it; but not sure if it’s very doable: Business operates in the real world, and the real world is muddy and chaotic. Organizations need tools that deal with muddy and chaotic data, not a focus on making the data adapt to somewhat weaker tools. In short, Data Quality doesn't mean you pursue the perfect data, but the good enough data being transformed into information, business insight and human wisdom.
Follow us at: @Pearl_Zhu

By “quality data” – it means clean, organized, actionable data from which to extract relevant information and insight. Data quality does not end with managing the incorrect entry of information, but the logic of data has to be taken into account too. If by 'logic' you mean how your quality measurements are interpreted, then yes, certainly. You are generally measuring your data in some fashion and recording the metrics. The process of arriving at that measurement needs to be documented carefully, so there is no misinterpretation of what the value means or how it is meant to be used. Statistics can be easily misused or abused, to be sure.
So what is the common element? The label. And this is the key to data quality. Giving the user a common language for universal elements of the data that they can use to determine the "quality" for usage. Because, the quality is determined by the user or community. Imagine the difference between user groups when it comes to "quality"... a regular user may be interested in the most easy-to-use data, while someone in an operational environment may be interested in the shortest latency possible, and an analyst who is focused on a study area may be interested in the highest resolution possible. So one of the data quality perspectives is that, instead of having a variety of data quality properties, which are unrelated or independent to a number of different organizational formats that users have to translate or decipher, the focus should be on one standardized format that can be used by a number of users within classified user groups.
Business context is indeed a very important perspective: You can walk through all the various dimensions of data quality such as accuracy, consistency etc, but business context is indeed a very important perspective. Data can be accurate, consistent, timely, but data can also be shared among many different business groups, it can be transformed, aggregated, derived for various business needs, each with possibly their own views on what the expected definition and quality of the data should be.
Data governance: Performing data quality checks as close to source is important, but knowing who your data consumers are and how they plan on using it is equally as important and form the foundation of the main pillars of Data Governance capabilities such as MDM, Metadata Management and integration. Performing any of these capabilities within a vacuum without a broader data strategy will only result in limited benefits.

Quality data is like the Holy Grail, businesses all want to achieve it; but not sure if it’s very doable: Business operates in the real world, and the real world is muddy and chaotic. Organizations need tools that deal with muddy and chaotic data, not a focus on making the data adapt to somewhat weaker tools. In short, Data Quality doesn't mean you pursue the perfect data, but the good enough data being transformed into information, business insight and human wisdom.
Follow us at: @Pearl_Zhu
Published on May 10, 2015 23:04
Five Traits in Digital Leadership
The vision as a leader is to raise consciousness, and unleash human potential.
Leadership is about future and changes, art and science, inspiration and motivation; innovation and progression. By choosing to lead, you must have a vision and intention for making that choice. What are the important traits in digital leadership, and how to weave all necessary factors in order to lead effectively? Empowerment: Imagine empowering people around the world, inspiring integrated leadership, positive change and peace of mind today; creating a better quality of life and future for all. To create a true leader with holistic perception about leadership, the vision of leadership is to challenge, empower and motivate the people to reach their goals in life. This is sometimes in a formal setting or in an indirect manner, but always encouraging them to find the leadership traits hidden within their hearts.
Consciousness: The vision as a leader is to raise consciousness, and unleash potential of being a leader is being able to demonstrate that, real leadership is not about how much power one can wield, but how much "power" one can relinquish and still accomplish great things. Relinquishing power means trusting that your "followers" can accomplish much knowing that you are one of them and not necessarily above them and that the real interests are, hopefully, mutual and supporting of one another.
Character: Is your goal to be a leader or to accomplish something and in the process of organize and lead people to accomplish a shared goal? The authenticity of your vision and intention is reflected in your action, modeling, enabling, supporting, humble correction and guidance in furtherance of the goal are all components of leadership. The problem arises when sometimes the leaders win that they have become so adapted by the process, they are then unwilling or unable to do the difficult and controversial work to achieve their worthwhile goals. All too often people want to win more than they want to accomplish. This is why character and courage are so important to help one keep their eye on the goals; to view power only as a means to achieve and not an end in itself.
Influence: Leadership vision is being great by making positive influence, without affecting anyone in any negative way. Being a leader takes one to have a desire to do better than others in certain domains, practice thought leadership, while creating themselves a platform of influence in wherever they are. The future of leaders grow into a place where leadership is expected; or they are thrust into it-- an outside event gives them the opportunity; or they fill a vacuum and mind the gap: Just in an environment that lacks leadership or a big chasm needed to be bridged. So the vision and intention for becoming a leader is to bring the new perspectives, facilitate and encourage, as change is often an uncomfortable, yet necessary part of reaching and maintaining success.
Empathy: Digital is the age of empathy. Caution against human failings is in order. Everyone wants to be persuasive when advocating their position. One needs to speak the language of the audience in order to reach them. As the world moves into a hyper-connected and interdependent digital relationship age, empathy is the single defining quality that will distinguish great leaders from the rest, to go deeper, not louder; first understand, then be understood; first listen, then make a conversation; first envision, then communicate; first observe, then perceive; first learn to absorb knowledge, then capture insight, and gain wisdom.
So the first thing first, is not what do you do to become a leader, but what is your vision and intention. Highlight the desire and commitment to keep delivery, to achieve something, and to show character through actions. And it’s an ongoing journey for vision sharpening and capability building.
Follow us at: @Pearl_Zhu

