This book blew my mind.
A ‘Gray Rhino’ is a recognizable and often avoidable threat which is nonetheless ignored and allowed to become an overwhelming disaster. Michele Wucker carefully and intelligently details the five stages and nine configurations involved in Gray Rhino identification, but for simplicity’s sake I would say that Gray Rhinos are all those crises that are obvious and platitudinous. Gum disease, animal extinction, home repair, climate change, housing bubbles, recessions, natural disasters, final exams, energy shortages, collapsing currencies, epidemics, deadlines---we are so aware of and experienced with these threats that we willfully ignore and delay our preventive mechanisms until our only available reactions proceed panicked and unprepared. The cost associated with these rushed responses often exponentially exceeds the cost of planned mitigation, especially when the consequences of shortsighted investments include lost lives. To avoid these disasters, we require a flexible combination of leadership, strategy, circumstance, character, and luck.
My first thought when I saw this book was, “I read something called The Black Swan by Nassim Nicholas Taleb, I wonder if there is any relation between the two.” My suspicions were confirmed as the first sentence in The Gray Rhino’s dust jacket contains the phrase ‘black swan.’ In his electric endeavor, Taleb details outliers, the highly improbable yet high-impact events that completely reshape the globe and for which retrospective explanations are given: the totalizing behemoth that is the Internet; the assassination of Archduke Franz Ferdinand and the ensuing First World War; the ‘87 stock market crash known as Black Monday; and the rise of Islamic Fundamentalism in the 21st century. Coincidentally, The Black Swan appeared April 2007, around the same time in which another Gray Rhino began to stamp the ground: the American housing bubble and the Great Recession of 2007-2012. I was driven to read Wucker’s work in attempt to discover how these two projects would be related.
Simply put, Wucker’s work is not a rebuttal but a necessary counterpart to Taleb’s galvanizing effort. The Gray Rhino essentially argues that many people missed the point of Taleb’s work and dedicated resources to develop predictive models and investment strategies that could somehow stop, create, or at least profit from the next unpredictable, world-changing event. This hubristic optimism coupled with perverse, short-term financial and social incentives: investments that were momentarily profitable yet unable to achieve longstanding sustainability; social media marketing developed to warp minds into chasing ‘likes’ and retweets with short bursts of text rather than exhaustive and intelligent dialectic engagement; and the era of online shopping which continues to grow as the same customers who support it decry the closing of small ‘mom and pop’ businesses. Spice this concoction with the fact that inertia is the opiate of the human mind, not to mention the ever-present romanticizing of ‘living in the moment,’ and the end result is a half-baked society that doesn’t want to do anything yet expects everything immediately and ignorantly believes that none of it will ever run out or go wrong. Lisa Simpson warns us from way back in 1993 that this “quick-fix, one-hour photo, instant oatmeal society” is a threat to all of us, and Wucker echoes a similar sentiment when reexamining the work of Taleb: “Why worry about an odd bird when you’re facing a two-ton beast?” (15).
Even though most of the crises in this book appear within governmental and corporate frameworks, The Gray Rhino makes very tangible the connection between these larger disasters and our struggles with personal meltdowns. For example, I know very little about futurism, financial and economic analytics, stock market algorithms, climatology, and engineering---most of what I now know actually came from reading this book and researching the people, events, and exhaustive vocabulary discovered within the exhilarating ten chapters. However, through explicit description of the five stages of Gray Rhinos---denial; muddling; diagnosing and bargaining; the panic state; and the watershed moment in which we either avert disaster or succumb to the trampling---Wucker suggests that action at the individual level is not only parallel to action at the governmental and corporate levels, but that one informs the other, becomes the other, and all levels of responsibility and accountability become at some point fluid and inseparable.
In other words, we as democratic citizens cannot fairly attack our leaders for procrastinating in the face of danger and mishandling taxpayer money if we can also catch ourselves forgetting to vote, brush our teeth, recycle our cardboard, change our oil, renew our passports, and make our beds on a regular basis. Ironically, on a shortsighted scale it may seem that I am trivializing the situation by comparing my laziness in bed-making to something like Rob Ford’s mishandling of the 2013 Toronto snowstorms, Minneapolis routinely ignoring warnings that could have prevented the I-35W bridge collapse, or the Bush administration misjudging the effectiveness and timing of hurricane preparedness strategies set forth by FEMA before Hurricane Katrina. However, the presidents, prime ministers, mayors, doctors, CPAs, climatologists---our experts are only human. We expect these experts to carry intelligence and skill beyond our own capabilities, but as Michele Wucker warns, “too few leaders step up in time, unless it is on the off chance that they are hearing voices, have a teenager’s sense of invincibility, feel that they have absolutely nothing to lose, or are a saint” (23). Our leaders are just like us: often afraid to be wrong; often complicit in confirmation bias and ‘groupthink’, the tendency to take recent examples and like-minded opinions as more valuable than others; often afraid to spend money even when fiscal conservatism will actually create larger debt loads in long-term realities. We often prefer to complain about a flat tire rather than spend the money on a tire change, just as governments often prefer to express condolences over flood damage rather than renew floodplain projections that will spike insurance and construction rates. Take the average citizens’ disinterest in preventive measures and multiply it by a factor of seven billion. Yes, some of those citizens are paid extraordinarily more money than others and are thus supposed to have a more vested interest in the survival of our societies and our species as a whole, but the sad, simple truth is that caring about the planet and its lifeforms is often too daunting a task to achieve on a consistent basis.
Far from being a harbinger of doom, however, The Gray Rhino is brightly yet functionally optimistic. Wucker carefully details the simple but powerful strategies we can employ to counteract denial, disinterest, muddling, ignorance, panic, and chaos. We need to absorb information from as many viewpoints as possible, being careful to avoid settling on popular opinion, confirmation bias, ‘groupthink,’ and conventional wisdom. We need to act decisively, but we must simultaneously stay flexible, unafraid to transmogrify if we catch ourselves in the middle of an incorrect prediction. We must be transparent with each other at the individual, governmental, and corporate levels so there are no hidden variables for which we have not accounted. We must keep a steady, adaptive eye on the horizon instead of resting on our laurels and expecting one successful strategy to be a catch-all for the future. Opportunity is never far from disaster, so if we take all preventive steps and we still find ourselves trampled by a Gray Rhino, we must not wallow in despair and self-deprecation but instead spring forward with renewed enthusiasm. If we find ourselves in times when crises are not imminent, we must not relax in the downtime but instead train ourselves and fortify our strengths with new skills and conditioned confidence. We must occasionally break our preconceived notions and review the world with “Alien Eyes” in case we missed something to which we have previously numbed ourselves. At the most fundamental level, we must combine the relatively calculable and practicable elements of ourselves (leadership, character, strategy) with the turbulent elements (circumstances, luck) that require our minds and actions to be as flexible as they are sound.
By the year 2050, two-thirds of the world’s population will live in cities, and most major cities lie along coastlines (9). Combine these threats with rising sea and pollution levels and in the next few decades the world will potentially face unprecedented elevations in unemployment, political upheaval, broken transportation systems, crumbling infrastructure, energy shortages, water wars, jammed health care facilities, natural disasters, education imbalances, and total apocalypse---that last one was a joke, and I say the world ‘potentially’ faces these crises because they can all be prevented, or at least maximally mitigated, if we as a species can wake up and collectively dedicate ourselves to our own survival. There is so much more to say about Michele Wucker’s powerful work in The Gray Rhino, but I will leave it to you to read the book and discover the awakening for yourself.