Beware > Likes and Comments

Hi Jessica, I read your comments with interest, and have indeed experienced some of those types of reviews - though not much - as my genre is non fiction self help books. However, I do believe Pubby has awful - even aggressively self-protective - customer support. I experience lost Snaps, lost book reviews I've paid thousands of snaps for (which they say weren't set up), except I know they did because I keep a detailed spreadsheet of every transaction on Pubby. The latest even are two books I got to review and my total Snaps did not update. So as an experiment I cancelled one reading assignment, and the total snaps went down - cancelling out snaps previously earned. It's a hopeless mess and their algorithms are simply too inadequate to trust - hence my spreadsheet! But with zero accountability being taken by Pubby, I realize I'm hitting my head against a wall, and so will spend the snaps I've earned so far, and then I'm finished with them.