Consciousness: The vision as a leader is to raise consciousness, and unleash potential of being a leader is being able to demonstrate that, real leadership is not about how much power one can wield, but how much "power" one can relinquish and still accomplish great things. Relinquishing power means trusting that your "followers" can accomplish much knowing that you are one of them and not necessarily above them and that the real interests are, hopefully, mutual and supporting of one another.
Character: Is your goal to be a leader or to accomplish something and in the process of organize and lead people to accomplish a shared goal? The authenticity of your vision and intention is reflected in your action, modeling, enabling, supporting, humble correction and guidance in furtherance of the goal are all components of leadership. The problem arises when sometimes the leaders win that they have become so adapted by the process, they are then unwilling or unable to do the difficult and controversial work to achieve their worthwhile goals. All too often people want to win more than they want to accomplish. This is why character and courage are so important to help one keep their eye on the goals; to view power only as a means to achieve and not an end in itself.
Influence: Leadership vision is being great by making positive influence, without affecting anyone in any negative way. Being a leader takes one to have a desire to do better than others in certain domains, practice thought leadership, while creating themselves a platform of influence in wherever they are. The future of leaders grow into a place where leadership is expected; or they are thrust into it-- an outside event gives them the opportunity; or they fill a vacuum and mind the gap: Just in an environment that lacks leadership or a big chasm needed to be bridged. So the vision and intention for becoming a leader is to bring the new perspectives, facilitate and encourage, as change is often an uncomfortable, yet necessary part of reaching and maintaining success.

So the first thing first, is not what do you do to become a leader, but what is your vision and intention. Highlight the desire and commitment to keep delivery, to achieve something, and to show character through actions. And it’s an ongoing journey for vision sharpening and capability building.
Follow us at: @Pearl_Zhu
Published on May 10, 2015 00:08
Digital Mind Tuning: An Urban Mind
City is a condensed version of human society. But you don’t need to live in a big city to sharpen such an urban mind.
The ever-increasing urbanization has become one of the biggest trends in the history of civilization. Now, more than half of population on the Earth live in urban area, and about one billion of people will move to the cities in the next two decades. How do urban people think or live, what’re their strength or frustration? If urban mind is an emerging digital thought process, do you have to live in the big city to sharpen such a mindset?
Urban Sophistication: Cities are charming, so when cities are at their best, they foster an interactive, graceful, inclusive, and stimulating way of life. The urban sophistication provides multiple dimensions such as urban culture, diversity, historical root, talent mobility, etc. Urban also sophisticates taxonomy of factors such as density, scalability, shared cultural characteristics, cluster effects, specializations, etc. Hence, an urban mind provides a sophisticated understanding of the people, business and social ecosystem, to know intrinsic qualities to ensure that they have the intellect, judgment, and personality to contribute in the right way. A city is like a huge kaleidoscope, an urban mind has certain sophistication to look it through, but not getting lost, with a number of lenses, amplify signals from background noise, and focus on things really matter.
Opportunity Management: Commerce helped give rise to cities, and industrialization has accelerated their growth. The cities are breeding grounds of change and growth in the world today, cities today are not only for market expansion, but also as innovation incubator; information hubs, talent hotbed and centers of society and culture. The advanced transportation system and the emerging digital technologies make the world smaller; the urbanization of today’s fast changing world is an intensely disruptive and dynamic process, urban values are a common factor and opportunity is the key word. So a city of opportunity is thus best described as one of profound resiliency. It is a city of options, of multiple choices, and of multiple paths to lead into prosperity. Hence, an urban mind is embracing discovery, alternatives, and more likely take a learning-oriented approaches which is usually associated with scientific reasoning and innovative agility; people want opportunity foremost, and the professionals with urban mind are drawn to live in the environment with the strongest intellectual capital and open culture readiness. An urban mind will better adapt to the changes, unlock the best in human potential, gain insight about nature of society, grasp the abundance of opportunity and become better innovation practitioner.
Time Management: The fast pace of city life is all about speed, mobility and planning. An urban mind cultivates the time management skill. And time management skill harnesses the confidence. The effective time management will definitely put you on firmness, confidence and dashing as to go head, accept challenges or calculated risks, also surprises, upsets and roadblocks. Time management removes fears, stress of pressures, helps in planning well, an urban mind is more elastic to manage stress; more "cool" to control emotions; and more open to overcome the daily challenges.
Urbanization is a well-established phenomenon. Cities are charming with sophistication, natural beauty, and innovative sensibility all its own. However, it doesn't mean you would be equipped with an urban mind automatically when you live in a city, or in other circumstances, you don’t need to live in a big city to have such an urban mind. It takes practices to sharpen an urban mind, with creativity to grasp opportunities; with tolerance to ambiguity, with resilience to fail over; with adaptability to learn; with empathy to see from different lenses; with fluidity to move forward; with “cool” to control emotions, and with time management skill to build capabilities. It’s the mindset of constant learning, exploration and agility.
“A city isn’t so unlike a person. They both have the marks to show they have many stories to tell. They see many faces. They tear things down and make new again.”― Rasmenia MassoudFollow us at: @Pearl_Zhu

Urban Sophistication: Cities are charming, so when cities are at their best, they foster an interactive, graceful, inclusive, and stimulating way of life. The urban sophistication provides multiple dimensions such as urban culture, diversity, historical root, talent mobility, etc. Urban also sophisticates taxonomy of factors such as density, scalability, shared cultural characteristics, cluster effects, specializations, etc. Hence, an urban mind provides a sophisticated understanding of the people, business and social ecosystem, to know intrinsic qualities to ensure that they have the intellect, judgment, and personality to contribute in the right way. A city is like a huge kaleidoscope, an urban mind has certain sophistication to look it through, but not getting lost, with a number of lenses, amplify signals from background noise, and focus on things really matter.
Opportunity Management: Commerce helped give rise to cities, and industrialization has accelerated their growth. The cities are breeding grounds of change and growth in the world today, cities today are not only for market expansion, but also as innovation incubator; information hubs, talent hotbed and centers of society and culture. The advanced transportation system and the emerging digital technologies make the world smaller; the urbanization of today’s fast changing world is an intensely disruptive and dynamic process, urban values are a common factor and opportunity is the key word. So a city of opportunity is thus best described as one of profound resiliency. It is a city of options, of multiple choices, and of multiple paths to lead into prosperity. Hence, an urban mind is embracing discovery, alternatives, and more likely take a learning-oriented approaches which is usually associated with scientific reasoning and innovative agility; people want opportunity foremost, and the professionals with urban mind are drawn to live in the environment with the strongest intellectual capital and open culture readiness. An urban mind will better adapt to the changes, unlock the best in human potential, gain insight about nature of society, grasp the abundance of opportunity and become better innovation practitioner.

