Books by Ching M. Chang
Ching M. Chang
Average rating 4.50 · 2 ratings · 0 reviews · shelved 12 times
Average rating 4.50 · 2 ratings · 0 reviews · shelved 12 times
Showing 1 distinct work.
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Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence
by
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published
2010
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7 editions
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