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Diagnosing And Changing Organizational Culture: Based on the Competing Values Framework

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Diagnosing and Changing Organizational Culture provides a framework, a sense-making tool, a set of systematic steps, and a methodology for helping managers and their organizations carefully analyze and alter their fundamental culture. Authors, Cameron and Quinn focus on the methods and mechanisms that are available to help managers and change agents transform the most fundamental elements of their organizations. The authors also provide instruments to help individuals guide the change process at the most basic level—culture. Diagnosing and Changing Organizational Culture offers a systematic strategy for internal or external change agents to facilitate foundational change that in turn makes it possible to support and supplement other kinds of change initiatives.

242 pages, Paperback

First published August 20, 1998

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About the author

Kim S. Cameron

44 books7 followers

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5 stars
125 (28%)
4 stars
183 (41%)
3 stars
113 (25%)
2 stars
15 (3%)
1 star
6 (1%)
Displaying 1 - 24 of 24 reviews
Profile Image for Andrea Tomasini.
3 reviews5 followers
April 7, 2017
A bit to systemic, where one would think culture isn't mechanical. The idea of measuring culture is surely appealing, the approach is sound, but at some point evokes too many mechanical and manufacturing metaphors. My understanding is that this is the original book about the competing value framework, so might be a bit dated. Further reading from Jeff de Graf, confirmed that his approach is quite more sound and flexible. It is definitely a big step ahead of William Schneider, even if in principles the dimensions on which culture is measured are the same.
Profile Image for Marrije.
554 reviews22 followers
October 1, 2015
At times very dry and academic, and then suddenly inspiring and something I / we can act on almost immediately. It's probably more a book to work with than an inspirational reading experience. Also, I'm afraid I'm starting to plan an off-site to diagnose our organizational culture with the team and formulate areas of improvement... #halp
Profile Image for Joe DeGraaf.
165 reviews3 followers
July 30, 2022
A good book in organizational culture change. This is the founding book on the OCAI and offers valuable tools for practitioners and teams.
Profile Image for Stephen.
682 reviews56 followers
June 22, 2012
READ JUN 2012

Classic piece from Cameron and Quinn for understanding cultures, especially in organizations looking to change elements of their culture. The authors maintain that "without culture change, there is little hope of enduring improvement in organizational performance" (p. 13). However, changing culture is very difficult and requires serious commitment over a protracted period of time.

In addition to the content, the book also includes extensive appendices with details about the organizational culture assessment and management skills instruments.
Profile Image for Misty.
44 reviews1 follower
October 7, 2014
Those that like analytics may appreciate Cameron & Quinn's approach to organizational change. Several good change tools, especially for leaders with a scientific disposition.
Profile Image for Tsetsen Dashtseren.
102 reviews5 followers
August 30, 2025
In brief, this is an excellent book, though suited to a rather narrow audience, as it is quite technical and not intended for the general public. The book introduces a highly useful tool for diagnosing organizational culture and offers a framework to support managers in facilitating culture change.

I have not previously encountered such a systematic description of organizational culture combined with a diagnostic tool. Most definitions I’ve come across were either vague or overly abstract, whereas this book provides a practical and concrete definition. It also offers detailed, step-by-step guidance for diagnosing culture, which makes it especially valuable for consultants, academics, students, and managers with a specific interest in organizational change.

That said, from my subjective perspective, the book does not provide direct solutions for those struggling with implementation or searching for practical answers. Some may argue that was never the author’s intention—and I would agree. Nevertheless, it remains a very worthwhile read for managers and anyone seeking to deepen their understanding of organizational culture. It is a great book deserving five stars.
Profile Image for Emanuele Gemelli.
645 reviews17 followers
November 11, 2022
More and more convinced that an ethnographic approach is much more useful than using surveys to evaluate culture; I think the latter tool is too blunt, even if get it that executives and senior managers want numbers. Pity that sometimes numbers are not the only thing to consider. Other than that, I have appreciated the intellectual honesty of the authors when they say that the tool they propose is valid as any other tool out there (yes, with caveats, I know).
32 reviews
February 25, 2020
The book was good. I thought it to be very effective at getting the point across; however, it was quite dull and rather repetitive in their explanations. Suppose that is an argument for why it was effective?
Profile Image for Sergej van Middendorp.
75 reviews1 follower
January 3, 2018
Very well applicable framework to grasp the complexity of culture in organizations. We used the frame in several assignments for the design of workspaces to great effect.
Profile Image for Becca Kunze.
8 reviews
March 8, 2020
This book was really effective and engaging. It helped me understand the different cultures and frameworks in which organization development align.
Profile Image for Clare Russell.
569 reviews1 follower
September 18, 2021
Agree with some other comments that this is a very mechanical way to measure culture, but helpful to read something that has had a pivotal role in culture work with some good application
31 reviews
October 24, 2021
Superb framework to diagnose organizational culture and figure out how to adjust it to keep the organization on track. Superb.
Profile Image for Phoebe Nguyen.
1 review1 follower
June 5, 2013
I used this book for my thesis. I found it very useful since it provided such an easy writing style to follow, it help me understand about organizational culture's aspects from definition, its role, how to evaluate, how to change and so much more.

From this book i could also find new books from the list of "further readings"
Profile Image for Lisa.
351 reviews
Read
April 1, 2012
A good tool to use as a leader trying to make positive change in their organization or department. Will be downloading the online resources to use as guides and beginning steps to initiate positive changes in my department
1,348 reviews11 followers
October 28, 2015
Loved the assessment (OCAI) and the different dominant cultures discussed. Had it not been required reading, I'd have probably given it a higher score.
Profile Image for Derrick Trimble.
Author 1 book3 followers
February 2, 2021
The competing values framework is a simple to use and effective tool for snapshooting an organizational culture. I used the format to conduct an analysis for our board. Highly useful for planning.
3 reviews
December 5, 2020
I applied the approach in the real world at my workplace and it worked. No model is perfect but I consider it a masterpiece in the domain of organizational culture.
Profile Image for Vince.
460 reviews13 followers
April 21, 2017
Cameron and Quinn may be trying too hard when quantifying their model, but their text offers several useful tools I've applied with my team.
Displaying 1 - 24 of 24 reviews

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