Urbanization is a well-established phenomenon. Cities are charming with sophistication, natural beauty, and innovative sensibility all its own. However, it doesn't mean you would be equipped with an urban mind automatically when you live in a city, or in other circumstances, you don’t need to live in a big city to have such an urban mind. It takes practices to sharpen an urban mind, with creativity to grasp opportunities; with tolerance to ambiguity, with resilience to fail over; with adaptability to learn; with empathy to see from different lenses; with fluidity to move forward; with “cool” to control emotions, and with time management skill to build capabilities. It’s the mindset of constant learning, exploration and agility.
“A city isn’t so unlike a person. They both have the marks to show they have many stories to tell. They see many faces. They tear things down and make new again.”― Rasmenia MassoudFollow us at: @Pearl_Zhu
Published on May 10, 2015 00:06
Three Roadblocks in Digital Transformation

Poor governance: Poor governance system is one of the root causes to failed business transformation. The issue is that business transformation is becoming another “tick in the box” for many organization. People who are leading this change are often not skilled enough, or not skilled at all in driving the change. They are often finance people who were given the role in addition to their everyday job. Finance people are judged on numbers so you can't really blame them for taking that approach. There is no vision in terms of where organizations need to be and what has to change. They often change an organizational structure; implement very few processes and waste lots of resource. That is what they call “transformational change.” Board members are forced to keep out of management issues and too many executive managers have one eye on the short term results and the other on the door. Therefore, on the journey of business transformation, the effective governance discipline shall complement business management practice, in order to navigate transformation towards the right direction.
Lack of transformational leadership: Business transformation needs to start at and be led by the top of the organization. What needs to change and why? Leaders must clearly articulate that message to their organization so managers and employees can actually execute it. If you want employees to implement changes, there must be something in it for them - more time to spend with customers, more training, increased productivity, bonuses, etc. Successful business transformation must be partnered with solid change management and communication plans! If somebody has to take accountability for poorly executed strategy or transformational change. The leadership starts and stops at the top of organization. It takes transformational leadership, not transactional management, in order to lead radical digital transformation.

Digital transformation is a leapfrogging business change. Business will be more successful when they realize that one of their greatest strengths will be their change capability. That being said, it requires a plan and strategy as well and most importantly the execution. Well planned execution will greatly reduce and practically eliminate the fear of change that derails good or even great intentions, and the success of your digital transformation will also depend on how you overcome the leadership, management and governance challenges discussed above.
Follow us at: @Pearl_Zhu
Published on May 10, 2015 00:03
May 9, 2015
How to Study the Brain via Interdisciplinarity
The brain is the engine of our mind.
Our brains are beautifully made and necessary to sentient life, so studying the brain is not an easy task, it takes multidisciplinary approach - like including psychology and anthropology. But, that’s not enough. The trouble is that we are still thinking of solving everything within our own discipline - mostly paying lip service to interdisciplinarity. So what’s the best way to study the brain?
We need to better understand human communications on an elemental nature. The principle components of the brain are well documented and understood, but what is least well known are how neural pathways, geometries and synapses really enable communication and emotional development in particular. We need to explore the elemental nature of human communication, learning as well as emotional and physical development. The already fathomed structures of brain components can be melded and supplemented with neuronal network models linking center of cognition of the locations of learning and memory.
We need a complete picture of the environment to which the brain is adapting to - to figure out what is going on within the brain. It is not only something in environment fostering a connectivity within our brains. The connectivity within our brains also shapes our environment. Architecture or music are very good examples. And, in this, an individual could develop a new connectivity, fostering similar connectivity in many other brains. To this, we could add connectivity (resonant or dissonant) with other forms of life and physical environment in general - including observing of distant galaxies, for example.
Maybe we need to start thinking outside of the box - Theoretically, we do manifest practically everything of what is going on in our brain. That’s the essence about how to improve the temporal resolution of all sorts of brain scans. But, that’s not all. The large volume of activities within a brain is dedicated to - connectivity with other brains. So, connectivity, either resonance or dissonance between brains can tell us a lot about single brain too. And that includes trans-cultural connections (resonant or dissonant). By setting aside what we now appear to understand or even know, where do we at this stage define reality from assumptions, and would algorithms take us further into the understanding of what is actually going on? It is important to thinking outside the box, ask yourself what is currently inside the box, and while we have a range of different disciplines and qualifications coupled with experiences, and ideas, understand the biology and chemistry of the brain, use chemical models and talking therapies,etc, what outside the box should we be thinking of, investigating and how do we apply such suggestions coming from a broad range of advanced research ideas come together. emotionology and emotionoscopy and how it influences dreaming, reflections, and many other brain activities.
Big Brain is a big project to explore, but like an elephant, if you break it up into smaller pieces, one could eat a whole one. Humans have broken the science into many disconnected ‘sciences” - with each having its own cryptic jargon - to prevent others, uninitiated ones to comprehend. But you cannot simply push experts in various disciplines into a room, lock the door and pray for a result. Each of the experts will only produce dots from his/her field in their specific jargon, with nobody trying to connect these dots. It takes a multidisciplinary approach to explore the big brain, Be thoughtful and mindful to explore the engine behind your thought, - the brain.Follow us at: @Pearl_Zhu

We need to better understand human communications on an elemental nature. The principle components of the brain are well documented and understood, but what is least well known are how neural pathways, geometries and synapses really enable communication and emotional development in particular. We need to explore the elemental nature of human communication, learning as well as emotional and physical development. The already fathomed structures of brain components can be melded and supplemented with neuronal network models linking center of cognition of the locations of learning and memory.
We need a complete picture of the environment to which the brain is adapting to - to figure out what is going on within the brain. It is not only something in environment fostering a connectivity within our brains. The connectivity within our brains also shapes our environment. Architecture or music are very good examples. And, in this, an individual could develop a new connectivity, fostering similar connectivity in many other brains. To this, we could add connectivity (resonant or dissonant) with other forms of life and physical environment in general - including observing of distant galaxies, for example.

