Need to Lead in Digital Innovation - Having previously read “Mastering the Hype Cycle” co-authored by Jackie Fenn and Raskino, and then seeing Raskino mentioned in Ross et al’s “Design for Digital” (see my reviews of both books), it seemed that this book might be a good bridge between the respective works.
While both of the Raskino co-authored books are written with Gartner colleagues, “Digital to the Core” does not mention the “Hype Cycle,” yet it seems to situate “digital technology” somewhere between ‘inflated expectations’ and the ‘trough of disillusionment.’ Actually, it is a primer for executives/managers regarding digital implications, what they should be doing to pursue related technological imperatives; in this regard this text written earlier is a good complement to the Ross et al book---the former is more the rationale, significance, and criticality of executive involvement, the latter is provides particulars on digital business design (more like the ‘slope of enlightenment’).
More specifically, this book has 10 Chapters in three major parts: (1) Go Digital of Go Home, Part I: Remap Your Industry, (2) Every Product Will Be Digitally Remastered, (3) Catch the Triple Tipping Point, (4) Whose Industry is it Anyway? Part II: Remodel Your Enterprise, (5) Digital Leadership is a Team Sport, (6) Upgrade to Digital Savvy C-Suite and Board, (7) New Competencies Resolve Blurred Boundaries; Part III: Remake Yourself: (8) Be an Ambassador and an Attractor, (9) Be a Clarifier and an Educator, (10) Be an Attractor and Cartographer. There is also an Appendix on Digital Business Competencies and Cultural Capabilities, as well as Notes, Index and Acknowledgments.
I especially liked the book’s charts and diagrams. For instance, Figures 1.4 and 1.7 Digital to Core Framework and the --same by chapters visually depict the book and the narrative that will follow as well as provide useful takeaways. The framework of the three parts---Remap Industry, Remodel Enterprise, Remake Self---offers a helpful roadmap and led me to wonder about ways this schema might correspond to the three branches of classical learning (see my review of Joseph’s “The Trivium”). Similarly, Table 2.2 – Examples of Resolution Revolution, 2.4 Evolution of the Auto Industry, and Figure 3.1, Three Tipping Points – Culture, Regulation, and Technology provide graphic depiction to go with the increasing digital resolution, compounded uncertainty and boundary blurring that is occurring. The descriptions of digital leadership roles and competencies are also beneficial----these efforts need to led and guided (also see my review of Moore’s “Crossing the Chasm”).
For example, it was interesting to see mention of e-cigarettes/vaping as example of “digital product remastering,” obviously written before of serious respiratory problems among vapers along with controversy over promotion of child-oriented flavors to attract youth market, nicotine withdrawal vs addiction, and so on. Such a case lends credence to the idea that additional considerations such as media or technology effects should also be taken into account (see my review of Strate’s “Media Ecology”) by companies and regulators as such products that may be harmful are pursued.
Since I read an e-book library check-out, I was disappointed that I could not access this volume via my Kindle and had to read it via browser on my laptop. Others that purchase the book direct from Amazon may not have that issue. Yet another example of the complexities involved in our digital marketplace.
In any case, Raskino and Waller proffer a constructive approach to leading “digital innovation” (see Ross et al distinction with "digitization') that can be built upon and utilized as digital deployment proceeds at an increasing rate in a COVID-19 and post pandemic world.