‘When fans revolt, it’s not pretty.’
Co-author Zoe Fraade-Blanar, a faculty member of New York University’s Interactive Telecommunications Program (ITP) and NYU Journalism, a cofounder and the CCO of the crowdsourced toy company Squishable. Her co-author/journalist Aaron M. Glazer is the other cofounder and is the CEO of Squishable. Together they have written a book we may at first not want to read as it makes us all seem like nerdy consumers, but dive in for an hilarious (and informative) ride.
In the opening ‘Welcome to the Fandom Singularity’, the concept of the title of the book is defined: ‘Fandom refers to the structures and practices that form around piece of popular culture. It’s a very old, very human phenomenon; acting in a fanlike way is probably as ancient as the culture itself….It’s easy to attribute the modern explosion in fandom to the increased connectivity of a tech-savvy audience. In terms of scale this is certainly true. But fandom is predigital. It’s also prephonograph. It’s even preliteracy…The modern term ‘fan object’ is what we now call these centers of emotion and activity, pieces of culture that inspire both loyalty, and, more importantly, activity…Modern marketing has stumbled upon the benefits of fandom, not for fans’ ability to create worlds, but for their predictable buying habits. “Get the fans excited, and maybe they’ll also give you money,’ so goes the wisdom…At the moment, fan objects and their fans still occupy two distinct roles within the world of consumption. There are makers, and there are buyers. The two rarely overlap. But as audience experience shifts away from mere consumption of a fan text and toward influencing, or even adding to it, the space between the audience and the fan object is narrowing…We are entering a period of convergence, of fandom singularity, where the distinction blurs between fans and fan object, between who is the creator and who is the consumer…’
As the authors state in the synopsis – ‘As fandom sheds its longtime stigmas of geekiness and hysteria, fans are demanding more from the celebrities and brands they love. Digital tools have given all organizations--from traditional businesses to tech startups-- direct, real-time access to their most devoted consumers, and it's easy to forget that this access flows both ways. This is the new "fandom-based economy": a convergence of brand owner and brand consumer. Fan pressures hold more clout than ever before as they demand a say in shaping the future of the things they love. Sometimes it works. Sometimes it doesn't.’
Yes, the concept of mind manipulation is frightening and yes, it is possible that we all are falling into this arena of silliness (look what we did with the presidential elections this year and how that is playing out….). But read this book cover to cover and understand what we are doing and perhaps we can alter the future of consumerism. This is recommended reading for everyone.