The best book for everyone who belongs to Advertising Agencies or related field.
Read it as Bible of Advertising which covers almost all the departments from copy to designing to marketing and finance as well.
TAKE AWAYS
When I write an advertisement, I don’t want you to tell me that you find it ‘creative.’ I want you to find it so interesting that you buy the product.
The wrong advertising can actually reduce the sales of a product.
You don’t stand a tinker’s chance of producing successful advertising unless you start by doing your homework.
You now have to decide what ‘image’ you want for your brand. Image means personality. Products, like people, have personalities, and they can make or break them in the market place. The personality of a product is an amalgam of many things – its name, its packaging, its price, the style of its advertising, and, above all, the nature of the product itself
You can do homework from now until doomsday, but you will never win fame and fortune unless you also invent big ideas. It takes a big idea to attract the attention of consumers and get them to buy your product. Unless your advertising contains a big idea, it will pass like a ship in the night.
Big ideas come from the unconscious. This is true in art, in science and in advertising. But your unconscious has to be well informed, or your idea will be irrelevant. Stuff your conscious mind with information, then unhook your rational thought process. You can help this process by going for a long walk, or taking a hot bath, or drinking half a pint of claret. Suddenly, if the telephone line from your unconscious is open, a big idea wells up within you.
It will help you recognize a big idea if you ask yourself five questions: 1 Did it make me gasp when I first saw it? 2 Do I wish I had thought of it myself? 3 Is it unique? 4 Does it fit the strategy to perfection? 5 Could it be used for 30 years?
‘If you and your competitors all make excellent products, don’t try to imply that your product is better. Just say what’s good about your product – and do a clearer, more honest, more informative job of saying it.
You aren’t advertising to a standing army; you are advertising to a moving parade.
Leo Burnett said it better, ‘When you reach for the stars, you may not quite get one, but you won’t come up with a handful of mud either.’
Your advertising isn’t working and your sales are going down. And everything depends on it. Your future depends on it, your family’s future depends on it, other people’s families depend on it. And you walk in this office and talk to me, and you sit in that chair. Now, what do you want out of me? Fine writing? Do you want masterpieces? Do you want glowing things that can be framed by copywriters? Or do you want to see the goddamned sales curve stop moving down and start moving up?
‘if it doesn’t sell, it isn’t creative.’
Always tell your client what you would do if you were in his shoes, but don’t grudge him the prerogative of deciding what advertising to run. It is his product, his money, and ultimately his responsibility.
To get a job in the Research Department of a good agency, you probably need a degree in statistics or psychology. You also need an analytical mind, and the ability to write readable reports.
Said Winston Churchill, ‘PERFECTIONISM is spelled PARALYSIS.’
‘When people aren’t having any fun, they don’t produce good advertising.’
Don’t play politics. If you practice the fiendish art of divide et impera, your agency will go up in smoke.
The motivation which makes a man a good student is not the kind of motivation which makes him a good leader.
Great leaders are always fanatically committed to their jobs. They do not suffer from the crippling need to be universally loved. They have the guts to make unpopular decisions – including the guts to fire non-performers.
I do not believe that fear is a tool used by good leaders. People do their best work in a happy atmosphere.
Most of the great leaders I know have the ability to inspire people with their speeches. If you cannot write inspiring speeches yourself, use ghost-writers – but use good ones.
‘If your service is too generous, your clients will love you, but you will go broke.’
Never allow two people to do a job which one could do.
Never summon people to your office; it frightens them. Instead, go to see them in their offices, unannounced. A boss who never wanders about his agency becomes an invisible hermit.
‘If you are going to choose your agency on the basis of price, you are looking through the wrong end of the telescope. What you should worry about is not the price you pay for your agency’s services, but the selling power of your advertising.’
Tell your prospective client what your weak points are, before he notices them. This will make you more credible when you boast about your strong points.
If you boast about your genius for brilliant ideas, you run the risk that they will ask you why you don’t give them brilliant ideas.
The headlines which work best are those which promise the reader a benefit
‘Headlines of ten words sell more merchandise than short headlines.’
‘It is easier to write ten passably effective sonnets than one effective advertisement.’
Stay away from superlatives like ‘Our product is the best in the world.’ Gallup calls this Brag and Boast. It convinces nobody.
