I wasn’t going to write a review for Chaos, but after reading some of the other negative reviews, I realized that people aren’t talking about the things that bothered me about this book, so here we are. This review is going to be long, but I don’t see how it can’t not be. If you don’t want to read the entire review and you just want my overall opinion of the book, skip to the last paragraph.
Chaos had the potential to be a really good book. Helter Skelter is my favorite true crime book, and I was intrigued by the idea that the story Bugliosi presented isn’t the actual story. I was hoping that Tom O’Neill would examine the inconsistencies he found in Bugliosi’s book and present us with a solid alternative for what might have actually happened.
Unfortunately, that’s not what Chaos does. Instead, Chaos is one part a research book about what might have actually happened in August 1969 and one part what happens to a person when an obsession consumes them for twenty years. Either of those stories, on their own, has the potential to be fascinating, but I think O’Neill made a mistake by trying to bring them together.
I had so many problems with all the ideas O’Neill presented as alternatives to Bugliosi’s story, not because I don’t think there might be some truth so certain ideas, but because there were too many theories about what could have happened, and much of the information O’Neill gave us was based on circumstantial evidence (which he does admit to at one point in the book). Additionally, he tells us that he interviews someone who knew Manson and the Family, or who knew people who knew them, and he says they are credible sources, but he never explains what makes them credible sources. A person isn’t a credible source just because they happen to give the same story as another person who you also believe is a credible source. O’Neill should have provided us with solid reasons and credentials that made his sources credible, and he didn’t always do that.
The sections about the CIA, CHAOS, COINTELPRO, etc. could have been interesting, but at times, they strayed too far away from the Manson narrative and became so convoluted that I had trouble following O’Neill’s train of thought.
What I really take issue with in terms of O’Neill’s reporting, however, is this: early on in the book, he misquoted Helter Skelter. On page 116 of Chaos, O’Neill quotes this passage from Helter Skelter:
“After Terry Melcher had moved out of the [Cielo Drive] residence, but before the Polanskis had moved in, Gregg Jakobson had arranged for a Dean Moorehouse to stay there for a brief period. During this time Tex Watson had visited Moorehouse at least three, and possibly as many as six, time.”
O’Neill then goes on to say, “Emphasis mine. Something about that offhand phrasing—‘a Dean Moorehouse’—raised a red flag for me.”
I decided to fact check the Helter Skelter passage O’Neill quoted. This passage is on page 496 of Helter Skelter, and here’s what it actually says: “Some months earlier I’d learned that after Terry Melcher had moved out of the residence, but before the Polanskis had moved in, Gregg Jackobson had arranged for Dean Moorehouse, Ruth Ann Moorehouse’s father, so stay there for a brief period. During this time Tex Watson had visited Moorehouse at least three, and possibly as many as six, times.”
This time, the emphasis is mine, because I want it to be clear that not only did O’Neill add an extra word to the quote, he also left out key information about Dean Moorehouse being Ruth Ann Moorehouse’s father, which is important later on. It’s a small thing, but O’Neill adding an extra word, “a,” to the Helter Skelter passage is important because it’s the reason that phrase comes off as off-handed and raised a red flag for O’Neill—and O’Neill created that phrase, not Bugliosi. (Note: The edition of Helter Skelter that I used for fact-checking is the same edition O’Neill used.)
This was the moment where I began to doubt O’Neill as a credible source. That, coupled with the lack of footnotes, was questionable for me. Yes, there are notes in the back of the book; however, there is nothing in that book that indicates what specific sentence or paragraph those notes tie back to, so readers have to do a little more work to look at the notes and figure out specifically what they reference. Additionally, I found at least one of the notes to be wrong, and this ties into O’Neill not properly quoting things. On page 369, O’Neill writes, “ ‘The most puzzling question of all,’ Bugliosi wrote, was how Manson had turned his docile followers into remorseful killers. Even with the LSD, the sex, the isolation, the sleep deprivation, the social abandonment, there had to be ‘some intangible quality. . .It may be something that he learned from others.’ Something he learned from others. Those had become the six most pivotal words in the book for me.”
The notes in the back of Chaos attribute this information to page 626 of Helter Skelter, which reads, “How Manson gained control remains the most puzzling question of all.” The information that follows is the information O’Neill paraphrases about LSD, sex, isolation. etc.; however, unless I missed it despite reading this section of Helter Skelter three times, nowhere on page 626 does it say “It may have been something that he learned from others.” In fact, I read through page 628 and did not find that phrase at all, which makes me wonder: Where did O’Neill get that phrase? If he actually found it in Helter Skelter, why didn’t he cite the correct page number for it? I find it troubling that O’Neill misquotes Helter Skelter at least once (I couldn’t fact check every Helter Skelter passage that he quoted) and that he doesn’t correctly cite his sources. It makes me wonder what other sources and interviews he might have misquoted throughout his book; without access to O’Neill’s sources, O’Neill’s inability to use good footnotes, or the time, I am unable to do the fact checking this book requires.
I want it be clear that I am not doubting Bugliosi might have intentionally presented misinformation in Helter Skelter, or that there is more the story than we will ever know. What I am doubting is O’Neill’s ability to be a credible, objective investigative reporter; throughout Chaos, he makes his dislike of Bugliosi abundantly clear, and it makes Chaos feel like a vendetta against Bugliosi as opposed to a careful and thoughtful investigative report of what might really have happened in 1969.
TL;DR: Chaos had potential to be either a good examination of what really happened in 1969 or to be a study in what happens when someone is consumed by something for twenty years; instead, it’s a convoluted narrative that seems to be largely based on speculation and circumstantial evidence which may or may not come from credible sources, it feels like a vendetta against Bugliosi, and it is in dire need of editing (for length as well as grammatical errors and typos) as well as fact-checking, as I’m not convinced that O’Neill himself is a credible source. Only recommended for those who, like me, are fascinated with the Manson case and are willing to read anything and everything on it, but be aware that it’s a lengthy, tedious read that doesn’t deliver.
Note: edited because I noticed a typo in my review.