Big Brain is a big project to explore, but like an elephant, if you break it up into smaller pieces, one could eat a whole one. Humans have broken the science into many disconnected ‘sciences” - with each having its own cryptic jargon - to prevent others, uninitiated ones to comprehend. But you cannot simply push experts in various disciplines into a room, lock the door and pray for a result. Each of the experts will only produce dots from his/her field in their specific jargon, with nobody trying to connect these dots. It takes a multidisciplinary approach to explore the big brain, Be thoughtful and mindful to explore the engine behind your thought, - the brain.Follow us at: @Pearl_Zhu
Published on May 09, 2015 00:09
Three Perspectives of Human Wisdom
The world only needs what it has always needed - wisdom.
There are lots of smarts, lots of ability, and lots of attitude - very, very little wisdom. "But how do I get wisdom?" You ask. People have asked that for millennia. You've been hearing the answer for millennia, too - you just flatly refuse to acknowledge it. What wisdom does humanity need to develop in the present day situations? Is there something we can do as common people or individuals of a society? How to gain human wisdom anyway?
Give up your ego: You know that thing where you live, your insecurities out. If we looked at the world from a lens of genuine positive intent, where you think through your decisions and actions and the ripple they create, the world would change for the better. People should develop self awareness to bring in revolutionary thinking that can take our humanity to its glory and prove the positive aspect of "Survival Of The Fittest." If we viewed society as an opportunity to problem solving - the biggest needs of any society, then is where the power lies and the shields come down. Brands have power and dollars to help solve many issues worldwide. We individuals should get involved ourselves to help grow that responsibility down to the employee and personal level. Only then can humanity stand a chance and comprehensively see positive results. Putting our EGO aside opens the door to true human actions and interactions.
Empathy: Humans aren't as good as we should be in our capacity to empathize with feelings and thoughts of others, be they humans or other animals on Earth. So, the greatest contribution to humanity would be taking the time and the sincere effort to understand the other person. Walk in the shoes of the person you're judging. EVERYBODY has something to offer, and it is up to us to allow an equal give and take. That simple act might empower the other person and encourages them to take the next step. Just for a moment, let’s acknowledge the fact that we are ignorant and let the other person show us a different way. It maybe offer different viewpoint and solution. So maybe part of our formal education should be training in empathy. Imagine how different the world would be if, in fact, that were “reading, writing, arithmetic, and empathy."
Soundness of Judgment: Many people do wrong things not because of ignorance, but because of poor judgment, due to the lack of comprehensive knowledge, bias, or preconceived notions. It is imperative to identify what causes manifestly intelligent people so frequently make such poor decisions. Do they lack of independent thinking or critical reasoning? Do they think "too fast" without necessary "thinking slowly"? Do they focus too much trivial details, with ignorance of the big picture? Wisdom is to be understood within this context.
The ultimate aim of knowledge is wisdom. We become wise when we are humble enough to be aware of and admit what we don't know and share what we know. Wisdom and humility go hand in hand. So we can not only get older, but also grow wiser.
Follow us at: @Pearl_Zhu

Give up your ego: You know that thing where you live, your insecurities out. If we looked at the world from a lens of genuine positive intent, where you think through your decisions and actions and the ripple they create, the world would change for the better. People should develop self awareness to bring in revolutionary thinking that can take our humanity to its glory and prove the positive aspect of "Survival Of The Fittest." If we viewed society as an opportunity to problem solving - the biggest needs of any society, then is where the power lies and the shields come down. Brands have power and dollars to help solve many issues worldwide. We individuals should get involved ourselves to help grow that responsibility down to the employee and personal level. Only then can humanity stand a chance and comprehensively see positive results. Putting our EGO aside opens the door to true human actions and interactions.
Empathy: Humans aren't as good as we should be in our capacity to empathize with feelings and thoughts of others, be they humans or other animals on Earth. So, the greatest contribution to humanity would be taking the time and the sincere effort to understand the other person. Walk in the shoes of the person you're judging. EVERYBODY has something to offer, and it is up to us to allow an equal give and take. That simple act might empower the other person and encourages them to take the next step. Just for a moment, let’s acknowledge the fact that we are ignorant and let the other person show us a different way. It maybe offer different viewpoint and solution. So maybe part of our formal education should be training in empathy. Imagine how different the world would be if, in fact, that were “reading, writing, arithmetic, and empathy."

