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Consumer Behavior

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The Fifth Edition of this unique text uses a marketing segmentation approach to convey the essence of consumer behavior and to connect psychological, sociocultural, and decision-making aspects of consumer behavior. The authors explain in an integrated fashion what consumer behavior variables are, types and importance of consumer research, and problems in performing research. A vivid writing style motivates student interest.

704 pages, Hardcover

First published January 1, 1978

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5 stars
103 (35%)
4 stars
108 (37%)
3 stars
55 (19%)
2 stars
15 (5%)
1 star
7 (2%)
Displaying 1 - 18 of 18 reviews
Profile Image for Balachandar Kaliappan.
22 reviews2 followers
September 28, 2012
Consumer behavior need to be taught to Marketing Graduates since once a person is able to identify the consumer mind and he will be able to generate good results in terms of revenue. This book paves wave to understand psychology and how to apply that in marketing the service/ product produced in your company. While comparing with other books this book, this book delivers the subject effectively.
3 reviews1 follower
March 18, 2008
we can learn more deep about consumer
how the book explained what driven consumer is easy to understand with nice and creative pic in it
i mean u can see consumer as an individual or as a group more deep (it posses many psychology knowledge too)
Profile Image for Scarlet Risque.
Author 8 books22 followers
November 9, 2015
This is a marketer secret weapon. You must hide this book and memorise its position and how to execute it with precision. Never ever let your enemy see this. Now that I had revealed my weapon, take this and use it to your advantage. All the best.
Profile Image for Wiragita.
67 reviews1 follower
September 24, 2019
Best book to understand customer decision making and their behavior. For beginner.
Profile Image for Nadiia.
99 reviews1 follower
January 16, 2022
It's a good book for B2C or C2C, with a focus on product. If you are looking for a b2b services perspective, not sure it will work for you
Profile Image for Isabella Zuluaga.
20 reviews
July 7, 2025
I really liked, because I'm currently studying marketing, so it help me a lot with some subjects.
Profile Image for Axl Hext.
1 review
September 11, 2012
Good!
This entire review has been hidden because of spoilers.
Profile Image for Divya Gonnabathula.
89 reviews19 followers
November 6, 2013
Good examples, and good explanation of concepts! Was one of my favorite books in my b-school days!
Profile Image for Bianca.
13 reviews
January 31, 2020
Aprendí un montón con este libro, realmente lo disfruté y recomiendo.
Displaying 1 - 18 of 18 reviews

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