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Forms That Work: Designing Web Forms for Usability
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Forms that Work: Designing Web Forms for Usability clearly explains exactly how to design great forms for the web. The book provides proven and practical advice that will help you avoid pitfalls, and produce forms that are aesthetically pleasing, efficient and cost-effective. It features invaluable design methods, tips, and tricks to help ensure accurate data and satisfied
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Paperback, 199 pages
Published
by Morgan Kaufmann
(first published October 1st 2008)
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Please don't take my three-star review the wrong way. There's absolutely nothing wrong with this book. I liked the presentation. I thought it was very clever to illustrate the end-user thought processes with callouts next to screen shots of good and bad web form examples (example: "Why do I have to enter the same information twice?").
Maybe I think about web forms more on a regular basis than your average bear. There simply wasn't anything in this book's 200 pages that I haven't already thought a ...more
Maybe I think about web forms more on a regular basis than your average bear. There simply wasn't anything in this book's 200 pages that I haven't already thought a ...more

Jarrett and Gaffney have written a very practical book for people who design forms. They've limited their examples to Web forms, but the principles they are espousing apply as well to forms on other systems, and to paper forms up to and including the tax forms we all know and love, whatever country we call home.
The authors take us from considerations of the relationship between the form and its filler to "the truth" about planning a form for success in a number of different languages. Sometimes ...more
The authors take us from considerations of the relationship between the form and its filler to "the truth" about planning a form for success in a number of different languages. Sometimes ...more

Good introduction to forms but not substantial enough to be a useful ongoing reference to hit developers over the head with. Many of the examples could have been additionally abstracted and analysed; the principles and guidance seemed unsubstantiated, giving the book a feeling of lack of credibility, although as I know the authors are experienced I was happy to overlook this. Others might not be so forgiving. Book could have easily been twice as long.

Really useful - a lot of things you'd already know / common sense, if you already have some background knowledge of web form usability. Still some points and tips for those that aren't new.
If you are new - great read!~
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If you are new - great read!~
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Awesome book on Web forms usability. Short and to the point. Lots of examples and funny illustrations. I've used this book as a basis for a public presentation I gave (in Arabic).
http://vimeo.com/9488513 ...more
http://vimeo.com/9488513 ...more
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Martin Luther King Jr. once said, “We are not makers of history. We are made by history.” So, this January, as we celebrate Martin Luther King...
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“If you force people to express an opinion, they are likely to create one just to get through your form. The problem is that opinions created on the spot are variable, as many opinion pollsters know to their cost.”
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