The ultimate aim of knowledge is wisdom. We become wise when we are humble enough to be aware of and admit what we don't know and share what we know. Wisdom and humility go hand in hand. So we can not only get older, but also grow wiser.
Follow us at: @Pearl_Zhu
Published on May 09, 2015 00:07
Creativity vs. Innovation
Creativity is the ability to create novel value, and innovation is how to transform ideas and achieve its business value.
Creativity is infused with an inner cohesion, and comes from a vision of uniqueness. Creativity needs a problem, and creative person needs a purpose; Innovation is to reinvent business, but not to reinvent the wheels. Innovation is about reinventing the business direction and purpose at any time. It defines strategy, profitability and relevance at any given time. If you do not, you become commoditized and just like so many others who offer the same product or service. Innovation allows one to stand out and above the rest.
Creativity is the ability to solve (or attempt to) problems. Thus, it is a mental process which results in an action that tests a possible solution. Things either work or they do not. That action is creativity. Creativity has two parts: the spark of inspiration (1st thought) which plants a new concept in our heads, and then the building of a structure of associations and relationships between that "seed" concept, and the many concepts already stored in our heads. The associations and relationships are what turn the spark into an expressible idea, and if we are lucky, a useful idea. The initial spark only comes after your brain has toiled with the problem. Your subconscious brain loves creating solutions to problems that plague your conscious brain. Any time an idea "pops" into your head, you have your subconscious to thank. Very rarely can you power your way through a problem using purely conscious thought. Thin-slicing refers to the fraction of a second between when you're confronted with a problem and when your subconscious knows the answer. Sometimes your conscious knows as well, other times you just get a feeling something is right or wrong.
Innovation is to transform novel ideas to achieve its business value. It is very important to recognize that innovation is an essential factor for a company success. “Out of the box” thinking is the base for innovation that was very well said by Albert Szent-Györgyi (Nobel Prize Laureate), “Research is to see what everybody else has seen, and to think what nobody else has thought.” One of the problems is how to manage the different cultures needed to do both things well in a mature organization and getting innovation capability embedded as an organizational capability. One of the issues in a lot of organizations is that the "innovation" part is often separate and a lot smaller than "business as usual," and so the culture of the larger part (via its leadership) is the one that wins the day.
Most of organizations need both: the "into the box" and "out of the box" thinking. Research shows that 70 to 80% of successful innovations are based on "into the box" thinking. Most of organizations need both: out of the box and in the box/core innovation. Typically, the majority of projects comes from the latter. How to accomplish this balance is a crucial issue for organizations. Shaping a bigger box by making connections between different boxes; rather than thinking outside of one particular box. Look at what other people have inside their boxes, find out how their ideas different from what's in your box, and then think about what new structures can be built in the space not yet occupied by anyone's box.
Building a creativity enabling environment is the ability of an organization to establish the right set of teams or people, collaboration and communication process that will eventually lead to innovation is the key.
Follow us at: @Pearl_Zhu

Creativity is the ability to solve (or attempt to) problems. Thus, it is a mental process which results in an action that tests a possible solution. Things either work or they do not. That action is creativity. Creativity has two parts: the spark of inspiration (1st thought) which plants a new concept in our heads, and then the building of a structure of associations and relationships between that "seed" concept, and the many concepts already stored in our heads. The associations and relationships are what turn the spark into an expressible idea, and if we are lucky, a useful idea. The initial spark only comes after your brain has toiled with the problem. Your subconscious brain loves creating solutions to problems that plague your conscious brain. Any time an idea "pops" into your head, you have your subconscious to thank. Very rarely can you power your way through a problem using purely conscious thought. Thin-slicing refers to the fraction of a second between when you're confronted with a problem and when your subconscious knows the answer. Sometimes your conscious knows as well, other times you just get a feeling something is right or wrong.
Innovation is to transform novel ideas to achieve its business value. It is very important to recognize that innovation is an essential factor for a company success. “Out of the box” thinking is the base for innovation that was very well said by Albert Szent-Györgyi (Nobel Prize Laureate), “Research is to see what everybody else has seen, and to think what nobody else has thought.” One of the problems is how to manage the different cultures needed to do both things well in a mature organization and getting innovation capability embedded as an organizational capability. One of the issues in a lot of organizations is that the "innovation" part is often separate and a lot smaller than "business as usual," and so the culture of the larger part (via its leadership) is the one that wins the day.

Building a creativity enabling environment is the ability of an organization to establish the right set of teams or people, collaboration and communication process that will eventually lead to innovation is the key.
Follow us at: @Pearl_Zhu
Published on May 09, 2015 00:04
How does Storytelling Promote Systems Thinking ?
Storytelling is not necessary the best path for explaining ST, but may be a good way to promote it.
Storytelling is an ancient method for communicating important information of all kinds and for promoting ideas. In the case of Systems Thinking (ST), how does storytelling, narratives enhance, enable, explain and promote Systems Thinking?
The narrative, story-telling - is a fundamental building block to more complete understanding of the complex interactions. That, in turn, leads one or a team to identify better ways to leverage a system toward a more desired state. Individual narratives are verbally and emotionally expressed "daydreams," and when done in a group setting, reveal common ground and also differences, differing mental models. When those mental models are released through narrative, the outpouring, the feedback, can shape a common cloth, something we can all wrap ourselves around.
No narrative, no system. No branding, no narrative. "Branding" resonates negatively, but it's a well established term across too many cultures to fiddle with alternatives. One just needs to think "out of the box" to understand it. The value of storytelling (narrative) to systems thinking (ST) is as a possible promotional tool. That is to promote systems thinking by telling real stories that illustrate ST applications in actual or imaginary situations. If the system can't tell you how you are doing against purpose, then it is likely you have the wrong measures or method in place. Design your system against purpose, and then implement it and put measures in place to tell you how you are doing against that purpose Plan-Do-Check-Adjust. The measure will either tell you what you need to know or you need to adjust.
There is the interplay between broad-ranging story-arcs and individually gripping stories. Looking to the future, what is the "story-arc" for your organization? What is your current adventure? Who are you, in the story? Why do you care? What type of narrative conflict must you confront? Where are you? Where are you going? How do you get there? There are dangers of storytelling. Rewriting history is dangerous. Romanticizing the future can be, also. That said, storytelling is a powerful tool, and someone will use it to shape the way we think as teams of people. If the positive and hopeful stories are not told, the negative and dangerous ones will be. People are fundamentally driven to pursue what we love and avoid what we fear. Stories anchor our loves and fears.
Perhaps these stories pull at our emotions and heart strings because, deep down, most people long for that, was part of, the 'heroic journey.' Modern day storytellers have the opportunity to advance agendas, concepts and ideas. As humans develop from complete dependency to complete independence, we go through stages of ability. From a developmental perspective, the sense we convert into logic is closely related to what we can do and say. Storytelling is not necessary the best path for explaining ST, but may be a good way to promote it.
Follow us at: @Pearl_Zhu

The narrative, story-telling - is a fundamental building block to more complete understanding of the complex interactions. That, in turn, leads one or a team to identify better ways to leverage a system toward a more desired state. Individual narratives are verbally and emotionally expressed "daydreams," and when done in a group setting, reveal common ground and also differences, differing mental models. When those mental models are released through narrative, the outpouring, the feedback, can shape a common cloth, something we can all wrap ourselves around.
No narrative, no system. No branding, no narrative. "Branding" resonates negatively, but it's a well established term across too many cultures to fiddle with alternatives. One just needs to think "out of the box" to understand it. The value of storytelling (narrative) to systems thinking (ST) is as a possible promotional tool. That is to promote systems thinking by telling real stories that illustrate ST applications in actual or imaginary situations. If the system can't tell you how you are doing against purpose, then it is likely you have the wrong measures or method in place. Design your system against purpose, and then implement it and put measures in place to tell you how you are doing against that purpose Plan-Do-Check-Adjust. The measure will either tell you what you need to know or you need to adjust.

