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How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy

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A practical, quick-read resource to help school principals and teachers at any level gain the skills needed to deal with disgruntled and unhappy parents.

192 pages, Paperback

First published March 30, 1998

11 people are currently reading
47 people want to read

About the author

Elaine K. McEwan

69 books2 followers
Elaine K. McEwan-Adkins, EdD, is an award-winning educator and author of over 35 books for parents and educators. A former teacher, librarian, principal, and assistant superintendent, she has been recognized nationally for her instructional leadership and contributions to school improvement.

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5 stars
18 (20%)
4 stars
20 (23%)
3 stars
35 (40%)
2 stars
8 (9%)
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5 (5%)
Displaying 1 - 14 of 14 reviews
Profile Image for Ashley.
16 reviews
July 21, 2023
I couldn’t put it down! There were countless, “yup, that’s happened before” or “oh yes, we’ve had that parent in the office last year”.
It gave great strategies to implement, excellent case studies, but I really enjoyed the comparison of ailments in our own bodies that could completely debilitate and destroy a school.
92 reviews11 followers
March 5, 2020
At various times in this book, McEwan comes off as looking down on parents. BTW: I am not a parent, but a lifelong teacher. Suggestions such as "Make sure you have control of your emotions" [before meeting with parents] aren't getting to the heart of the matter. The author and I may have very different personalities, learning styles, so that may be why this text didn't "connect" for me.
Profile Image for Karen.
655 reviews73 followers
May 11, 2018
Must have on hand for a reference!
Profile Image for Timothy Riley.
289 reviews7 followers
February 24, 2020
This is the best book i have read that instructs teachers how to deal with difficult parents. I only got mildly angry during reading.
59 reviews
June 3, 2024
I had to read this book for school. I really enjoyed this book as a parent it gave me an insight what kind of parent I am to my daughter teacher 😂
Profile Image for Jessie.
1,484 reviews87 followers
April 30, 2013
Given the title, I thought the voice in this book would be pretty funny. It was actually a more clinical look at dealing with parents from the principal's perspective. As a teacher, it wasn't super helpful, I liked Dealing with Difficult Parents and With Parents in Difficult Situations by Todd Whitaker and Douglas J. Fiore better. For a principal, it would probably be a good resource though,
Profile Image for Anna.
347 reviews4 followers
July 13, 2016
While this book is clearly written for administrators as the primary audience, there was some helpful information contained within. I found the beginning of the book very textbook-y and distracting with the citations, but as it progressed, I got used to the format. This was OK, but I liked the other difficult parent book I read more!
16 reviews
August 28, 2012
Written for administrators, but it can be helpful to teachers, too. Good suggestions for those occasional times when you have to deal with difficult and/or unreasonable people. This book helps you see what might be going on for the person on the other side of the table.
Profile Image for Carolyn.
123 reviews2 followers
March 24, 2014
This book seems geared mainly toward administrators. It gives concrete, step-by-step approaches to dealing with a variety of parents. If you are utilizing common sense as an educator, this book should at least be a reassurance that you're on the right track.
Profile Image for Stephanie.
370 reviews5 followers
March 16, 2012
Read this for a grad class--it was practical and sort of entertaining.
Profile Image for Erinn.
317 reviews6 followers
July 31, 2015
Geared towards principals, but great voice and very useful strategies.
Displaying 1 - 14 of 14 reviews

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