Always try to include the price of your products. You may see a necklace in a jeweler’s window, but you don’t consider buying it because the price is not shown and you are too shy to go in and ask. It is the same way with advertisements. When the price of the product is left out, people have a way of turning the page.
More people read the captions under illustrations than read the body copy, so never use an illustration without putting a caption under it. Your caption should include the brand name and the promise.
Advertising agencies usually set their headlines in capital letters. This is a mistake. Professor Tinker of Stanford has established that capitals retard reading. They have no ascenders or descenders to help you recognize words, and tend to be read letter by letter.
Layouts should be simple, avoiding the arty devices dear to second-rate art directors – like type which is too big to be readable, eccentric designs and headlines at the bottom of the page. If you make your ads look like editorial pages, you will get more readers.
Headlines get five times the readership of the body copy. If your headline doesn’t sell, you have wasted your money. Your headline should promise a benefit, or deliver news, or offer a service, or tell a significant story, or recognize a problem, or quote a satisfied customer.
According to Professor Hall, the most successful commodity products differentiated themselves in one of two ways: either by low cost or by having the best reputation for quality or service.
Winston Churchill said, ‘Short words are best, and the old words when short are best of all.’ This applies in spades to mail order copy.
‘The more people trust you, the more they buy from you.’
Remember, there is no correlation between the size of your audience and the number of orders you receive.
If you want to know more about direct response, start by reading Successful Direct Marketing Methods by Bob Stone, published by Crain Books in Chicago.
‘The key to successful marketing is superior product performance…. If the consumer does not perceive any real benefits in the brand, then no amount of ingenious advertising and selling can save it.’
Advertising which promises no benefit to the consumer does not sell, yet the majority of campaigns contain no promise whatever.
Sometimes you will find that the promise which wins your test is already being used by one of your competitors. Poor you.
‘We are no longer allowed to tell children to importune their mothers to buy our products.’
Most marketers spend too much time worrying about how to revive products which are in trouble, and too little time worrying about how to make successful products even more successful. It is the mark of a brave man to admit defeat, cut his loss, and move on.
‘Sales are a function of product-value and advertising. Promotions cannot produce more than a temporary kink in the sales curve.’
It is usually assumed that marketers use scientific methods to determine the price of their products. Nothing could be further from the truth. In almost every case, the process of decision is one of guesswork.
If you stop advertising a brand which is still in its introductory phase, you will probably kill it – for ever. Studies of the last six recessions have demonstrated that companies which do not cut back their advertising budgets achieve greater increases in profit than companies which do cut back.
‘The codfish lays ten thousand eggs, The homely hen lays one. The codfish never cackles To tell you what she’s done – And so we scorn the codfish While the humble hen we prize. It only goes to show you That it pays to advertise!’
The secret of his success was his ability to attract exceptionally able men, and to treat them with so much respect that they never left.
J. Walter Thompson – a psychologist, an economist, and a historian. He used to say that his agency was the ‘university’ of advertising.
Rubicam used to say, ‘The way we sell is to get read first.’
‘Advertising has a responsibility to behave properly. I proved that you can sell products without bamboozling the American public.’
the creative process can be summed up in three things he said: 1 ‘There is an inherent drama in every product. Our No. 1 job is to dig for it and capitalize on it.’ 2 ‘When you reach for the stars, you may not quite get one, but you won’t come up with a handful of mud either’ 3 ‘Steep yourself in your subject, work like hell, and love, honor and obey your hunches.’
Hopkins was interested in nothing but advertising. There is macabre pathos in the last sentence of his autobiography: ‘The happiest are those who live closest to nature, an essential to advertising success.’
‘Human nature hasn’t changed for a billion years. It won’t even vary in the next billion years. Only superficial things have changed. It is fashionable to talk about changing men.
‘Advertising is not the noblest creation of man’s mind, as so many of its advocates would like the public to think. It does not, single-handedly, sustain the whole structure of capitalism and democracy and the Free World. It is just as nonsensical to suggest that we are superhuman as to accept the indictment that we are subhuman. We are merely human, trying to do a necessary human job with dignity, with decency and with competence.’
‘There is one category of advertising which is totally uncontrolled and flagrantly dishonest: the television commercials for candidates in Presidential elections.’
Dishonest advertising is as evil as stuffing the ballot box. Perhaps the advertising people who have allowed their talents to be prostituted for this villainy are too naive to understand the complexity of the issues.
The best way to increase the sale of a product is to improve the product.