Perhaps these stories pull at our emotions and heart strings because, deep down, most people long for that, was part of, the 'heroic journey.' Modern day storytellers have the opportunity to advance agendas, concepts and ideas. As humans develop from complete dependency to complete independence, we go through stages of ability. From a developmental perspective, the sense we convert into logic is closely related to what we can do and say. Storytelling is not necessary the best path for explaining ST, but may be a good way to promote it.
Follow us at: @Pearl_Zhu
Published on May 09, 2015 00:02
May 7, 2015
CIO as a Digital Leader: How to Lead Effectively
Digital transformation represents a break with the past, having a high level of impact and complexity.
Many forward-thinking organizations declare that they are in the information management businesses regardless vertical sector, and IT plays pivotal role in leading digital transformation. CIOs as a digital leader: How to lead effectively?
A CIO is not a chief officer unless they are part of the senior leadership team. CIOs should be able to bridge the chasm between the operational aspects and the vision that they are creating for the business. The underlying point that transformation is consciously changing the direction of a business (or part thereof), not a simple change, and that a fundamentally different approach is required to standard projects. But most organizations fail to recognize the difference and thus, either fail or do not realize the full potential of transformational initiatives. They need to identify those individuals within the team who can carry their vision downwards to the team. To build effective IT leadership, CIOs must speak the language of the business. CIOs who are pure technologists will fail, but those who already speak the language of business value are at better place. An executive interface role between whoever is providing the technology to solve business problems, or help create business opportunities, and the technology provider will still be required. And we all know that in order to adequately and competently lead and manage the provision of technology services, we need a set of capabilities, competencies and knowledge that exist in this senior IT leadership role. This is not about the title - its about the persons and how anxious and interested they really are to drive these goals - if CIOs don't want or can't do it for sure, someone in the company probably start doing it. Digital CIO is the person who is and has enough experience, adequate skills, willingness to learn and do it and so on, but in the end, one person can't do everything so this needs co-operation and communication with many parties.
CIOs are at the right position to oversight business processes which underpin business capability. We appear to be approaching a "perfect storm" of generational social change as the new generation workforces come on stage and the older generations exit. That in itself is enough to wreak havoc. But, at the same time we have a rapidly evolving technological base and social change brought on by the rapidly evolving digital technology. All one needs to is look around to see global, social, political and economic changes. In addition, there is a pent up backlog of new ideas and new technologies that have yet to explode into the foreground. Don't forget every opportunity has risks in it. Hence, CIOs with the proper technical training can manage both opportunity and risk more effectively in order to build a super set of digital business capabilities. It’s vivid to use Iceberg model to explain this: 10% of an iceberg is above water. It is what everyone sees and they are usually in awe of it. In reality, there is 90% of that iceberg underneath holding the other 10% above the water so it can be seen. The transformative CIO can make the 90% happen to get the digital transformation above the water. IT will be in the form of connectivity and collaboration tools. But, it also be used for measurement, tracking and outcomes assessment. The workforce will be spread out all over the globe and companies will need to have the digital way of making sure that things are getting done and getting done efficiently.
Digital transformation represents a break with the past, with a high level of impact and complexity. Transformation means to change the "nature" of something, albeit that the increasing pace of technological advances has clearly impacted the nature and scope of opportunity. Transformation efforts need to be undertaken as the means of getting to a defined different capability to accomplish a defined goal. Otherwise they cannot have the clear focus and business rationale that is essential to gaining any traction in changing an embedded culture. Likewise, trying to be 'transformative' just because it is the latest buzzword will fail because it will not be able to offer a powerful story as to why it needs to succeed. Businesses and organizations that find themselves setting new and radically different trajectories are facing a daunting task of navigating largely uncharted territories. In the face of vast areas of unknowns, a solid framework is needed that addresses both the mechanics of getting the work done and the human factors associated with the major thought paradigm shift that must take place within the organization at all levels in order to transform.
Culture plays a major role in the success or failure of digital transformation. Organizational culture is the key to success or failure of any transformational initiatives. Culture is the combined assumptions, beliefs, values and patterns of behaviour that are shared by members of an organization. Behavioural change initiatives usually fail, or at least extremely difficult to attract lasting commitment unless attitudes and beliefs are also engaged. However, there is a limit to which any initiative can influence and alter the culture of an organization, which will be strongly influenced by the tone set by Top Management. If cultural aspects are not considered in strategy building and planning, or if silo thinking is dominated in the organizations where many executives had lack of knowledge of the technology, and don’t have the vision of IT as strategic capabilities, projects fall flat during implementation phase and would make management to go back on the drawing board. Further, during transformation, breakdowns will occur in order to break through to these new thought paradigms, and selecting which foreseeable breakdowns should be managed proactively is key. This is one aspect of the 'different' way transformational change initiatives are managed, as compared with regular change.
The Board has a duty to ensure the firm has appropriate executive leadership and governance processes. So if the CEO and the CIO aren't effectively using IT, there's also a Board issue. It's possible for a dynamic, driven CIO to drive the change in perception of IT in general and the CIO role in particular. And the bottom line to getting a seat at the proverbial C-level table or board room, simply comes down to CIO's first believing he/she deserves that place within the organization, then being able to articulate the value proposition in terms the business unit can understand. It is also important to focus on getting the basics of your core role right and deliver services that meet the organization's needs. Doing this demonstrates competence and opens a pathway for respectful peer to peer communication. In order to drive the digital transformation and lead the change, and to avoid the “do we really need a CIO and IT department to bother us with technology when we can use the cloud?” the CIO has to ensure that the business strategy and business objectives are enabled by IT from business perspective. And the Board has to ensure management and governance are the interdependent and complementary disciplines which both enabled by high mature digital IT.
Many say, IT has to transform itself from a monolithic enterprise IT to a lightweight strategic IT organizations that see new information technologies as a means to create value for the organization. They see analytics, big data, virtual reality, social interaction technologies, gamification, artificial intelligence, even online education as under the IT umbrella. CIOs have to advocate their organization, and IT value has to be driven, indicated and understood at all levels of the organization. This is accomplished through establishing strong interdependent relationships, operational excellence, customer satisfaction and superior sets of digital capabilities in order to move up the organizational maturity.
Follow us at: @Pearl_Zhu

