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Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform ...more
Paperback, 348 pages
Published May 1st 2008 by Wiley
(first published April 29th 1994)
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There are many resources about user testing available on the internet but nothing can beat this guide. I bought it when I was a fresh graduate in Industrial design. It still helps me when I need to organise User testing sessions.
This is a very process-specific book, but it's basic applications go beyond needing to do full-our usability testing. It's a good source for examining your own workplace's workflows and provides ways of identifying bottlenecks and other problems.
Jan 12, 2014 Emily H. rated it really liked it · review of another edition
If you're going to conduct a usability test, you really need to read this book first. A lot of it is commonsense, yes, but if you read this book you'll save yourself tons of time and money because you'll experience many fewer bumps in the testing road. It's very practical and very easy to read.
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