A surprisingly entertaining look at the breakup of Ma Bell, and an almost perfect case study of modern deregulation.
Most deregulatory tales are told by political scientists or economists, and they tend to focus on the cost structures of different businesses or capitalization rates, but Steve Coll tells the story as only a dedicated journalist could. With over a hundred interviews with the most important players, he manages to convey the chaos, miscommunication, and legerdemain inherent in the sprawling battles between so many giant enterprises. And the AT&T breakup involved more giant enterprises than most. There was the FCC, the Antitrust Division of the Justice Department, Congress, state regulators, MCI, and early computer companies, for example, besides the numerous divisions of AT&T itself, then the largest corporation on the planet. Many groups and subsets within groups had their own plans, ones that often competed with the larger organizations of which they were putatively a part. Coll shows the ramifications of this internecine political and judicial competition.
Bill McGowan, the gung-ho leader of MCI, provides the spark. His attempt to set up a private-line microwave telephone service for business customers between Chicago and St. Louis provokes AT&T into an apoplectic fit, yet Bernie Strassbourg and some FCC civil servants at the Common Carrier Bureau approve the line in 1969 in the wake of congressional accusations that the FCC had been mollycoddling AT&T. Soon the floodgates open. Strassbourg, incensed at an off-hand comment by AT&T chief John DeButts in response to the Chicago move, sneaks a letter of approval past the FCC commissioners that expands MCI's opportunities, and then McGowan himself sneaks another approval letter past the befuddled commissioners, further expanding their services until they're allowed to offer almost everything that AT&T is. Meanwhile, some young antitrust lawyers under Philip Verveer in the Justice Department, often former campus radicals and Nader acolytes, take advantage of the post-Watergate chaos to start an antitrust suit against the world's biggest company, piggybacking on MCI's simultaneous suit. In the 1980s, these young leftists make a surprising team with a few deregulatory Reaganites, and finally manage to force the company to the table in 1982.
As indicated here, the book is complicated, and far too many characters and stories are explained once only to never be heard from again, but for an inside look at how we got to our modern telecommunications era, this book is a must.