A CIO is not a chief officer unless they are part of the senior leadership team. CIOs should be able to bridge the chasm between the operational aspects and the vision that they are creating for the business. The underlying point that transformation is consciously changing the direction of a business (or part thereof), not a simple change, and that a fundamentally different approach is required to standard projects. But most organizations fail to recognize the difference and thus, either fail or do not realize the full potential of transformational initiatives. They need to identify those individuals within the team who can carry their vision downwards to the team. To build effective IT leadership, CIOs must speak the language of the business. CIOs who are pure technologists will fail, but those who already speak the language of business value are at better place. An executive interface role between whoever is providing the technology to solve business problems, or help create business opportunities, and the technology provider will still be required. And we all know that in order to adequately and competently lead and manage the provision of technology services, we need a set of capabilities, competencies and knowledge that exist in this senior IT leadership role. This is not about the title - its about the persons and how anxious and interested they really are to drive these goals - if CIOs don't want or can't do it for sure, someone in the company probably start doing it. Digital CIO is the person who is and has enough experience, adequate skills, willingness to learn and do it and so on, but in the end, one person can't do everything so this needs co-operation and communication with many parties.
CIOs are at the right position to oversight business processes which underpin business capability. We appear to be approaching a "perfect storm" of generational social change as the new generation workforces come on stage and the older generations exit. That in itself is enough to wreak havoc. But, at the same time we have a rapidly evolving technological base and social change brought on by the rapidly evolving digital technology. All one needs to is look around to see global, social, political and economic changes. In addition, there is a pent up backlog of new ideas and new technologies that have yet to explode into the foreground. Don't forget every opportunity has risks in it. Hence, CIOs with the proper technical training can manage both opportunity and risk more effectively in order to build a super set of digital business capabilities. It’s vivid to use Iceberg model to explain this: 10% of an iceberg is above water. It is what everyone sees and they are usually in awe of it. In reality, there is 90% of that iceberg underneath holding the other 10% above the water so it can be seen. The transformative CIO can make the 90% happen to get the digital transformation above the water. IT will be in the form of connectivity and collaboration tools. But, it also be used for measurement, tracking and outcomes assessment. The workforce will be spread out all over the globe and companies will need to have the digital way of making sure that things are getting done and getting done efficiently.
Digital transformation represents a break with the past, with a high level of impact and complexity. Transformation means to change the "nature" of something, albeit that the increasing pace of technological advances has clearly impacted the nature and scope of opportunity. Transformation efforts need to be undertaken as the means of getting to a defined different capability to accomplish a defined goal. Otherwise they cannot have the clear focus and business rationale that is essential to gaining any traction in changing an embedded culture. Likewise, trying to be 'transformative' just because it is the latest buzzword will fail because it will not be able to offer a powerful story as to why it needs to succeed. Businesses and organizations that find themselves setting new and radically different trajectories are facing a daunting task of navigating largely uncharted territories. In the face of vast areas of unknowns, a solid framework is needed that addresses both the mechanics of getting the work done and the human factors associated with the major thought paradigm shift that must take place within the organization at all levels in order to transform.
Culture plays a major role in the success or failure of digital transformation. Organizational culture is the key to success or failure of any transformational initiatives. Culture is the combined assumptions, beliefs, values and patterns of behaviour that are shared by members of an organization. Behavioural change initiatives usually fail, or at least extremely difficult to attract lasting commitment unless attitudes and beliefs are also engaged. However, there is a limit to which any initiative can influence and alter the culture of an organization, which will be strongly influenced by the tone set by Top Management. If cultural aspects are not considered in strategy building and planning, or if silo thinking is dominated in the organizations where many executives had lack of knowledge of the technology, and don’t have the vision of IT as strategic capabilities, projects fall flat during implementation phase and would make management to go back on the drawing board. Further, during transformation, breakdowns will occur in order to break through to these new thought paradigms, and selecting which foreseeable breakdowns should be managed proactively is key. This is one aspect of the 'different' way transformational change initiatives are managed, as compared with regular change.

