This is a book of unstructured interviews with Americans, about their jobs. It is transcribed in their own words (though with all the annoying um’s and uh’s helpful edited out), so it preserves the diversity of regional accents, educational levels, and idiosyncratic speech patterns for a down-to-earth flavor.
At first glance, you would think this was a book about employment, about the ways we make money. But it is really about how we live, and what we live for.
The book is organized by profession, so you hear from a Walmart greeter about purpose, from a record executive about selling out, from a trans prostitute about what it means to be loved and lovable. You learn about how to run a successful business from a drug dealer, read with morbid fascination about the difficulty in separating fiction from reality, as discussed by an FBI agent pretending to be a child to catch pedophiles. You hear about what makes people happy from a taxidermist and about morals from a paparazzi photographer. Most of the stories bring up money, and they all talk about time.
It’s a very important book for anyone to read, and absolutely, can’t-look-away fascinating. But what surprised me is that the more stories I read, the more I realized work isn’t about making a living. It’s about making meaning.
Jobs are the part of our lives where we are the most objectively valued. We are given our score in dollars, in promotions, in compliments and reprimands. In stockholder values and customer satisfaction surveys. And we need that.
In every single story throughout the book, I was shocked (and frequently horrified) at the number of hours a day and days a week that people were working. America is not on the 40 hour a week plan anymore, folks. That is obvious. But the further I read, the more I realized it wasn’t really because the bosses were forcing their workers into these hours. I mean, yes, in some cases it was, but even in those cases the workers were complicit, for one simple reason:
We need to be needed.
Work is a place where we can be useful, where we can do something we are good at, and do our part to keep society functioning.
And now I hope you’re sitting down, because this is the part where I’m going to get really revolutionary and offensive.
I found that to the vast majority of the people in this book, the satisfaction they got from work was more necessary to them than time with their families. The love, support and companionship they got from their families, hobbies, friends and personal life just couldn’t compete with the rush of being indispensible. Of providing a service no one else could provide.
Most of the interviewees didn’t say as much in words, but their actions spoke clearly and in direct contrast to what I suspect most of them believe their values to be. In the end, they chose to spend more of their time working than at home. Over and over and over again.
Now, to most of us, this is a hard conclusion to swallow.
To someone like me, who has made serious sacrifices to have the freedom to work only when I please, it sounds flat-out crazy.
But maybe it’s not that they’re choosing work over love.
Maybe they’re simply choosing purpose over pleasure.
Considered that way, it’s easier to sympathize, and perhaps painfully easy to see the parallels in our own lives.
However, since this is a book about jobs, we should probably also look at the day to day, not just the philosophical. Having gobbled my way through 126 interviews from people in different professions, I have drawn a few overall lessons about how to choose a “good” vs. “bad” career, whether you’re sweeping the floors at McDonalds or managing a hedge fund.
So here it is, folks, the bulleted list you should give your kids when they start debating fireman vs. ballerina. The list you should look at when you come home on that one particular Wednesday and you just know you cannot go back to that place for even one more day, but you don’t know where you should send your resume next. In the world of work, pay matters, benefits matter, schedule definitely matters, but these things matter more.
When you have a good job, you should have:
-A sense that even if you are not the only one doing this job, there are ways in which you are particularly suited for it. Ways in which you do the job better because of who you are.
-An understanding of the overall importance of the job, and why it needs to be done.
-Visible, measurable results of your labor, whether it is the smile of a customer, one less person in prison, a profit and loss statement, an embalmed corpse, a healthy baby, or a buffalo.
-A boss that treats you with respect and measures your performance with fair, objective standards.
-An acceptable level of physical danger. Many people get hurt at work. Choose a job where the possibilities for getting hurt are only as high as you feel comfortable with. No, really.
-A sense that your job makes you more proud of who you are, not less.
This editor also did another book called Us: Americans Talk About Love, in which he asked Americans aged 5 to 85 one question: “Tell me about the love of your life.”
After reading both, I have to say that Us and Gig are two books so relevant to the contemporary human condition that they should both grace every bookshelf in America.