A practical, quick-read resource to help school principals and teachers at any level gain the skills needed to deal with disgruntled and unhappy parents.
Elaine K. McEwan-Adkins, EdD, is an award-winning educator and author of over 35 books for parents and educators. A former teacher, librarian, principal, and assistant superintendent, she has been recognized nationally for her instructional leadership and contributions to school improvement.
I couldn’t put it down! There were countless, “yup, that’s happened before” or “oh yes, we’ve had that parent in the office last year”. It gave great strategies to implement, excellent case studies, but I really enjoyed the comparison of ailments in our own bodies that could completely debilitate and destroy a school.
At various times in this book, McEwan comes off as looking down on parents. BTW: I am not a parent, but a lifelong teacher. Suggestions such as "Make sure you have control of your emotions" [before meeting with parents] aren't getting to the heart of the matter. The author and I may have very different personalities, learning styles, so that may be why this text didn't "connect" for me.
Given the title, I thought the voice in this book would be pretty funny. It was actually a more clinical look at dealing with parents from the principal's perspective. As a teacher, it wasn't super helpful, I liked Dealing with Difficult Parents and With Parents in Difficult Situations by Todd Whitaker and Douglas J. Fiore better. For a principal, it would probably be a good resource though,
While this book is clearly written for administrators as the primary audience, there was some helpful information contained within. I found the beginning of the book very textbook-y and distracting with the citations, but as it progressed, I got used to the format. This was OK, but I liked the other difficult parent book I read more!
Written for administrators, but it can be helpful to teachers, too. Good suggestions for those occasional times when you have to deal with difficult and/or unreasonable people. This book helps you see what might be going on for the person on the other side of the table.
This book seems geared mainly toward administrators. It gives concrete, step-by-step approaches to dealing with a variety of parents. If you are utilizing common sense as an educator, this book should at least be a reassurance that you're on the right track.