Design Thinking for Training and Development: Creating Learning Journeys That Get Results

by Sharon Boller, Laura Fletcher

Better Learning Solutions Through Better Learning Experiences

When training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.

Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.

In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps

Genres: Nonfiction, Education, Design, Teaching, Business

274 pages, Paperback

Published June 9, 2020

Reviews

[Rachel · Rating 5 out of 5]

Over the past year, I have read and reread many this book. Last night I finished the last chapter. Now I can say I'm done. Aside from the reading process, design thinking changed my mindset and how I approach each project. It goes down as a great influence on my career and my personal life. I'm better at asking questions and defining problems. I plan on starting to rework through chapters and read supplemental material on design thinking to refine my professional skills.

[Steve Bullington · Rating 4 out of 5]

For the Enablement and Training Pros out there, I just finished reading Sharon Boller and Laura Fletcher's new book Design Thinking for Training and Development and I can't recommend it more highly.

Sharon and Laura did a tremendous job aligning the design thinking process to the specifics of creating training and development. This book is a true "how-to" guide that provides examples, tools, and step-by-step guidance on how to utilize design thinking in your own training creation.

Whether you are a fan of design thinking, just getting started in training and development or just looking for a new tool to bring to your game, this book is for you.

[Alexis Shannon · Rating 4 out of 5]

A great read for any L&D practitioner. Design thinking applied to our practice. Very practical tips, tools and templates for keeping the learner experience centered throughout the process. I find myself using this as a reference many times throughout the work week!

[Susan Wilson]

A good resource and have taken some tips that will help me to enhance a current programme. I think some aspects are over engineered but will definitely use as a resource (including the templates) for two programmes I will start designing in the new year.

[Dimitri · Rating 5 out of 5]

Great book that illustrates modern learning Design using design thinking.

My Highlights: https://learning.oreilly.com/u/748020...

[Sahil Parab · Rating 5 out of 5]

Really interesting and insightful book.

[Juliana · Rating 5 out of 5]

Great practical book

[Adam · Rating 4 out of 5]

A tremendous resource and guide to better training results. 💪

[Nanadb · Rating 5 out of 5]

Great resource for Instructional Designers and for anyone involved in Learning and Development.