Many say, IT has to transform itself from a monolithic enterprise IT to a lightweight strategic IT organizations that see new information technologies as a means to create value for the organization. They see analytics, big data, virtual reality, social interaction technologies, gamification, artificial intelligence, even online education as under the IT umbrella. CIOs have to advocate their organization, and IT value has to be driven, indicated and understood at all levels of the organization. This is accomplished through establishing strong interdependent relationships, operational excellence, customer satisfaction and superior sets of digital capabilities in order to move up the organizational maturity.
Follow us at: @Pearl_Zhu
Published on May 07, 2015 23:14
To Celebrate #1800th Blog: Are you a Dynamic Leader to Embrace the Era of Digital Dynamism
Dynamism consists in being able to break away from the static, being proactive.
Here comes the #1800th blog posting, there’re a lot of hard-working, dedication, patience, and persistence. The good news is that, the more ideas you share, the more fresh views (perhaps like fresh air) come to you. You are not getting hit by the roadblock of brain drain, but experience the exuberance of brainstorming. It's the other kind of richness, with insight as digital currency; it’s the nature of digital flow, and it is the beauty of digital dynamism. As a dynamic digital leader: are you prepared to embrace the era of digital dynamism?
Dynamism is to get out of the created mental boxes: Express yourself totally through whatever means. Stop creating boundaries, take long leaps, wide jumps, challenge to live life with curious mind and discovering eyes, stretch your limitations. Our systems (either business, society or the earth) is a complex adaptive system. It is a nonlinear, dynamic and open system in thermodynamic sense. Unlike closed equilibrium system, it hence spontaneously self-organizes; generate patterns, structures and complexity; and above all, create novelty over time. Life itself could be viewed as resulting in emergent means of reorganizing and refocusing resources to hunt for meanings and pursuing happiness. This human virtue of adaptation and evolution is being novel in finding solutions to the common problems facing in human races.
Dynamism consists in being able to break away from the static, being proactive. Nature is dynamic, life is dynamic...then why do we, as a human entity, like to be static? Can we remain static? By static what is the meaning.? Does it mean lack of enthusiasm? Life is not easy, there is indeed a lot of struggle, at every step. Yet, the struggle is what keeps us going. We should have faith in ourselves and great people who support us. That makes a lot of things possible. This requires us to come out of our comfort zone, but it helps enormously. When someone is really charged, they are referred to as a dynamo!!If nature is dynamic, we are also dynamic since we are part and parcel of nature. How a part can be static while the whole is dynamic?
Dynamism and enthusiasm are highly infective: Always have a passion to discover new things, to probe in depth every subject we are interested in. We will come across new things. All get impregnated with enthusiasm. If you stick and restrict, you cannot be dynamic. You have to be open to change. People do not want to come out of our comfort zone, because it requires additional efforts, and they are not very sure about its positive effects. More often, the logical mind judges, interprets, and analysis, on what is wrong or right. This is the reason why we are far from our own self to listen to our own inner voice. What holds people back from being great is constraint, fear of uncertainty or otherwise. Yet, if each one of us decides to make a difference, a lot can be achieved.
Dynamism has a nature balance: The universe is characterized by duality. One need only think for a few moments and all around us, the examples of duality are apparent: good – bad, darkness – light, anode – cathode etc. there’s always an invisible third force which holds them in balance. The past and future, for example, are held in balance by “now.” Thus, rather than a two dimensional continuum from positive – negative, existence depends upon relationships which are three dimensional (triangular). The importance of this third force, is to strike the right balance in the nature dynamism. It shall also guides our thinking, our action and our collective perspectives.
Dynamism means free and progress: Nature is Free, rivers flow, flowers bloom, sun shines. They gives freely, have no boundaries. They have freedom. Without this inner freedom, one cannot be in tune with the natural flow of life. This is the cause of negativity and limitations. People are different. There are people who argue for their limitations, and there are people who cast aside their fetters to explore, and progress. But, we can survive only if we progress. And that progress comes by discovering more. The quest must never cease. We must push on for new hopes, and reach new horizons.
Nature is dynamic, life is dynamic, we are part of nature, we should be able to realize this connection. Thus, it is the power of a dynamic leader to ride above the change wave at the era of digital dynamism. Let all of us be the light, the change agent, the transformative force to make things move forward, not backward, and to build a dynamic, but progressive human society.
Follow us at: @Pearl_Zhu

Dynamism is to get out of the created mental boxes: Express yourself totally through whatever means. Stop creating boundaries, take long leaps, wide jumps, challenge to live life with curious mind and discovering eyes, stretch your limitations. Our systems (either business, society or the earth) is a complex adaptive system. It is a nonlinear, dynamic and open system in thermodynamic sense. Unlike closed equilibrium system, it hence spontaneously self-organizes; generate patterns, structures and complexity; and above all, create novelty over time. Life itself could be viewed as resulting in emergent means of reorganizing and refocusing resources to hunt for meanings and pursuing happiness. This human virtue of adaptation and evolution is being novel in finding solutions to the common problems facing in human races.
Dynamism consists in being able to break away from the static, being proactive. Nature is dynamic, life is dynamic...then why do we, as a human entity, like to be static? Can we remain static? By static what is the meaning.? Does it mean lack of enthusiasm? Life is not easy, there is indeed a lot of struggle, at every step. Yet, the struggle is what keeps us going. We should have faith in ourselves and great people who support us. That makes a lot of things possible. This requires us to come out of our comfort zone, but it helps enormously. When someone is really charged, they are referred to as a dynamo!!If nature is dynamic, we are also dynamic since we are part and parcel of nature. How a part can be static while the whole is dynamic?
Dynamism and enthusiasm are highly infective: Always have a passion to discover new things, to probe in depth every subject we are interested in. We will come across new things. All get impregnated with enthusiasm. If you stick and restrict, you cannot be dynamic. You have to be open to change. People do not want to come out of our comfort zone, because it requires additional efforts, and they are not very sure about its positive effects. More often, the logical mind judges, interprets, and analysis, on what is wrong or right. This is the reason why we are far from our own self to listen to our own inner voice. What holds people back from being great is constraint, fear of uncertainty or otherwise. Yet, if each one of us decides to make a difference, a lot can be achieved.
Dynamism has a nature balance: The universe is characterized by duality. One need only think for a few moments and all around us, the examples of duality are apparent: good – bad, darkness – light, anode – cathode etc. there’s always an invisible third force which holds them in balance. The past and future, for example, are held in balance by “now.” Thus, rather than a two dimensional continuum from positive – negative, existence depends upon relationships which are three dimensional (triangular). The importance of this third force, is to strike the right balance in the nature dynamism. It shall also guides our thinking, our action and our collective perspectives.

Nature is dynamic, life is dynamic, we are part of nature, we should be able to realize this connection. Thus, it is the power of a dynamic leader to ride above the change wave at the era of digital dynamism. Let all of us be the light, the change agent, the transformative force to make things move forward, not backward, and to build a dynamic, but progressive human society.
Follow us at: @Pearl_Zhu
Published on May 07, 2015 23:12